Customer reviews from greenworkstools.com
Greenworks - Restored 80V 2.5 Ah Lithium-Ion Battery (Refurbished)
Average customer rating
4.3
(159 Reviews)
Rating breakdown 159 reviews
5 Stars
117
4 Stars
12
3 Stars
7
2 Stars
6
1 Star
17
85%of customers recommend this product.
(
82 out of
97)
Customer Reviews for Greenworks - Restored 80V 2.5 Ah Lithium-Ion Battery (Refurbished)
Customer Rating
5
80V Battery weights and length
on November 21, 2024
Posted by: campybike2
from Albany,NY
Gender:Male
[This review was collected as part of a promotion.] For those who are wondering, the First generation 80V batteries:
5Ah battery weighs 2595 grams (5.72 pounds) and is 212mm (8 3/8 inches)
2Ah battery weighs 1622 grams (3.57 pounds) and is 163mm (6 3/4 inches)
2Ah battery weighs 1622 grams (3.57 pounds) and is 163mm (6 3/4 inches)
I'm looking forward to the new generation 4Ah batteries I just purchased. No size and weight specs available but in the photos 4Ah seem to be the same length as 2Ah.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: BrianGreen
from Massachusetts
Gender:Male
Verified Purchase:Yes
Wonderful battery life. Lasts so much longer than the 2.0 batteries!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
ah batteries
on June 27, 2021
Posted by: cutman
from northern cal
Gender:Male
how to get excited about a battery. you open the package and their in your hand is a rectangle of considerable weight and shiney green pastic. then you breathe deeply and realize how much relief is provided in that chunk of power. you are once again relieved of gasoline madness, of a tool that won't start despite your most thoughtful prayers. you lift the battery, you slide it into your weed cutter, your blower, your whatever and you pull the trigger . instant start, right to work and you smile . thanks greenworks
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Pure garbage
on November 1, 2021
Posted by: PAM the gardener
from New hampshire
Gender:Female
This battery charged twice and will no longer hold a charge. I have emailed the company and gotten only a reference number and excuses. Do NOT buy this product.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, November 1, 2021
Hello,
Thank you for taking the time to leave a review. This is certainly not an experience we want you or any of our valued customers to have to go through. Please know we are working to update our customer support to ensure a faster response time for our customers. Unfortunately, this has been a struggle during our busier season. We thank you for your patience and understanding as we work to improve this experience for you.
Rest assured, your email has been located and a representative will reach out within 24 hours. Please be sure to keep an eye on your junk/spam folder just in case our reply ends up there!
Thank you for taking the time to leave a review. This is certainly not an experience we want you or any of our valued customers to have to go through. Please know we are working to update our customer support to ensure a faster response time for our customers. Unfortunately, this has been a struggle during our busier season. We thank you for your patience and understanding as we work to improve this experience for you.
Rest assured, your email has been located and a representative will reach out within 24 hours. Please be sure to keep an eye on your junk/spam folder just in case our reply ends up there!
Written by a customer while visiting greenworkstools.com
Posted by: Ckkk
from Ca
Gender:Male
Verified Purchase:Yes
Great powerful battery. I have many of these. One that was 3 years old instantly died I wish they were less expensive but at least they are great quality. I would not buy imitations.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Karen Terry
from Minnesota
Verified Purchase:Yes
I bought this battery as a spare to the one that came with my chainsaw. This one lasts longer, plus having a second one allows me to keep working with one while the other is charging. It charges fast and runs long. I probably should have expected this but didn't: it is considerably heavier than the original battery, too.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
No service support for the product
on May 13, 2024
Posted by: Tatat
from Boston, MA
I bought the mower with two of these batteries. After one season, the battery could not be charged any more. I had been tried to call, chart, wait for their call back. Non of these worked. They don't pick up phone call (waited for mor than an hour online twice), they put me on calling back list for several hours and live chat on over an hour. One thing worked, that was, after I had the chat where I was given my email, I had received their emails of advertisment.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, May 14, 2024
Hello Tatat,
Thank you for your review. We are so sorry to learn of this situation that has left you with a poor customer service experience. This is certainly not an experience we want you our valued customers to have to go through. Please know we are working to update our customer support to ensure a faster response time for our customers. Unfortunately, this has been a struggle during our busier Spring season.
We are happy to see our team has connected with you and they were able to assist you with this warranty claim. Our apologies for any inconveniences these delays may cause you.
Thank you for your review. We are so sorry to learn of this situation that has left you with a poor customer service experience. This is certainly not an experience we want you our valued customers to have to go through. Please know we are working to update our customer support to ensure a faster response time for our customers. Unfortunately, this has been a struggle during our busier Spring season.
We are happy to see our team has connected with you and they were able to assist you with this warranty claim. Our apologies for any inconveniences these delays may cause you.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Long lasting!
on September 9, 2024
Posted by: TacticalMickey
from Mobile, AL
Gender:Male
[This review was collected as part of a promotion.] I have a standard 80v 4.0Ah which zi thought was excellent, but this BAB727 80v4.0Ah Pro is unbelievable! Last longer even when I use turbo mode on my mower.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com