Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Average customer rating
4.1
(1,678 Reviews)
Rating breakdown 1,678 reviews
5 Stars
956
4 Stars
278
3 Stars
212
2 Stars
116
1 Star
116
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Customer Rating
5
Amazing earbuds
on December 30, 2023
Posted by: wigordie
Gender:Male
Length of ownership:1 week
I am honestly amazed by these earbuds. The noise canceling is phenomenal, the audio quality is better than my over ear headphones purchased just a few years ago, and the controls are quite easy to use. Would 100% recommend!
Written by a customer while visiting bose.com
Customer Rating
2
Not for the athletic
on December 31, 2023
Posted by: Marie
Gender:Female
Length of ownership:1 month
Bought a month ago and difficult to run with as they fall out and make a rubbing noise.
Not very happy with them
Not very happy with them
Response from bose.comBy customer support, January 1, 2024
Hi Marie,
Sorry you're having some concerns with the fit. You should take some time to experiment with different eartip and stability band sizes to arrive at a combination that suits you, providing a gentle seal and a comfortable, stable experience. Keep in mind that it’s common for left and right ears to vary slightly in shape, so sizes may not match from left to right. Also, eartip and stability band sizes may be mixed and matched (such as using a size small eartip with a #3 stability band). If you find that you need alternate sizes, extra small and extra-large eartips and stability bands are available through Bose Support.
Tegan - Customer Support
Sorry you're having some concerns with the fit. You should take some time to experiment with different eartip and stability band sizes to arrive at a combination that suits you, providing a gentle seal and a comfortable, stable experience. Keep in mind that it’s common for left and right ears to vary slightly in shape, so sizes may not match from left to right. Also, eartip and stability band sizes may be mixed and matched (such as using a size small eartip with a #3 stability band). If you find that you need alternate sizes, extra small and extra-large eartips and stability bands are available through Bose Support.
Tegan - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Wonderful sound quality, the name of the game.
on January 1, 2024
Posted by: Rhinoman
Gender:Male
Length of ownership:1 month
Bought for myself for Christmas. Got them a few weeks early. They are amazing, just what I wanted. I had bought a few more inexpensive types of wireless ear buds, and all of them were not good. Sound was poor, it cut on and out and quality just was not good. I have never doubted Bose quality, have purchased several products over the years. Of course these ear buds are great. In all ways.
Written by a customer while visiting bose.com
Customer Rating
5
Perfect for tuning out the world.
on January 1, 2024
Posted by: MJ99
Gender:Male
Length of ownership:1 week
These are amazing. I can’t hear anyone talking and loud noises like aircraft are almost eliminated. I am hearing elements of music that I never heard before. I’m so happy with this purchase.
Written by a customer while visiting bose.com
Customer Rating
5
Great sound
on January 2, 2024
Posted by: Heado
Gender:Male
Length of ownership:1 month
Love them! Christmas present to myself, would highly recommend
Written by a customer while visiting bose.com
Customer Rating
5
Buy these, they are great and you are worth it!
on January 2, 2024
Posted by: Skye1a
The ear buds fit perfectly. They stay in your ears. The sound is awesome! I never knew what I was missing using cheap knock off brand ear phones until I used these for the first time. They are by far my favorite.
Written by a customer while visiting bose.com
Customer Rating
5
Great purchase
on January 2, 2024
Posted by: Skye1a
Work great. Sound is amazing. They actually stay inside the ears.
Written by a customer while visiting bose.com
Customer Rating
3
Charging case
on January 2, 2024
Posted by: SHAWN
Gender:Male
Length of ownership:6 months
I actually own 2 pairs Can't beat the sound.
But the one I just bought in October. I am on the second charging case. In this one is not connecting. So that seems to be a real issue with Bose but they sound better than my beats when they are connecting
But the one I just bought in October. I am on the second charging case. In this one is not connecting. So that seems to be a real issue with Bose but they sound better than my beats when they are connecting
Written by a customer while visiting bose.com