Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Average customer rating
4.1
(1,678 Reviews)
Rating breakdown 1,678 reviews
5 Stars
956
4 Stars
278
3 Stars
212
2 Stars
116
1 Star
116
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Customer Rating
1
Not Happy with the Bose Quiet Comfort Earbuds II
on October 6, 2023
Posted by: GR_MusicMan
Gender:Male
Length of ownership:1 month
I was very disappointed with the QuietComfort Earbuds II. I listen to music and news cast at low volumes and the white noise from these earbuds is overwhelming. I was much happier with the QuietComfort I. I don't understand how upgrades for Bose Earbuds actually are moving in the wrong direction. I wish Bose would spend more time perfecting their products before releasing them to ensure their customers are truly satisfied when paying a premium for new/upgraded products.
Response from bose.comBy Customer Support, October 9, 2023
Hello, In regard to the white noise from the earbuds. Any speaker or headphones designed with batteries and other active electronics may introduce a low-sounding hum or hiss when the power is turned on. This is commonly referred to as a “noise floor” and may or may not be heard by the user. This is normal operation for this type of audio equipment and should only be heard in quiet environments when the power is turned on and no other audio source is playing.
Should you need further assistance, feel free to contact our technical support team, who will be more than happy to help: bose.life/3rykPZR. Liam - Customer support.
Should you need further assistance, feel free to contact our technical support team, who will be more than happy to help: bose.life/3rykPZR. Liam - Customer support.
Written by a customer while visiting bose.com
Customer Rating
5
Awesome purchase!
on October 7, 2023
Posted by: Michael
I bought mine about a week ago now and love the sound they produce I was sceptical about the pricetag but the features and clarity in these buds is excellent.
Written by a customer while visiting bose.com
Customer Rating
4
So far so good.
on October 7, 2023
Posted by: PS
Gender:Male
So far so good. I have only had the unit for several weeks now.
I did notice that the unit charges better with the Bose charging cord it came with and not so well with another USB-C cable which is not from Bose. The unit still only allows for speaking with the right side only. I wish you could use either side.
I did notice that the unit charges better with the Bose charging cord it came with and not so well with another USB-C cable which is not from Bose. The unit still only allows for speaking with the right side only. I wish you could use either side.
Written by a customer while visiting bose.com
Customer Rating
1
Who knows what you're getting? Not Bose
on October 8, 2023
Posted by: Larry B
Gender:Male
Length of ownership:6 months
Bought them 11 months ago with the (continued) promise that there would be firmware upgrades to add aptX codecs. Never happened. Called Bose when I saw the intro of the Ultras. Was told the chipset in the IIs would never accommodate aptX and I should buy the Ultras Then I read a Bose exec say aptX is coming. Either You guys ripped us off or you have no idea what your product capabilities are.I expected better from you
Written by a customer while visiting bose.com
Customer Rating
4
Almost perfect
on October 8, 2023
Posted by: Mrpk
Gender:Male
Length of ownership:3 months
I use it daily for long time periods. Great features and product. Best noice cancellation. Little to sorry battery life for me needs... 6 hours, however quick recharge! But... Recurring technical issues with lost contact to one of Earbuds and to reset and reconnect can drive me crazy.
Written by a customer while visiting bose.com
Customer Rating
5
Great Product! Worth The Purchase!
on October 9, 2023
Posted by: Kc09
Gender:Male
Length of ownership:6 months
I am beyond satisfied with my purchase of the QC II earbuds. This is a great product.
Written by a customer while visiting bose.com
Customer Rating
4
Great sound!
on October 9, 2023
Posted by: Arty
Gender:Male
Length of ownership:1 month
The buds sound great. The only suggestion I have is to make them easier to remove from case. They are small and hard to pull out of charging case, easy to drop.
Written by a customer while visiting bose.com
Customer Rating
4
Excellent, Moderate, Needs
on October 10, 2023
Posted by: LD4
Excellent bass sound with moderate noise cancelling. Needs wireless charging.
Written by a customer while visiting bose.com