Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Average customer rating
4.1
(1,678 Reviews)
Rating breakdown 1,678 reviews
5 Stars
956
4 Stars
278
3 Stars
212
2 Stars
116
1 Star
116
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Customer Rating
2
Very fussy
on November 8, 2023
Posted by: Fussy qc2
Gender:Male
Length of ownership:3 months
They sound great when they're working. The 800 call center is lacking training and knowledge to deal with problems.
Written by a customer while visiting bose.com
Customer Rating
3
Difficulties connecting
on November 9, 2023
Posted by: Bose 74
Gender:Male
Length of ownership:1 year or longer
This product seems to have a hard time connecting to certain devices.
Response from bose.comBy Customer Support, November 9, 2023
Hello,
Sorry to hear that you're having difficulty connecting to certain Bluetooth devices. We have a great troubleshooting guide here which can help resolve this- https://bose.life/47siTC2 if this persists and you're still unable to connect, please reach out to us via https://bose.life/40unS2w where we will be happy to get further information to resolve this.
Tegan - Customer Support
Sorry to hear that you're having difficulty connecting to certain Bluetooth devices. We have a great troubleshooting guide here which can help resolve this- https://bose.life/47siTC2 if this persists and you're still unable to connect, please reach out to us via https://bose.life/40unS2w where we will be happy to get further information to resolve this.
Tegan - Customer Support
Written by a customer while visiting bose.com
Customer Rating
2
Poor connection
on November 10, 2023
Posted by: V9
Gender:Male
Length of ownership:6 months
Sometimes, it fails to connect. When this happened, I couldn't get it to work.vv
Response from bose.comBy Bose Customer Support, November 10, 2023
Hello,
Thank you for your review. I am sorry to hear that you are having connectivity issues with your QuietComfort Earbuds II.
When it happens, we would recommend resetting the earbuds. You can find the steps here: https://support.bose.com/s/display-articles?productId=01t8c00000OydAFAAZ&articleId=ka08c000001pXRIAA2&language=en_US
If you need more assistance, please feel free to contact our support team: https://support.bose.com/s/get-help-landing-page?language=en_US
Best regards,
Lau - Bose Customer Support
Thank you for your review. I am sorry to hear that you are having connectivity issues with your QuietComfort Earbuds II.
When it happens, we would recommend resetting the earbuds. You can find the steps here: https://support.bose.com/s/display-articles?productId=01t8c00000OydAFAAZ&articleId=ka08c000001pXRIAA2&language=en_US
If you need more assistance, please feel free to contact our support team: https://support.bose.com/s/get-help-landing-page?language=en_US
Best regards,
Lau - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Bose QC earbud 2
on November 12, 2023
Posted by: Ayodeji
The review was so great and even the performance was excellent.
Written by a customer while visiting bose.com
Customer Rating
5
Noise Cancelling
on November 12, 2023
Posted by: I love my Bose
Gender:Male
Length of ownership:3 months
I have PTSD and trouble sleeping. I wear these when I go to bed. The noise cancelling is awesome.
Written by a customer while visiting bose.com
Customer Rating
5
Great features
on November 13, 2023
Posted by: Supernat57
These buds are awesome. I enjoy them. Already I have to buy new ones because my wife wants a pair.
Written by a customer while visiting bose.com
Customer Rating
5
Great earbuds with a bad app
on November 16, 2023
Posted by: Slm1976
The earbuds are great but the bose music app is not very good.
Written by a customer while visiting bose.com
Customer Rating
5
Excellent experience *****
on November 17, 2023
Posted by: C
Gender:Male
Length of ownership:6 months
Very happy with my buds. I would definitely recommend to a friend/friends
Pleased
Pleased
Written by a customer while visiting bose.com