Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Average customer rating
4.1
(1,678 Reviews)
Rating breakdown 1,678 reviews
5 Stars
956
4 Stars
278
3 Stars
212
2 Stars
116
1 Star
116
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Customer Rating
5
Excellent noise reduction
on April 9, 2023
Posted by: ChareP
Gender:Female
Length of ownership:1 month
I bought these about a month ago after owning the QC 1st gen for a year or more. I love that I can use each ear bud alone instead of only the right one with the old ones. Noise reduction is amazing and I love being able to customize the level of reduction
Written by a customer while visiting bose.com
Customer Rating
5
The Best
on April 9, 2023
Posted by: Emo
Gender:Male
Length of ownership:1 month
Ear buds are small and fit secure in my ear. They're not big and clunky. The sound quality is AWESOME
Written by a customer while visiting bose.com
Customer Rating
5
Fantastic earbuds
on April 9, 2023
Posted by: AValencia
Gender:Male
Length of ownership:1 month
Great noise canceling, fit perfect and don’t fall off the ears. Music is crisp and bass/treble range is very good. The design is great, better than the two previous generations.
Written by a customer while visiting bose.com
Customer Rating
1
Good product, bad connection
on April 9, 2023
Posted by: mdem9128
Gender:Male
Length of ownership:3 months
Horrific connection with app to do the setup of the in ears. Delete the app and now I cannot connect...
Response from bose.comBy Nelson Penney, Global Customer Service, April 15, 2023
Hi there, I'm sorry to hear you've had some difficulty setting up your earbuds, but we've reached out with a message directly to help you with this. Included were the steps at https://bose.life/43tOX7j to help with the connectivity to your device. Also, to clarify, you can still connect to the earbuds without the app, simply through your device's Bluetooth settings - are you unable to see the earbuds? Please try the steps linked, and reach back out to us or contact at for further assistance with this.
Thanks,
Sam - Customer Support
Thanks,
Sam - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great sound and comfort
on April 9, 2023
Posted by: NBfM
Gender:Female
Length of ownership:1 month
Very happy with the sound, quiet and comfort. Have used them for work on Zoom meetings as well as exercise outdoors.
Written by a customer while visiting bose.com
Customer Rating
4
Great music and ANC quality but bad microphone
on April 9, 2023
Posted by: Silencio
Gender:Male
Length of ownership:1 month
I have been using these headphones for a month. I purchased them for their ANC and they are great. However I am not satisfied with their microphone and sound quality during phone calls.
Written by a customer while visiting bose.com
Customer Rating
5
Great quality!
on April 9, 2023
Posted by: Eric
Gender:Male
Length of ownership:1 month
I have used it for a few weeks for walks outdoors. The earbuds are comfortable to wear and sound quality is great. My only complaint is that high winds would hover around the earbuds.
Written by a customer while visiting bose.com
Customer Rating
4
Great features and great design
on April 10, 2023
Posted by: BB
Gender:Male
Length of ownership:1 month
I bought the Earbuds three weeks ago Happy so far getting use them
Written by a customer while visiting bose.com