Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Average customer rating
4.1
(1,678 Reviews)
Rating breakdown 1,678 reviews
5 Stars
956
4 Stars
278
3 Stars
212
2 Stars
116
1 Star
116
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Customer Rating
5
Great earpiece
on March 19, 2023
Posted by: Fireball
Gender:Female
Length of ownership:1 week
I have small ears so it was very hard for me to get an earpiece that fit. These are great for smaller ears and the sound is above expectations.
Written by a customer while visiting bose.com
Customer Rating
2
Best earbuds sound
on March 19, 2023
Posted by: Fernando
Gender:Male
Length of ownership:3 months
Best earbuds but touch sensor requires work for better service
Response from bose.comBy Nelson Penney, Global Customer Service, March 27, 2023
Hi Fernando, we're glad you're enjoying the sound of your QC Earbuds II! We reached out to you with a message containing guidance on how to get the most from the earbuds, and understanding touch controls at https://bit.ly/40GsvFw. If you continue to have difficulty, please reach back out to us with a message, or contact us at https://bose.life/3KdAK6V, so we can assist further if needed.
Thanks,
Sam - Customer Support
Thanks,
Sam - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Work great but difficulties with keeping charged
on March 19, 2023
Posted by: Jon
Gender:Male
Length of ownership:1 month
I recently upgraded my original QuietComfort Earbuds to the newer model II. The new ones are smaller, but the case for charging them is un reliable and cryptic. Its hard to tell when its charging the earbuds and what the battery status of the case is in general. The previous model had multiple dots so you could tell when the case needed to be plugged in to refill the case battery. In addition, despite firmly seating the ear buds in the case, often times instead of hearing they now have 100% full charge status, it would return lower numbers indicated they sat in the case for hours and didn't actually charge. The sound of functionality of the earbuds themselves where fine.
Written by a customer while visiting bose.com
Customer Rating
5
Enjoyment!
on March 19, 2023
Posted by: CatZ
Gender:Female
Length of ownership:1 month
Great sound and such a comfortable fit! Listening to music is pure enjoyment.
Written by a customer while visiting bose.com
Customer Rating
5
Finally a great product all around.
on March 19, 2023
Posted by: The walking man
Gender:Male
Length of ownership:1 month
I was going to wait until my old earbuds stop working & buy the new Bose QuietComfort Earbuds II but, I'm so glad that I decided otherwise. I'm very happy with the new Bose QuietComfort II. So far so good.
Written by a customer while visiting bose.com
Customer Rating
5
Solid Sound
on March 19, 2023
Posted by: muzikrthmz
Gender:Female
Length of ownership:1 month
I’ve been looking for the perfect ear buds and I finally found them! The sound, the fit & the noise canceling are perfect! Definitely recommend these!
Written by a customer while visiting bose.com
Customer Rating
5
Great
on March 19, 2023
Posted by: ballrd04
Gender:Male
Length of ownership:1 month
It's the best I've ever bought.
It's good to hear outside sounds.
It's good to hear outside sounds.
Written by a customer while visiting bose.com
Customer Rating
4
Great Product
on March 19, 2023
Posted by: Chf
Gender:Male
Length of ownership:3 months
I love these earbuds, especially for the noise canceling capability. I can operate heavy machinery without ear muffler. What I like the most is the ability to control the amount of outside noise I hear. It is important to me to be able to hear changes in the machines operation as well as music. We had a problem with them cutting out but the most recent software update corrected the problem.
Written by a customer while visiting bose.com