Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Average customer rating
4.1
(1,678 Reviews)
Rating breakdown 1,678 reviews
5 Stars
956
4 Stars
278
3 Stars
212
2 Stars
116
1 Star
116
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Customer Rating
5
Sound great.
on April 4, 2023
Posted by: Joe
Gender:Male
Length of ownership:1 month
Bought these a couple weeks ago and love them. Noise cancelation is awesome.
Written by a customer while visiting bose.com
Customer Rating
3
Nice but expecting more
on April 4, 2023
Posted by: Could Be Better
Gender:Male
Length of ownership:1 month
I bought them about 3weeks ago they great for music but not for talking to people 🤔
Response from bose.comBy Nelson Penney, Global Customer Service, April 7, 2023
Hi there, glad you're enjoying the sound of your new QC Earbuds II! We reached out to you with a message directly to assist with your issue. Included in this were the steps at https://bose.life/437mTGI, to help microphone performance. Also, have you tried the earbuds with a different device to narrow down the source of the issue? Please give these steps a try, and reach back out to us through message or by getting in touch at https://bose.life/3ZRGrvR, so we can assist you further if needed.
Thanks,
Sam - Customer Support
Thanks,
Sam - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great sound and product
on April 5, 2023
Posted by: Chiefgman
Gender:Male
Length of ownership:6 months
Great sound and product. I wear a hearing aid and these are the only earbuds that automatically compensate and balance the sound in my ear,
Written by a customer while visiting bose.com
Customer Rating
5
First comfortable in ear buds,
on April 6, 2023
Posted by: Tuckervann
Gender:Female
Length of ownership:3 months
I have given away approximately $2000., worth of ear buds, these are mine.
Written by a customer while visiting bose.com
Customer Rating
2
Poor call quality
on April 6, 2023
Posted by: BoseFan
Gender:Male
Length of ownership:1 month
I've always been a Bose customer. The noise cancellation and sound are awesome, in fact, the best! However, I am truly disappointed with the noise my callers hear when I use them. I cannot use them for calls at all. I hear great but they hear noise. I've tried different phones to no avail.
Response from bose.comBy Nelson Penney, Global Customer Service, April 7, 2023
Hi! I'm pleased to hear you've always been a fan of the audio quality and noise-cancelling capability. We reached out to you directly with a message to help with your call issues. Included in this were the steps at https://bose.life/3zC6Umt, to help tackle any microphone issues and improve performance. Please give this a try, and let us know if you have this issue when taking both phone and internet calls. Drop us a message back or reach out at https://bose.life/3ZRGrvR for further assistance!
Thanks,
Sam - Customer Support
Thanks,
Sam - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Auditory tranquility
on April 6, 2023
Posted by: Vet94
Gender:Male
Length of ownership:1 month
I bought the Bose quiet comfort earbuds II. Amazing sound quality, easy setup and operation. The best feature is an earbud that actually stays in your ear with a comfortable feel. They are on the pricey side, but worth it, you get what you pay for.
Written by a customer while visiting bose.com
Customer Rating
5
Awesome sound and even more with my Woojer 3 vest
on April 6, 2023
Posted by: BigDaddySpank
Gender:Male
Length of ownership:1 month
I had a decent pair of earbuds, but being an audiophile, I enjoy listening to music at a high quality level. I have owned plenty of ear phones and earbuds, and I will say these earbuds are worth the price I paid. I bought the Woojer Vest 3 and when paired together, all I can say is WOW. Music, Movies, or Gaming it's Awesome.
Written by a customer while visiting bose.com
Customer Rating
5
Quiet comfort II ear buds
on April 6, 2023
Posted by: Cloudwalker
Gender:Male
Length of ownership:1 month
I bought this three weeks ago great product easy to change parts for a great fit
Written by a customer while visiting bose.com