Customer reviews from greenworkstools.com
Greenworks - 80V 21" Brushless Cordless (Push) Lawn Mower, 4.0Ah Battery and Rapid Charger Included - Green
Average customer rating
4.4
(169 Reviews)
Rating breakdown 169 reviews
5 Stars
121
4 Stars
23
3 Stars
5
2 Stars
6
1 Star
14
88%of customers recommend this product.
(
119 out of
136)
Customer Reviews for Greenworks - 80V 21" Brushless Cordless (Push) Lawn Mower, 4.0Ah Battery and Rapid Charger Included - Green
Customer Rating
5
Awesome mower
on April 5, 2026
Posted by: Hoagster
from Cali
Gender:Male
[This review was collected as part of a promotion.] Perfect in all ways. Munches beautifully! Long battery life.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Not enough power to finish .35 acres.
on May 27, 2022
Posted by: RTP mark
from Raleigh, nc
Gender:Male
I have had this mower for a month and a half so far and used it to mow my .35 acre lot 4 times so far. With both batteries fully charged, I have never been able to completely finish mowing my yard. The batteries are drained before I can finish. I need the batteries to last 4-5 more mins but they are drained before I can finish. I attempted to recharge the first battery to be drained while using the second battery. The drained battery sat on the charger for 15 mins but the red light on the charger apparently stayed on the entire time so it never gets charged. That may be a protective mechanism for the batteries but it means I will need a third battery in order to mow my lawn without taking a significantly long break from mowing. I also have tried rationing the use of self propelled but I still can finish mowing my lawn with the two 2.5ah batteries. Very glad I have not surrendered my gas powered mower yet.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, May 27, 2022
Hello M_D_In_NC,
Thank you for your review. We are sorry to hear about the experience you have encountered with this product. Here are a few troubleshooting suggestions to check out.
1) When the battery is inserted, the light should begin flashing green to indicate the battery is charging. If this light is not igniting or is flashing red, this may indicate an issue and we would be interested in hearing more about this. If the light simply goes solid red, try removing the battery and unplugging the charger for about 10 minutes and place them both indoors in a room temperature setting, as this might indicate the battery is at the incorrect temperature to be charged.
2) Ensure that the battery has been fully inserted into the charger. Sometimes this requires a firm push into place to make sure that it has been properly seated.
3) Try resetting the charger. To do this, simply unplug it for approximately 10 minutes and then plug it back in and try reinserting the battery. If the charger has been plugged in for extended periods of time, this can sometimes cause the charger to malfunction.
Should you continue to experience a problem with the battery and charger, please contact us at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the battery and charge so that we can complete troubleshooting with you and gather necessary unit information
Thank you for your review. We are sorry to hear about the experience you have encountered with this product. Here are a few troubleshooting suggestions to check out.
1) When the battery is inserted, the light should begin flashing green to indicate the battery is charging. If this light is not igniting or is flashing red, this may indicate an issue and we would be interested in hearing more about this. If the light simply goes solid red, try removing the battery and unplugging the charger for about 10 minutes and place them both indoors in a room temperature setting, as this might indicate the battery is at the incorrect temperature to be charged.
2) Ensure that the battery has been fully inserted into the charger. Sometimes this requires a firm push into place to make sure that it has been properly seated.
3) Try resetting the charger. To do this, simply unplug it for approximately 10 minutes and then plug it back in and try reinserting the battery. If the charger has been plugged in for extended periods of time, this can sometimes cause the charger to malfunction.
Should you continue to experience a problem with the battery and charger, please contact us at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the battery and charge so that we can complete troubleshooting with you and gather necessary unit information
Written by a customer while visiting greenworkstools.com
Customer Rating
1
on May 24, 2024
Posted by: Archie 1776
Gender:Male
I hate this mower when I try to go backward the wheels lock up. I have tried stopping the mower and pushing it forward, but the wheels still lock up. This has to be the stupidest thing Greenworks has done.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, May 27, 2024
Hello Archie 1776,
Thank you for your review. The self-propelled drive system with rear-wheel-drive and variable speed control on this unit has been designed for maximum traction, maneuverability, and control. Self-propelled mowers move under their own power, utilizing a dedicated propulsion motor or a geared transmission running of the main (blade) motor. This reduces the strain of pushing a heavy lawn mower, meaning bigger areas of lawn can be mowed more frequently as the operators are less fatigued. The wheels temporarily lock when the self-propel feature is not engaged for safety precautions, however with a slight push ahead the mower should engage the self-propelled feature right away and get you right back to mowing as desired. We are sorry to hear that your purchase fell below expectations, if you ever have any questions or warranty needs, please do not hesitate to reach out to Greenworks directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at Greenworks Pro toll-free helpline at 1-855-345-3934.
