Customer reviews from greenworkstools.com
Greenworks - 80V 21" Brushless Cordless (Push) Lawn Mower, 4.0Ah Battery and Rapid Charger Included - Green
Average customer rating
4.6
(2,064 Reviews)
Rating breakdown 2,064 reviews
5 Stars
1,568
4 Stars
307
3 Stars
58
2 Stars
32
1 Star
99
93%of customers recommend this product.
(
1,594 out of
1,721)
Customer Reviews for Greenworks - 80V 21" Brushless Cordless (Push) Lawn Mower, 4.0Ah Battery and Rapid Charger Included - Green
Customer Rating
3
Battery life is awful
on May 7, 2025
Posted by: Carol27
from Circleville, Oh
Gender:Female
[This review was collected as part of a promotion.] This mower is supposed to mow 1/3 acre. I have less than 1/4 acre. I now have 3 5.0 batteries & I also bought the blower so I could use that battery also. So, I now have 4 batteries & STILL can't mow my entire lawn. I like the mower itself. I love not having to worry about gas & oil. It cuts well. If the batteries lasted longer, I would give this mower 5 stars. I just feel that the 1/3 acre claim is false advertising.
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, May 8, 2025
Hello Carol27.
We are sorry to hear you are not fully happy with the runtime you are getting with the battery included. As we are not sure of the condition of your lawn, we are not exactly sure why the battery did not meet your expectations. The maximum runtime often applies to a relatively flat, open yard. Slopes and obstacles require more power, and users can expect running time to be less, if this is the case. Runtime measurements are also related to the condition of the grass and if it is well-maintained. Tall, thick grass requires more power, and you must mow it slower, consuming added runtime. Using self-propelled, throughout the mow. Self-propelled mowers do use more batteries than standard push mowers as more power is being demanded from the battery to run the blades and the wheels.
Here are a few tips to ensure the max runtime is achieved. Ensure you charge the battery fully before each use, maintain the battery properly by cleaning terminals, avoid extreme temperatures during storage. Mow in a straight line and only use the self-propelled feature when needed. If the grass has been left to exceed four inches, we advise that you raise the cutting height and cut no more than one-third of the length of grass at a time, wait a couple of days and do another one-third, cut when grass is dry and walk at steady pace to allow the blade to work more efficiently. As the lawn becomes consistently maintained you will see the cut and runtime improve. Hope these tips help! If you ever have specific questions or concerns about our products, contact Greenworks via Live chat on our website (www.greenworkstools.com), call Greenworks Pro toll-free helpline at 1-855-345-3934 or refer to the FAQ ask section of the tool or ask us a question, anytime
We are sorry to hear you are not fully happy with the runtime you are getting with the battery included. As we are not sure of the condition of your lawn, we are not exactly sure why the battery did not meet your expectations. The maximum runtime often applies to a relatively flat, open yard. Slopes and obstacles require more power, and users can expect running time to be less, if this is the case. Runtime measurements are also related to the condition of the grass and if it is well-maintained. Tall, thick grass requires more power, and you must mow it slower, consuming added runtime. Using self-propelled, throughout the mow. Self-propelled mowers do use more batteries than standard push mowers as more power is being demanded from the battery to run the blades and the wheels.
Here are a few tips to ensure the max runtime is achieved. Ensure you charge the battery fully before each use, maintain the battery properly by cleaning terminals, avoid extreme temperatures during storage. Mow in a straight line and only use the self-propelled feature when needed. If the grass has been left to exceed four inches, we advise that you raise the cutting height and cut no more than one-third of the length of grass at a time, wait a couple of days and do another one-third, cut when grass is dry and walk at steady pace to allow the blade to work more efficiently. As the lawn becomes consistently maintained you will see the cut and runtime improve. Hope these tips help! If you ever have specific questions or concerns about our products, contact Greenworks via Live chat on our website (www.greenworkstools.com), call Greenworks Pro toll-free helpline at 1-855-345-3934 or refer to the FAQ ask section of the tool or ask us a question, anytime
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Nice mower
on May 6, 2025
Posted by: Riconator
from San Diego CA.
Gender:Male
[This review was collected as part of a promotion.] Very happy with this product
Assembly was easy seems to work well.
Also purchased the 80V blower and trimmer
All seem to work well!
Assembly was easy seems to work well.
Also purchased the 80V blower and trimmer
All seem to work well!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great features
on May 6, 2025
Posted by: Richie23
from Davenport FL
Gender:Male
[This review was collected as part of a promotion.] Did my homework on mowers and couldn’t be more happy with my purchase. The battery charges quickly was able to do my lawn as well as use the blower and weed wacker all with same battery with the 1 charge. Was pleasantly surprised the power of the mower as well as the blower
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
FABULOUS PERFORMANCE
on May 6, 2025
Posted by: JOHNCW
from CHATTANOOGA,TN
Gender:Male
[This review was collected as part of a promotion.] COULD NOT BELIEVE HOW POWERFUL THE BLOWER PERFORMS.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Love the features
on May 6, 2025
Posted by: Lark78
from Braintree! MA
Gender:Male
[This review was collected as part of a promotion.] Very easy to set up out of the box. Love the 1 lever height adjustment - Adjustable handlebars I’ve never had on any of the many lawnmowers I’ve owned. Will revisit review after I’ve used it since it is raining for the next few days.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
great mower
on May 6, 2025
Posted by: Signtist
Gender:Male
[This review was collected as part of a promotion.] After much research I bought this mower and could not be happier
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Very nice !
on May 6, 2025
Posted by: Rdubya
from Eastern Ohio
Gender:Male
[This review was collected as part of a promotion.] This will be the 4th season for this mower . It is used mostly on a slope , too steep for the rider . Has worked trouble free . Even through thick grass it handles it well . Batteries are still going strong . Need to clear exhaust chute in heavy cuts to keep from over taxing the battery , but is to be expected . Was unsure when purchased if this unit would be able to do the task . After using , I am quite pleased with its performance .
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
What a poor design ;-(
on May 6, 2025
Posted by: Wise Jack
from Ohio
[This review was collected as part of a promotion.] The bagger is a clamshell design, opening at the bottom. This means, when opening, the bagger dumps the clippings on the ground wherever the mower is stopped. The user than has to shovel them into bags, on to his compost pile, or wherever they are to go. Most mowers blow the clippings into mesh bags hanging under the catcher for much more convenient disposal.
A second problem is the chute leading from the cutting deck to the catcher. Typically chutes are like pipes leading from the deck to the bagger. This chute has several side openings so most of the flow goes out the bottom rear of the mower with only a fraction of the clippings ending up in the bag.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, May 7, 2025
Hello Wise Jack
We apologize about your experience. We see that you have been in contact, and the Customer Experience team are doing their best to work on a solution. Greenworks is committed to making sure customers are 100% satisfied with the quality and durability of each purchase. We thank you for your patience and understanding as we work to improve this experience for you. Please keep us updated.
We apologize about your experience. We see that you have been in contact, and the Customer Experience team are doing their best to work on a solution. Greenworks is committed to making sure customers are 100% satisfied with the quality and durability of each purchase. We thank you for your patience and understanding as we work to improve this experience for you. Please keep us updated.
Written by a customer while visiting greenworkstools.com