Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Average customer rating
4.1
(1,678 Reviews)
Rating breakdown 1,678 reviews
5 Stars
956
4 Stars
278
3 Stars
212
2 Stars
116
1 Star
116
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Customer Rating
1
Disappointed
on March 18, 2023
Posted by: Nicole
Gender:Female
Length of ownership:1 month
I bought them new, not refurbished. They don’t always charge when they are properly in the case and the case is fully charged. When the buds are fully charged sometimes only one bud is fully charged and the other isn’t despite them being in the case for over 14 hours. Sometimes only one bud connects to my IPhone and the other doesn’t. I had wired Bose Noise Canceling ones and loved them. I really miss them because the wireless ones are frustrating.
Response from bose.comBy Nelson Penney, Global Customer Service, March 27, 2023
Hi Nicole, I'm sorry to learn you're experiencing some trouble charging your QC Earbuds II, and we've reached out to you with a message to provide assistance with this, so we're glad to have heard back. Included were the steps to perform a reset as shown at https://bit.ly/3TOHKub. Also, how and where are you connecting your earbuds to charge? For Bluetooth connectivity difficulties, please follow our guidance at https://bit.ly/3FU5ibk. We look forward to hearing back from you, so we can continue to assist with this problem - and you can find further contact methods at https://bose.life/3LTDIyo.
Thanks,
Sam - Customer Support
Thanks,
Sam - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Bose reputation and my history with Bose products
on March 18, 2023
Posted by: Mike
Gender:Male
Length of ownership:3 months
I like these earbuds, I wish the had noise clipping and amplification so I could wear them shooting
Written by a customer while visiting bose.com
Customer Rating
5
Great all around
on March 18, 2023
Posted by: Alex
Gender:Male
Length of ownership:3 months
I have been a bose customer for a long time all my sound system in the house but for the ear piece I had to end up buying a pair of beats due to able to use them independently...finally bose listen and came out with the update to make this set Independently to use now I'm happy sold my beats and got this pair.....great job bose..now the only thing I wish they were louder again thank u for listening.
Written by a customer while visiting bose.com
Customer Rating
5
All around great earbuds!
on March 18, 2023
Posted by: Jen79
Gender:Female
Length of ownership:1 month
These earbuds are the whole package...comfortable, easy to connect and use, great features, phenomenal noise canceling and sound.
Written by a customer while visiting bose.com
Customer Rating
5
Love the volume control on the buds!! 👍
on March 18, 2023
Posted by: Billyd
Gender:Male
Length of ownership:6 months
I own 5 different brands. And love them.. after the Bose QC 2’s.. the other ones seem to me like 10 dollar ones you buy at a dollar store. They have crap sound.. now I can’t even use the other ones,, other then for phone calls.. the Bose spoiled me for sound.. now that’s all I want to use.. I have the beats for pros,, air pod pros,, and a couple others.. but the nose QC kick bit on the others I own.. 👍😎
Written by a customer while visiting bose.com
Customer Rating
5
It’s the best!
on March 18, 2023
Posted by: BigShot
Gender:Male
Length of ownership:1 week
It’s the best fitting, the best sound quality, the best design, best noise canceling technology, etc. Me and my wife thought that nothing can beat the first Bose Quiet Comfort earbuds, but I stand corrected. The Bose QC 2 just outperformed the first one.
Written by a customer while visiting bose.com
Customer Rating
5
Excellent Quality and Impressive Performance!
on March 18, 2023
Posted by: GWM3
Gender:Male
Length of ownership:1 month
I recently bought these QC earbuds as an upgrade from the SoundSport series. The positive difference is amazing! Whether using them while exercising or while traveling by airplane, the performance is impressive. Definitely recommend!
Written by a customer while visiting bose.com
Customer Rating
5
Great Niobe cancellation
on March 19, 2023
Posted by: Mauricio69
Gender:Male
Length of ownership:1 month
I already used and it’s amazing sound and noise canceling
Written by a customer while visiting bose.com