Thank you for your review. The self-propelled drive system with rear-wheel-drive and variable speed control on this unit has been designed for maximum traction, maneuverability, and control. Self-propelled mowers move under their own power, utilizing a dedicated propulsion motor or a geared transmission running of the main (blade) motor. This reduces the strain of pushing a heavy lawn mower, meaning bigger areas of lawn can be mowed more frequently as the operators are less fatigued. The wheels temporarily lock when the self-propel feature is not engaged for safety precautions, however with a slight push ahead the mower should engage the self-propelled feature right away and get you right back to mowing as desired. We are sorry to hear that your purchase fell below expectations, if you ever have any questions or warranty needs, please do not hesitate to reach out to Greenworks directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at Greenworks Pro toll-free helpline at 1-855-345-3934.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Not perfect, but still great
on September 4, 2023
Posted by: petergy
Gender:Male
So this is probably the best battery-powered lawn mower one can buy today: it cuts through thick grass, would strongly recommend the 80V battery for larger yards. However, the unit is pretty heavy for a push mower so if you need to use it on slopes, it may be a challenge. The side piece that directs the mulch comes off very easily, which is also not good.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
big problem ordering
on June 17, 2022
Posted by: nickname1234
from staten island ny
Gender:Male
cant order it for 4 weeks and representative didnt have any info and didnt care
Response from greenworkstools.comBy Greenworks, Customer Care, June 20, 2022
Hello nickname1234
We are sorry to hear about this experience. This is truly not an experience we want for our valued customers such as yourself. We strive to provide the best customer service and product support for our customers, so you can feel confident that you are getting the best care possible!
Please note the current situation may cause some delay in the delivery of your order. We guarantee delivery and we are doing our very best to deliver your order as soon as possible.
If you have any further questions or feedback, we would be glad to talk to you more about this please contact Greenworks Pro toll-free helpline at 1-855-345-3934.
We are sorry to hear about this experience. This is truly not an experience we want for our valued customers such as yourself. We strive to provide the best customer service and product support for our customers, so you can feel confident that you are getting the best care possible!
Please note the current situation may cause some delay in the delivery of your order. We guarantee delivery and we are doing our very best to deliver your order as soon as possible.
If you have any further questions or feedback, we would be glad to talk to you more about this please contact Greenworks Pro toll-free helpline at 1-855-345-3934.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Goodbye CO2, hello fresh air.
on May 27, 2023
Posted by: PatrickL84
from South Carolina
Gender:Male
I’ve had this mower for a week now and I’ll never go back to a gas mower unless I have to due to property size. This mower is perfect for what I need. It cuts well, is light and super quiet.
The main reason I switched is because the toxic emissions from gas products. My two year old son loves being out with me near the tools so I did research and landed on this Greenworks for several factors:
Steel deck
Simple construction
Good reviews
Good price
Simple construction
Good reviews
Good price
The only trade offs are battery maintenance and battery charge but I’ll deal with those for the benefits this battery mower offers.
I enjoy every time I take it out.
Some of my favorite features are:
How quiet it is
The one lever height adjustment
How durable it feels
The classic look
How quiet it is
The one lever height adjustment
How durable it feels
The classic look
All in all I’m super happy with this mower.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Best purchase ever
on June 30, 2023
Posted by: TGram
from Maryland
I bought this a few years back. It is so easy to use. Put the battery in and go! No exhaust, no pull cord, adjustable cut lengths with a pull of a lever, maximum grass cutting width. It even stands up to take less room in my shed. Great product!
Pros: Easy to Use, Quiet, Durable
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Buy it! It worths every penny
on August 29, 2024
Posted by: Carolyn L
from Utah
Gender:Female
[This review was collected as part of a promotion.] I bought it a few days ago and tried it immediately after I received it. It was amazing! Way better than my other electric lawnmower. It’s quiet and easy to use.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com