Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Average customer rating
4.1
(1,678 Reviews)
Rating breakdown 1,678 reviews
5 Stars
956
4 Stars
278
3 Stars
212
2 Stars
116
1 Star
116
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Customer Rating
4
Enjoyable experience with airbuds 2!
on September 27, 2023
Posted by: linh_azcctv
Gender:Male
Length of ownership:1 month
I'm from Vietnam, I bought it 1 month ago. I used to own an airpod pro and used it regularly. My experience is that the airpods are easier to use than the Bose Quiet Comfort Airbuds II. The soundproofing of airbuds 2 is better than airpod pro. The sound experience of Airbuds 2 is also better than that of airpod pro. For now I'm satisfied with it.
Written by a customer while visiting bose.com
Customer Rating
2
Great Sound but........
on September 29, 2023
Posted by: Kap
Excellent sound-when set perfectly in your ear. Fit is very finicky and seldom get more than a few minutes with a good fit. I've tries several sizes, and even ordered bigger to try-all to no avail. Ashamed can't enjoy the high quality sound. Phone reception also very poor-rarely does the person on the other end hear me clearly.
Written by a customer while visiting bose.com
Customer Rating
2
Very poor sound quality.
on September 30, 2023
Posted by: kp1138
Gender:Male
Length of ownership:1 month
I gave two stars because they do make and receive calls, but the sound is very low to inaudible. The equalizer/boosters do almost nothing to help make them more usable as far as actually hearing voice commands and prompts. The sound on the receiving end is low and the background noises on the other end get amplified to the point that people say it is very loud and they can't hear what you're saying because of the noise. I would like to return these and will pursue doing so.
Written by a customer while visiting bose.com
Customer Rating
3
I’m not giving up yet!
on October 1, 2023
Posted by: Dean
I bought this two weeks ago and have difficulty obtaining a good seal. I’ve changed out the various parts and at times the test has indicated a seal has been made but at the next use a seal can not be achieved. In a recent long distant air flight I was not able to obtain a good seal.
Written by a customer while visiting bose.com
Customer Rating
4
Great product, well backed by Bose
on October 3, 2023
Posted by: GSquared
Gender:Male
Length of ownership:6 months
Love the quality of the sound and the 4 noise canceling modes. Setup is easy and like the feature that does the fit test. Like the product information indicates, needed a different outer rings on each ear. Takes a while to get them placed right, but they stay in when fitted properly. Only issue was charging the left ear bud after a few months, tried everything but had trouble getting it to charge. Called customer service and they replaced it, no questions asked (other than making sure I followed their troubleshooting guide, available in the app). Bose is GREAT at helping you resolve problems and standing by their product.
Written by a customer while visiting bose.com
Customer Rating
4
Mic worse
on October 4, 2023
Posted by: Sandrox
Gender:Male
Length of ownership:1 year or longer
Good for listen , but the mic in exterior is worse. It’s no Cristal clear.
Written by a customer while visiting bose.com
Customer Rating
5
Great headphones and super Quiet.
on October 4, 2023
Posted by: KevinC
Gender:Male
Length of ownership:3 months
Bought these to use at work and play. Very pleased and great for phone use.
Written by a customer while visiting bose.com
Customer Rating
5
Great product !!!
on October 6, 2023
Posted by: Soto67
Gender:Male
Length of ownership:1 month
Best sound ever …
I’ve been a long time fan of Bose products , and I also have other products I bought and still enjoy enjoy with me !!!
This QC II ear buds I’ve ordered really exceeded my expectations , and now I just can’t wait till I get a hold to the new QC Ultra ear buds that are about to hit the market 👍🏽 !!!
I’ve been a long time fan of Bose products , and I also have other products I bought and still enjoy enjoy with me !!!
This QC II ear buds I’ve ordered really exceeded my expectations , and now I just can’t wait till I get a hold to the new QC Ultra ear buds that are about to hit the market 👍🏽 !!!
Written by a customer while visiting bose.com