Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Average customer rating
4.1
(1,678 Reviews)
Rating breakdown 1,678 reviews
5 Stars
956
4 Stars
278
3 Stars
212
2 Stars
116
1 Star
116
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Customer Rating
5
Magical
on September 29, 2022
Posted by: Pvaiude
Gender:Female
Length of ownership:1 month
These are the best ear buds i have used. They fit perfect, sound great and the noise cancellation feature is just phenomenal. They dont fall off my ears which is the problem i had with others buds and they pair well with my phone. Overall a great product as promised by Bose.
Written by a customer while visiting bose.com
Customer Rating
5
Great upgrade
on September 29, 2022
Posted by: Bonny
Gender:Female
Length of ownership:1 week
I upgraded to the newest product.. I was already happy with my original pair however the customization feature really not really knocked it out of the park great product!
Written by a customer while visiting bose.com
Customer Rating
5
Super comfortable
on September 29, 2022
Posted by: Mike67001
Gender:Male
Length of ownership:1 month
I had these for a couple of weeks now and i really love them. The noise cancellation works amazingly. My only concern is the case feels pretty cheap and i feel like it will break
Written by a customer while visiting bose.com
Customer Rating
4
Great ANC
on September 29, 2022
Posted by: Anonymous
Gender:Male
Length of ownership:1 week
Great ANC earbuds - they block low and high frequencies as I never experienced before form TWS earbuds. Besides that, they are very comfortable, they sound really good and call quality is nearly perfect.
On the downside, three issues: annoying white noise present all the time, man can not turn the ANC off and they do not support wireless charging (yes, they don't).
Written by a customer while visiting bose.com
Customer Rating
5
Best earbuds ever!
on September 29, 2022
Posted by: Rufusjazzdog
Gender:Male
Length of ownership:1 month
So happy with these earbuds! Better sound and more comfortable than the original ones. I have hearing loss, and with the right bands, tips, and equalizer settings I can even compensate for it.
Written by a customer while visiting bose.com
Customer Rating
5
Improved Bass from QC
on September 30, 2022
Posted by: Leevitalone
Gender:Male
Length of ownership:1 month
The sound quality has improved with the lower end noticeable in the genres that I listen too. Metal, Pop, Singer/Songwriter, no Rap or Hip Hop. Fitvwas excellent right out of the box
Written by a customer while visiting bose.com
Customer Rating
4
Good product
on October 3, 2022
Posted by: Derek
Gender:Male
Length of ownership:1 month
I bought these about a month ago and I'm happy with them. Couple things could be better like being able to wear 1 ear piece sometimes. Also when in aware mode when a loud noise happens it's a weird how you hear it a split second then lowers, sounds like my ear drums are shocked for a split second. The quiet mode is great tho, you can't hear anything. They are very comfortable also.
Response from bose.comBy Tegan, Customer support, November 4, 2022
Hi Derek,
Thanks for your feedback, we're happy to hear that you're loving the features and comfort of your headphones. We're excited to share that independent single bud use will be supported in a future firmware update for our QuietComfort Earbuds II.
Tegan - Customer Support
Thanks for your feedback, we're happy to hear that you're loving the features and comfort of your headphones. We're excited to share that independent single bud use will be supported in a future firmware update for our QuietComfort Earbuds II.
Tegan - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Bluetooth
on October 3, 2022
Posted by: sarah90
Gender:Female
Length of ownership:1 month
the earbuds are so comfortable and fits really well. the sound is amazing. everything is amazing about this product. my only problem is with the bluetooth!! the left side does not connect when alone .. and you can't connect 2 devices to the earbuds
Response from bose.comBy Nic, Customer Support, February 21, 2023
Hi Sarah,
It's wonderful to see that you love the comfort and fit of the earbud. We're also happy to see that you love the sound also.
As great as your QuietComfort® Earbuds II sound together, we know there are times when you want to use just one of your earbuds. You can now use either the left or right earbud for listening and calls with Independent Single-Bud Use. This new feature lets you seamlessly switch between your earbuds, and if one earbud runs out of battery life or disconnects from Bluetooth®, you can continue listening with the other earbud without interruption. To access Independent Single-Bud Use, make sure the software on your QuietComfort® Earbuds II is up to date.
Nic - Customer Support
It's wonderful to see that you love the comfort and fit of the earbud. We're also happy to see that you love the sound also.
As great as your QuietComfort® Earbuds II sound together, we know there are times when you want to use just one of your earbuds. You can now use either the left or right earbud for listening and calls with Independent Single-Bud Use. This new feature lets you seamlessly switch between your earbuds, and if one earbud runs out of battery life or disconnects from Bluetooth®, you can continue listening with the other earbud without interruption. To access Independent Single-Bud Use, make sure the software on your QuietComfort® Earbuds II is up to date.
Nic - Customer Support
Written by a customer while visiting bose.com