Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Average customer rating
4.1
(1,678 Reviews)
Rating breakdown 1,678 reviews
5 Stars
956
4 Stars
278
3 Stars
212
2 Stars
116
1 Star
116
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Customer Rating
1
on December 8, 2023
Posted by: Sam
Gender:Male
Length of ownership:1 month
Bought this two months ago and the left bud won't charge, plus Bose make it hard to return stuff
Response from bose.comBy Customer support, December 9, 2023
Hello Sam, our products have a 90-day return policy from the date of purchase, if your product has passed that period, our technical support teams can assist with troubleshooting and service options.
Regarding the charging issue, I recommend that you try some of our recommended troubleshooting steps that can be found here: https://bose.life/3RxJJU3. Should you need any additional support, please feel free to reach out to our technical support teams who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Customer support
Regarding the charging issue, I recommend that you try some of our recommended troubleshooting steps that can be found here: https://bose.life/3RxJJU3. Should you need any additional support, please feel free to reach out to our technical support teams who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Customer support
Written by a customer while visiting bose.com
Customer Rating
5
on December 9, 2023
Posted by: crespess
Finally, noise cancelation devices that actually work!!! I wish that I had bought sooner. Love them!!
Written by a customer while visiting bose.com
Customer Rating
4
Mic
on December 9, 2023
Posted by: Phonecalls
Gender:Male
Length of ownership:3 months
On.y one thing I am not satisfied with, that is that the mic is not at the bottom of the buds so often callers say it is hard to hear me. Other than that I love them
Written by a customer while visiting bose.com
Customer Rating
3
on December 10, 2023
Posted by: ALLI
Gender:Male
Length of ownership:1 week
It is not bad the only thing I didn't like is the fact the left bud doesn't work separately on its own which makes it convenient for me who work all day and night.
Response from bose.comBy Customer Support, December 10, 2023
Hi Alli,
It is possible to use the left earbud on its own, you just need to enable this within the Bose Music app, you can find instruction here: https://bose.life/3uSSaQS
Tegan - Customer Support
It is possible to use the left earbud on its own, you just need to enable this within the Bose Music app, you can find instruction here: https://bose.life/3uSSaQS
Tegan - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Ear bugs II
on December 10, 2023
Posted by: Thaide
Gender:Male
Length of ownership:1 month
Yes, I bought about 3 weeks ago, and I love ❤️ it, great sound. They don't hurt my ears, i will recommend them to anyone.
Written by a customer while visiting bose.com
Customer Rating
4
Yes. Great future, can't go wrong
on December 11, 2023
Posted by: Big Mack
Gender:Male
Length of ownership:1 month
I am very much pleased with my purchase, bose products are the best out there.
Written by a customer while visiting bose.com
Customer Rating
5
Great Product
on December 11, 2023
Posted by: Garf1108
Great earbuds and noise cancelling works fine.
Will buy again
Will buy again
Written by a customer while visiting bose.com
Customer Rating
5
Excellent Quality
on December 11, 2023
Posted by: Abadakas
Gender:Female
Length of ownership:1 week
Excellent Quality and sound, one of the best products of Bose for me.
Written by a customer while visiting bose.com