Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Average customer rating
4.1
(1,678 Reviews)
Rating breakdown 1,678 reviews
5 Stars
956
4 Stars
278
3 Stars
212
2 Stars
116
1 Star
116
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Customer Rating
5
Eat buds
on June 6, 2023
Posted by: 23Boom
Gender:Male
Length of ownership:3 months
I bought the Bose earbuds about a month ago and with the difference size ear cushions I was able to get the best fit. The sound quality is amazing and was able to tune to it to the way I want to listen to music.
Written by a customer while visiting bose.com
Customer Rating
3
Wasn’t easy to get started
on June 9, 2023
Posted by: Sacha
Gender:Male
Length of ownership:1 week
I jus purchased Bose quiet comfort there’s really not much
Information on how to charge the buds
Information on how to charge the buds
Response from bose.comBy Sam F, Global Customer Service, July 5, 2023
Hi Sacha, we hope you've enjoyed the sound of your QC Earbuds II! We reached out to you directly with a message directly to help provide some assistance, and sent the link at https://bose.life/44ad2jp for charging your earbuds. Were you able to try this yet? Please let us know how you get on by reaching back out, or contacting us at https://bose.life/3iazBx7 so we can assist you further.
Thanks,
Sam - Customer Support
Thanks,
Sam - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Easy to operate
on June 6, 2023
Posted by: DANC0125
Gender:Male
Length of ownership:1 month
I upgraded a month ago one of best decision that I ever made
Written by a customer while visiting bose.com
Customer Rating
5
Great earbuds
on June 7, 2023
Posted by: Fredy
Gender:Male
Length of ownership:1 month
Very happy with this purchase. Great quality and durability. Definitely will recommend to others.
Written by a customer while visiting bose.com
Customer Rating
2
Disappointing in this product
on June 7, 2023
Posted by: Prabpy
Gender:Female
Length of ownership:1 month
So, this is a replacement of QuietComfort I. I have had this for a couple of weeks and by far, it's not that great. The sounds keep cutting off in one ear and the mic is bad, people can hardly hear me when i was on the phone with them. I just wish that they would replace me with what I had. I would recommend Bose to friends and family, but not this particular product
Response from bose.comBy Nelson Penney, Customer Support, June 9, 2023
Hey Prabpy,
I'm sorry to learn that you're experiencing some audio and microphone issues. We recently contacted you directly to help resolve these matters. In case you haven't seen our message yet, it would be great if you could check out the following troubleshooting steps. To address intermittent audio concerns - https://bose.life/3N2DsMI. For poor microphone performance - https://bose.life/3ClkLid.
Should any issues remains, then we'd love to hear back from you so that we can continue to support you with this.
Thanks,
Charlotte - Customer Support
I'm sorry to learn that you're experiencing some audio and microphone issues. We recently contacted you directly to help resolve these matters. In case you haven't seen our message yet, it would be great if you could check out the following troubleshooting steps. To address intermittent audio concerns - https://bose.life/3N2DsMI. For poor microphone performance - https://bose.life/3ClkLid.
Should any issues remains, then we'd love to hear back from you so that we can continue to support you with this.
Thanks,
Charlotte - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Very powerful
on June 7, 2023
Posted by: Sam Chia
Gender:Male
Length of ownership:1 month
Won't regret as Bose promise. Noise cancelling is the 1st choice. Good job, Bose.
Written by a customer while visiting bose.com
Customer Rating
5
Q C 2 ear buds
on June 7, 2023
Posted by: Jimmiebrucie
Gender:Male
Length of ownership:1 month
Sound is almost like being in the theater. Doesn’t feel like you don’t have them in. Also you don’t hear outside noise.
Written by a customer while visiting bose.com
Customer Rating
5
Beyond what I expected
on June 7, 2023
Posted by: Happy Happy
Length of ownership:1 month
I purchased the earbuds about 3 weeks ago. My first pair, so I was skeptical about the noise cancellation. My prior Bose earphones were wire and they set a high standard with me.
These earbuds are great. Comfortable, great sound and noise cancellation really works. I used a pressure washer all weekend, and these things rocked.
Written by a customer while visiting bose.com