Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Average customer rating
4.1
(1,678 Reviews)
Rating breakdown 1,678 reviews
5 Stars
956
4 Stars
278
3 Stars
212
2 Stars
116
1 Star
116
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Customer Rating
4
Great Noise canceling options.
on May 3, 2023
Posted by: Chill1767
Gender:Female
Length of ownership:1 month
The Bose QuietComfort Earbuds II are great. I love the noise-canceling options. They keep a charge for a long time.
I love my new Bose QuietComfort Earbuds II.
I love my new Bose QuietComfort Earbuds II.
Written by a customer while visiting bose.com
Customer Rating
4
Noise Canceling is amazing!
on May 3, 2023
Posted by: Smoothkg
Gender:Male
Length of ownership:1 week
I am an earbud and headphone lover. When I am working I typically listen to Podcasts and Music. The Bose exceeded my expectations. My only complaint is for an earbud at this price point does not have wireless charging. Also I have no way to tell when the buds need charging. There is a white indicator light when you open the case but nothing else. I love the new size and the color (gray). This fit options are great also.
Written by a customer while visiting bose.com
Customer Rating
5
Wireless
on May 4, 2023
Posted by: Blue tang
Gender:Male
Length of ownership:1 week
I bought it two weeks ago and could not be happier
Written by a customer while visiting bose.com
Customer Rating
5
Great earbuds
on May 4, 2023
Posted by: Pascal
Gender:Male
Length of ownership:1 month
Great product the quality of the sound is amazing, the comfort is great.
I am on my second pair of ear buds and the II is the most comfortable.
I am on my second pair of ear buds and the II is the most comfortable.
Written by a customer while visiting bose.com
Customer Rating
2
Still testing
on May 5, 2023
Posted by: Ty
Gender:Male
Length of ownership:1 month
Great except they are only charging to 70 percent, hence a shorter life
Response from bose.comBy Nelson Penney, Global Customer Service, May 9, 2023
Hello,
We're happy you're enjoying your QuietComfort Earbuds II. Sorry you're not getting 100% charge, do ensure that your stability bands are fitted correctly on the earbuds, if these are not in the correct positioning, this can block the connections in the charging case. If you require further support, reach out to us via https://bose.life/3HUmezn
Tegan - Customer Support
We're happy you're enjoying your QuietComfort Earbuds II. Sorry you're not getting 100% charge, do ensure that your stability bands are fitted correctly on the earbuds, if these are not in the correct positioning, this can block the connections in the charging case. If you require further support, reach out to us via https://bose.life/3HUmezn
Tegan - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great upgrade
on May 5, 2023
Posted by: DJ
Gender:Male
Length of ownership:1 month
Great upgrade from Earbud I. Better fit, and sound quality. The Aware/Quiet noise cancelling is major upgrade. So glad I upgraded.
Written by a customer while visiting bose.com
Customer Rating
2
Not the best
on May 5, 2023
Posted by: Mostdangeruss
Gender:Male
Length of ownership:3 months
I bought these a month or so ago. The noise cancellation is great. I have trouble with them connecting frequently and when I’m on calls the person I’m talking to hears extremely bad background noise and can’t seem to get it fixed.
Response from bose.comBy Nelson Penney, Customer Support, May 9, 2023
Hello,
It's great to hear you were impressed by the noise cancellation quality of the buds. I'm sorry to hear your callers have experienced bad background noise. We'd like to learn more about this so if you can, please reach out to us so we can investigate: https://bose.life/3ET4mCs.
Jeff - Customer Support
It's great to hear you were impressed by the noise cancellation quality of the buds. I'm sorry to hear your callers have experienced bad background noise. We'd like to learn more about this so if you can, please reach out to us so we can investigate: https://bose.life/3ET4mCs.
Jeff - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Just wonderful
on May 5, 2023
Posted by: Talking Heads fan
Gender:Male
Length of ownership:6 months
I’m sure there’s other good earbuds out there. These are just simply fantastic. And I’ve had them in for seven hours straight.
Didn’t even get a battery warning that I know of.
When you put them in your ears, and the Bose sound check, checks it’s a very warm and fuzzy feeling.
I heard a few subtle differences in songs I have not heard before.
My wife is not a music lover, but needed to say, and she has really enjoyed her pair
You will have to custom fit them for your ears. Each earbud has two rubber adjustments find what’s right for you, or risk them falling out of your ear.
The two modes of quiet and not quiet our amazing
I love the quiet mode because then I can listen to music on low, and still hear everything crystal clear.
Not quite it’s great when I need to be alert to my surroundings. However, is pressure sensitive and if you buy them, you’ll understand it’s not that big of a deal but it’s a real.
For instance, if you’re driving down the highway & a semi truck comes from the other direction you’ll feel a Voop.
There’s so much amazing technology in it I don’t think he can be avoided.
Didn’t even get a battery warning that I know of.
When you put them in your ears, and the Bose sound check, checks it’s a very warm and fuzzy feeling.
I heard a few subtle differences in songs I have not heard before.
My wife is not a music lover, but needed to say, and she has really enjoyed her pair
You will have to custom fit them for your ears. Each earbud has two rubber adjustments find what’s right for you, or risk them falling out of your ear.
The two modes of quiet and not quiet our amazing
I love the quiet mode because then I can listen to music on low, and still hear everything crystal clear.
Not quite it’s great when I need to be alert to my surroundings. However, is pressure sensitive and if you buy them, you’ll understand it’s not that big of a deal but it’s a real.
For instance, if you’re driving down the highway & a semi truck comes from the other direction you’ll feel a Voop.
There’s so much amazing technology in it I don’t think he can be avoided.
Oh I know they are just wonderful and I have already bought a pair for me and my wife.
Written by a customer while visiting bose.com