Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Average customer rating
4.1
(1,678 Reviews)
Rating breakdown 1,678 reviews
5 Stars
956
4 Stars
278
3 Stars
212
2 Stars
116
1 Star
116
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Customer Rating
2
Earbubs frequently cutout
on June 25, 2023
Posted by: Aj
Length of ownership:1 month
The adaptive noise canceling is a 6.5/10. I work remotely and started getting complaints about people not being able to hear me during video calls and my voice sounding very muffled. They are light but they also feel a bit cheap. I also wish the could get a bit louder.
Response from bose.comBy Charlotte, Customer Support, July 7, 2023
Hi Aj, I'm sorry that you've received some complaints about your microphone quality.
We recently contacted you directly to provide some assistance with this. In case you haven't seen it, we suggested going through the steps found here - https://bose.life/42YYG3M.
Additionally, for low audio, we wanted to know if this was consistent over different sources and devices. If so, please follow the steps for low audio - https://bose.life/3NnhuEc.
It would be great to hear back from you.
Thanks,
Charlotte - Customer Support
We recently contacted you directly to provide some assistance with this. In case you haven't seen it, we suggested going through the steps found here - https://bose.life/42YYG3M.
Additionally, for low audio, we wanted to know if this was consistent over different sources and devices. If so, please follow the steps for low audio - https://bose.life/3NnhuEc.
It would be great to hear back from you.
Thanks,
Charlotte - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Bose Has Done It Again!
on June 25, 2023
Posted by: Meek
Gender:Male
Length of ownership:1 month
The Bose QuietComfort Earbud II is undoubtedly a bespoke listening accessory. The fit, comfort, and sound quality is unrivaled! I didn't know what I was missing until I tried on my first pair. I recommend this to every music enthusiast and owner of a mobile device. Bravo to the Bose Team for listening to the voice of your customers!
Written by a customer while visiting bose.com
Customer Rating
5
Nice earphones
on June 25, 2023
Posted by: lee
Gender:Male
Length of ownership:1 month
My son bought these several weeks ago and raved about them. when he visited made sure i listened to them and i really liked the sound quality. I immediately bought me a set.
Written by a customer while visiting bose.com
Customer Rating
4
Challenging fitting it to my ears, but excellent
on June 25, 2023
Posted by: Gie
Length of ownership:1 month
Having problem fitting it. It falls off. I tried all the adaptors that came with it, still not working. Been using Bose products because of its quality.
Written by a customer while visiting bose.com
Customer Rating
5
Awesome sound
on June 26, 2023
Posted by: Porkchop
Gender:Male
Length of ownership:1 month
Bought these after much research, awesome sound but little tricky to get them to pair the first time out of the box.. After initial pairing no problems at all .. Great product
Written by a customer while visiting bose.com
Customer Rating
5
Great!
on June 26, 2023
Posted by: MaMC
Gender:Male
Length of ownership:1 month
So far so good, clear sounds, confortable, light weight.
Written by a customer while visiting bose.com
Customer Rating
5
Awesome sound
on June 26, 2023
Posted by: Hollis2015
Gender:Male
Length of ownership:1 month
I have always used the Bose noise canceling over the ear headphones (different models) for years, and this is the first time I used a Bose in ear noise canceling product and I am more than happy with the sound. It offers the same noise canceling features as the over the ear, however it feels so much better.
Written by a customer while visiting bose.com
Customer Rating
5
greatest ear buds I’ve ever owned
on June 26, 2023
Posted by: laurelgroove
Gender:Female
Length of ownership:1 month
The noise canceling is amazing, even when I’m not listening to anything. Fabulous for travel/ canceling out the annoying people boarding the airplane lol
Written by a customer while visiting bose.com