Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Average customer rating
4.1
(1,678 Reviews)
Rating breakdown 1,678 reviews
5 Stars
956
4 Stars
278
3 Stars
212
2 Stars
116
1 Star
116
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Customer Rating
5
Great sound love it
on April 11, 2023
Posted by: Rkbuster
Gender:Male
Length of ownership:3 months
2nd Bose Bluetooth mischief better than
Apple
Great quality
Apple
Great quality
Written by a customer while visiting bose.com
Customer Rating
5
Excellent ear buds
on April 12, 2023
Posted by: Rick
Gender:Male
Length of ownership:1 month
use them everyday to walk, sound amazing and very comfortable. love the touch features
Written by a customer while visiting bose.com
Customer Rating
3
Just ok
on April 12, 2023
Posted by: Pete N
Gender:Male
Length of ownership:1 month
I have decided to stick with my AirPods as I am not satisfied with the Bose earbuds, which produce a static sound on the left side and muffled audio quality that makes it difficult for people to hear me.
Response from bose.comBy Nelson Penney, Global Customer Service, April 14, 2023
Hi Pete, I'm sorry to hear you're experiencing an issue with static audio, but we reached out to you directly to provide some assistance. Within our message we included the steps at https://bose.life/3mxpjhl, to help with the audio. Also, in regard to your call quality concerns, please follow the steps at https://bose.life/43wKWPn. We look forward to hearing back from you to continue working towards a resolution - but please get in touch at https://bose.life/40bHxCO if needed.
Thanks,
Sam - Customer Support
Thanks,
Sam - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Greatest speakers
on April 12, 2023
Posted by: Jorge
Gender:Male
Length of ownership:6 months
I love how they performs listening to music on the mic speakers my voice don’t sound as crisp on the BoseQC ll as the bose QC l but still I want the news , now just waiting on the bose 700 newer model please Bose let me know when they will be available and please make it have more bass as the new bose QC ll same bass response or a little bit more will be fine for me.
Written by a customer while visiting bose.com
Customer Rating
5
Awesome product
on April 12, 2023
Posted by: Daniel
Gender:Male
Length of ownership:1 month
I loved these earbuds. The workmanship, quality material, electronics were outstanding. Functionality was simple and impressive.
Written by a customer while visiting bose.com
Customer Rating
5
great product
on April 12, 2023
Posted by: Ruleboy71
Gender:Male
Length of ownership:1 month
de los earbuds que e probado de diferente marcas, este definitavamente es el mejor, en cuanto a sonido, cancelacion de ruido y todo lo demas que se busque en este tipo de earbuds
Written by a customer while visiting bose.com
Customer Rating
1
Disappointed
on April 12, 2023
Posted by: Card
Gender:Male
Length of ownership:1 month
I have Apple AirPods Pro and had hoped, based on your advertising, that that the Bose noise reduction would be better.
The Boise noise reduction was not as good as the Apple pros!
And, the Apples are much more comfortable in the ear.
I returned the Bose earbuds for a refund.
The Boise noise reduction was not as good as the Apple pros!
And, the Apples are much more comfortable in the ear.
I returned the Bose earbuds for a refund.
Response from bose.comBy Nelson Penney, Customer Care, April 17, 2023
Hi.
Thank you for posting. Sorry to hear that you have to return the earbuds. Proper fit and adjustment help with the great improvement of noise cancellation. Simple steps can be found here. https://bose.life/3ol7fHN. If you require assistance in the future, please contact us here. https://bose.life/3BgUIIU. We would love to help.
Marvin - Bose Customer Support
Thank you for posting. Sorry to hear that you have to return the earbuds. Proper fit and adjustment help with the great improvement of noise cancellation. Simple steps can be found here. https://bose.life/3ol7fHN. If you require assistance in the future, please contact us here. https://bose.life/3BgUIIU. We would love to help.
Marvin - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Best noise canceling headphones I've ever owned.
on April 12, 2023
Posted by: Mzink132000
Gender:Male
Length of ownership:1 month
Great fitting head phones. Great sound. And the comfort is astounding!!
Written by a customer while visiting bose.com