Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Average customer rating
4.1
(1,678 Reviews)
Rating breakdown 1,678 reviews
5 Stars
956
4 Stars
278
3 Stars
212
2 Stars
116
1 Star
116
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Customer Rating
5
Outstanding
on March 28, 2023
Posted by: Barron
Gender:Male
Length of ownership:1 month
After a little fiddling with the earpieces I. got a fit that feels like a dream. The sound is unequalled. Highly recommended
Written by a customer while visiting bose.com
Customer Rating
2
Great sound
on March 28, 2023
Posted by: Vangie
Gender:Female
Length of ownership:1 month
The sound is great however, it keeps going off an sometimes when I get calls, they can't hear me. Earbuds keep falling out of my ear.
Response from bose.comBy Nelson Penney, Global Customer Service, April 3, 2023
Hi there, glad you're enjoying the sound of your QC Earbuds II! We reached out to you directly to help with your call issues - included were the steps at https://bose.life/3G81jYH to help with microphone performance. Also, to find the best fit, have you tried all included sizes of eartips and stability bands? Please let us know by reaching back out, or contacting us at https://bose.life/40U0WbX, so we can assist you further if needed.
Thanks,
Sam - Customer Support
Thanks,
Sam - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Amazing Product
on March 29, 2023
Posted by: sadi
Gender:Male
Length of ownership:1 year or longer
Best sound quality , best noise cancellation , best battery life ,i charge them once a week and i use them daily . this is my second pair after the quietcomfort I
Written by a customer while visiting bose.com
Customer Rating
5
Nice buds
on March 29, 2023
Posted by: Jim
Gender:Male
Length of ownership:1 month
I bought as I always like Bose quality. Good quality and good sound, although have had some connectivity issues
Written by a customer while visiting bose.com
Customer Rating
5
Amazing Sound Blocking
on March 29, 2023
Posted by: Rich66
Gender:Male
Length of ownership:1 month
I live in a noisy apartment, and when I use the Bose Earbuds, it's almost as if I am transported to a silent environment. I had a pair of noise-cancelling earbuds made by another company, and they didn't work nearly as well. The sound quality is very good, although a little boomy in the middle frequencies.
Written by a customer while visiting bose.com
Customer Rating
3
Fit just ok sound good
on March 29, 2023
Posted by: Phil18
Gender:Male
Length of ownership:1 month
The sound and noice cancelling is really good. The fit is not that great even after trying multiple combinations is the ear inserts.
Response from bose.comBy Nelson Penney, Global Customer Service, April 3, 2023
Hey Phil, glad to hear you're enjoying the sound and noise-cancelling capabilities of the earbuds! We reached out to you directly with some help regarding the fit. We appreciate you trying all included sizes of eartips and stability bands - did you need a larger/smaller size than available? Be sure to reach back out to us or contact at https://bose.life/431RPYB, so we can look into the alternative sized eartips to find a perfect fit for you.
Thanks,
Sam - Customer Support
Thanks,
Sam - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Amazing product!
on March 29, 2023
Posted by: Osc26
Gender:Male
Length of ownership:1 month
Nothing more to add, only excellent sounds and amazing product
Written by a customer while visiting bose.com
Customer Rating
5
The Best just got better!
on March 29, 2023
Posted by: Mike
Gender:Male
Length of ownership:1 month
I have a pair of the original QC buds and am very satisfied with them. Then came the QC2 and I couldn't understand how the QC quality could get any better. But they are better. First they are smaller and more balanced. The system securing the buds to our ears are more comfortable and less noticeable and much easier to set in your ear correctly. The sound quality is clearly better than the original QC buds. The sound stage is more defined, and the overall sound is less bassy. The QC2 seems to handle ATMOS music better than he QC1 as well. To tell you the truth I prefer the QC 1 case better because of the secure latching. There is no latch on the QC 2 case. So if you are thinking about upgrading to the QC- 2 do it and enjoy!
Written by a customer while visiting bose.com