Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Average customer rating
4.1
(1,678 Reviews)
Rating breakdown 1,678 reviews
5 Stars
956
4 Stars
278
3 Stars
212
2 Stars
116
1 Star
116
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Customer Rating
4
Great sound and noise cancellation!
on April 1, 2023
Posted by: HonestReview2
Gender:Female
Length of ownership:1 month
I bought these headphones two weeks ago and I am very happy with the sound, noise cancellation. They don’t get a 5-Star because they don’t have wireless charging feature which it is very important now a days. Other headphones that cost way less have it.
Written by a customer while visiting bose.com
Customer Rating
5
I love the noise cancelling feature
on April 1, 2023
Posted by: Cmcdaniel
Gender:Female
Length of ownership:1 month
I love my earbuds. The Noise cancellation is awesome
They also stay in my ears while running
They also stay in my ears while running
Written by a customer while visiting bose.com
Customer Rating
5
Great buy
on April 1, 2023
Posted by: Doug E
Gender:Male
Length of ownership:1 month
I purchased the quietcomfort 2 a few weeks ago, they are amazing. The two best features are the ease of pairing and the noise canceling. I have paired to all phones and TV's with ease, including fire stick. The noise canceling when activated you can literally hear the background fade away to complete silence. Anther benifit is the ability to turn the noise canceling on and off from the ear piece.
Thanks for a great product, I would have purchased sooner, I waited for a price discount.
Written by a customer while visiting bose.com
Customer Rating
4
Almost perfect
on April 1, 2023
Posted by: PS200
Length of ownership:1 month
I bought this 3 weeks ago, love the noice cancellation, quality of sound, but everyone tells me that I sound far away when using the phone and they can’t understand what I’m saying at times and I have to repeat my self. That shouldn’t be an issue considering the price. I have a cheap pair of earbuds, Tozo, that no one can tell I’m utilizing when on a call. Only drawback is that those are uncomfortable and do not offer noise cancellation and thus the the Bose purchase. Do the earbuds recharge everytime you but back in the case? It shouldn't it for price point.
Written by a customer while visiting bose.com
Customer Rating
5
Absolutely love then!
on April 1, 2023
Posted by: Kto
Gender:Female
Length of ownership:1 week
Debated a long time to spend the $ and upgrade my ‘ears’. So glad I did
Written by a customer while visiting bose.com
Customer Rating
5
Awesome
on April 1, 2023
Posted by: Annie
Bought a few weeks ago LOVE LOVE LOVE THEM great Product
Written by a customer while visiting bose.com
Customer Rating
4
Great earbuds, horrible app
on April 1, 2023
Posted by: RLD
Gender:Male
Length of ownership:1 month
It's hard to believe Bose can make earbuds this good and then give you such a bad app that you can get frustrated using them. The sound and noise canceling are the best of any earbuds I've tried, but then you have to use the app...
Written by a customer while visiting bose.com
Customer Rating
2
Bose Greatness , Not so much
on April 1, 2023
Posted by: Rick
Gender:Male
Length of ownership:1 month
I bought these 3 weeks ago , thinking they would be better than the latest Apple AirPods. They aren’t. Lots of distortion when in car on a rough road. Terrible waste of money. Go with Apple. If I can these are going back.
Response from bose.comBy Nelson Penney, Customer Support, April 7, 2023
Hey Rick,
I'm sorry that you're facing an issue with distortion. We reached out to your directly to help address your concerns. To recap - we recommend following the steps at https://bose.life/3U4ZYre for assistance with static audio/poor quality audio.
We also wanted to know what device you are using the earbuds with, and if you had the chance to test with a different device? Please let us know by responded to our email.
Thanks,
Charlotte - Customer Support
I'm sorry that you're facing an issue with distortion. We reached out to your directly to help address your concerns. To recap - we recommend following the steps at https://bose.life/3U4ZYre for assistance with static audio/poor quality audio.
We also wanted to know what device you are using the earbuds with, and if you had the chance to test with a different device? Please let us know by responded to our email.
Thanks,
Charlotte - Customer Support
Written by a customer while visiting bose.com