Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Average customer rating
4.1
(1,678 Reviews)
Rating breakdown 1,678 reviews
5 Stars
956
4 Stars
278
3 Stars
212
2 Stars
116
1 Star
116
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Customer Rating
5
Awesome device!!!
on August 4, 2023
Posted by: Tanksearbuds
Gender:Male
Length of ownership:1 week
I've had them for less than a week and the only regret I have is that I didn't get them sooner! They are absolutely awesome! Incredible sound quality, easy function features, comfortable to wear and the quite mode is the best I've ever heard!!!! Recommend them to everyone!!! Great job Bose!!!
Written by a customer while visiting bose.com
Customer Rating
5
Love these!!
on August 5, 2023
Posted by: Anonymous
Gender:Female
Length of ownership:1 month
I got these from my husband as a birthday gift and I LOVE them! Excellent in an office environment as well if you need some solid 'quiet' time to listen to music etc. while working. Very comfortable in the ears too!
Written by a customer while visiting bose.com
Customer Rating
5
Audio wizardry
on August 7, 2023
Posted by: Beefy z
Length of ownership:1 week
They weren't joking when they said world's best noise cancel tech. Truly something else. The only thing I can think can be improved is when simply adjusting them in your ear it will sometimes register to change the track or raise volume when all you want to do is snug them in better. That's a little sensitive but my favorite thing is when you put them in it just seems like the whole world goes to mute and all that matters is you and your music
Written by a customer while visiting bose.com
Customer Rating
3
Connection issues
on August 8, 2023
Posted by: ewmcnee
Length of ownership:1 month
Great sound and noise reduction when they work, but I have to continually reset and reconnect them to my phone.
Written by a customer while visiting bose.com
Customer Rating
3
Disappointed
on August 8, 2023
Posted by: Shmelkie
Gender:Female
Length of ownership:3 months
I was given these as a gift. I love the sound quality when listening to music and watching movies. However, I'm super duper disappointed and the quality of a phone conversation. The person on the other line can never hear when I'm saying. They say I sound like I'm in a tunnel. My mom always asks me if I'm in a bathroom. I sound like this when I'm talking in the car on my way to work or on my way home. I have to turn off my air conditioning so the person on the other line can hear what I'm saying. I live in Arizona and it's summer time. That's not going to work. Even with my air conditioning turned off, the conversation is not 100% clear. I looked in the settings to see if maybe I could fix it. I have had no luck. They were pricey. Too pricey to have a phone conversation not be successful. Really bummed out.
Written by a customer while visiting bose.com
Customer Rating
5
Best of the best when it comes to ANC
on August 9, 2023
Posted by: Huebris
Length of ownership:6 months
I have used a bunch of noise cancelling earbuds these are hands down the best even over the airpods pros. Plus they fit my ear perfectly.
Written by a customer while visiting bose.com
Customer Rating
2
Already broken
on August 11, 2023
Posted by: Terrible ear plugs
Gender:Male
Length of ownership:3 months
Left side is baking clicking sounds gradually getting faster and louder.
Response from bose.comBy Nelson Penney, Customer support, August 14, 2023
Hello, If you are experiencing audio issues, I recommend that you try some of our troubleshooting suggestions found on our product support website: bose.life/3DWaqds.
Should you need further assistance, please reach out to our technical support team, who will be able to assist you further: bose.life/3rykPZR.
Liam - Customer support
Should you need further assistance, please reach out to our technical support team, who will be able to assist you further: bose.life/3rykPZR.
Liam - Customer support
Written by a customer while visiting bose.com
Customer Rating
4
Touch-and-Go
on August 13, 2023
Posted by: Anonymous
Length of ownership:1 month
I like the functionality of controlling the volume on the device without going to my phone. However, the connection to the Bose Music app is touch-and-go; I expect more reliability from Bose, which is why I chose them over the Samsung Buds. Please improve this feature -- thank you!
Written by a customer while visiting bose.com