Customer reviews from greenworkstools.com
Greenworks - 80V 21" Brushless Cordless (Push) Lawn Mower (LED Headlight), 4.0Ah Battery and Rapid Charger Included - Green
Average customer rating
4.3
(157 Reviews)
Rating breakdown 157 reviews
5 Stars
110
4 Stars
23
3 Stars
5
2 Stars
5
1 Star
14
87%of customers recommend this product.
(
110 out of
126)
Customer Reviews for Greenworks - 80V 21" Brushless Cordless (Push) Lawn Mower (LED Headlight), 4.0Ah Battery and Rapid Charger Included - Green
Customer Rating
1
on May 24, 2024
Posted by: Archie 1776
Gender:Male
I hate this mower when I try to go backward the wheels lock up. I have tried stopping the mower and pushing it forward, but the wheels still lock up. This has to be the stupidest thing Greenworks has done.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, May 27, 2024
Hello Archie 1776,
Thank you for your review. The self-propelled drive system with rear-wheel-drive and variable speed control on this unit has been designed for maximum traction, maneuverability, and control. Self-propelled mowers move under their own power, utilizing a dedicated propulsion motor or a geared transmission running of the main (blade) motor. This reduces the strain of pushing a heavy lawn mower, meaning bigger areas of lawn can be mowed more frequently as the operators are less fatigued. The wheels temporarily lock when the self-propel feature is not engaged for safety precautions, however with a slight push ahead the mower should engage the self-propelled feature right away and get you right back to mowing as desired. We are sorry to hear that your purchase fell below expectations, if you ever have any questions or warranty needs, please do not hesitate to reach out to Greenworks directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at Greenworks Pro toll-free helpline at 1-855-345-3934.
Thank you for your review. The self-propelled drive system with rear-wheel-drive and variable speed control on this unit has been designed for maximum traction, maneuverability, and control. Self-propelled mowers move under their own power, utilizing a dedicated propulsion motor or a geared transmission running of the main (blade) motor. This reduces the strain of pushing a heavy lawn mower, meaning bigger areas of lawn can be mowed more frequently as the operators are less fatigued. The wheels temporarily lock when the self-propel feature is not engaged for safety precautions, however with a slight push ahead the mower should engage the self-propelled feature right away and get you right back to mowing as desired. We are sorry to hear that your purchase fell below expectations, if you ever have any questions or warranty needs, please do not hesitate to reach out to Greenworks directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at Greenworks Pro toll-free helpline at 1-855-345-3934.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Not perfect, but still great
on September 4, 2023
Posted by: petergy
Gender:Male
So this is probably the best battery-powered lawn mower one can buy today: it cuts through thick grass, would strongly recommend the 80V battery for larger yards. However, the unit is pretty heavy for a push mower so if you need to use it on slopes, it may be a challenge. The side piece that directs the mulch comes off very easily, which is also not good.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
big problem ordering
on June 17, 2022
Posted by: nickname1234
from staten island ny
Gender:Male
cant order it for 4 weeks and representative didnt have any info and didnt care
Response from greenworkstools.comBy Greenworks, Customer Care, June 20, 2022
Hello nickname1234
We are sorry to hear about this experience. This is truly not an experience we want for our valued customers such as yourself. We strive to provide the best customer service and product support for our customers, so you can feel confident that you are getting the best care possible!
Please note the current situation may cause some delay in the delivery of your order. We guarantee delivery and we are doing our very best to deliver your order as soon as possible.
If you have any further questions or feedback, we would be glad to talk to you more about this please contact Greenworks Pro toll-free helpline at 1-855-345-3934.
We are sorry to hear about this experience. This is truly not an experience we want for our valued customers such as yourself. We strive to provide the best customer service and product support for our customers, so you can feel confident that you are getting the best care possible!
Please note the current situation may cause some delay in the delivery of your order. We guarantee delivery and we are doing our very best to deliver your order as soon as possible.
If you have any further questions or feedback, we would be glad to talk to you more about this please contact Greenworks Pro toll-free helpline at 1-855-345-3934.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Goodbye CO2, hello fresh air.
on May 27, 2023
Posted by: PatrickL84
from South Carolina
Gender:Male
I’ve had this mower for a week now and I’ll never go back to a gas mower unless I have to due to property size. This mower is perfect for what I need. It cuts well, is light and super quiet.
The main reason I switched is because the toxic emissions from gas products. My two year old son loves being out with me near the tools so I did research and landed on this Greenworks for several factors:
Steel deck
Simple construction
Good reviews
Good price
Simple construction
Good reviews
Good price
The only trade offs are battery maintenance and battery charge but I’ll deal with those for the benefits this battery mower offers.
I enjoy every time I take it out.
Some of my favorite features are:
How quiet it is
The one lever height adjustment
How durable it feels
The classic look
How quiet it is
The one lever height adjustment
How durable it feels
The classic look
All in all I’m super happy with this mower.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Best purchase ever
on June 30, 2023
Posted by: TGram
from Maryland
I bought this a few years back. It is so easy to use. Put the battery in and go! No exhaust, no pull cord, adjustable cut lengths with a pull of a lever, maximum grass cutting width. It even stands up to take less room in my shed. Great product!
Pros: Easy to Use, Quiet, Durable
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Buy it! It worths every penny
on August 29, 2024
Posted by: Carolyn L
from Utah
Gender:Female
[This review was collected as part of a promotion.] I bought it a few days ago and tried it immediately after I received it. It was amazing! Way better than my other electric lawnmower. It’s quiet and easy to use.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great mower
on December 7, 2025
Posted by: Williams
from Colt AR
Gender:Male
[This review was collected as part of a promotion.] Haven’t used yet great mower well-made has lots of power. Can’t wait to put it to the test this spring very easy to put together love how you can storage it
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Self propel feature stopped working after first use
on June 1, 2022
Posted by: Chelly
I bought this mower about a week ago. The first time mowing it worked fine, although it used both batteries completely for less than 1/2 acre. The second time we used it the self propel feature stopped working. Batteries are both fully charged but as soon as the self propel handle(s) are engaged the battery lights go off. The mower runs but the self propel does not.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, June 2, 2022
Hello Chelly,
We're sorry to hear about your experience when using this lawn mower! It sounds like you will need to contact us directly as some further information would be required to better assist. Please allow our team to gather some further details so that we can help find a resolution for you. We kindly ask that you give us a call at Greenworks Pro toll-free helpline at 1-855-345-3934. All we ask is that you have access to the unit, battery, and charger so that we can complete troubleshooting with you and gather the necessary unit information.
We’re experiencing a higher volume of inquiries at this time and working our hardest to make sure every customer receives quick support.
Thank you for your patience.
We're sorry to hear about your experience when using this lawn mower! It sounds like you will need to contact us directly as some further information would be required to better assist. Please allow our team to gather some further details so that we can help find a resolution for you. We kindly ask that you give us a call at Greenworks Pro toll-free helpline at 1-855-345-3934. All we ask is that you have access to the unit, battery, and charger so that we can complete troubleshooting with you and gather the necessary unit information.
We’re experiencing a higher volume of inquiries at this time and working our hardest to make sure every customer receives quick support.
Thank you for your patience.
Written by a customer while visiting greenworkstools.com