Customer reviews from greenworkstools.com
Greenworks - 80V 21" Brushless Cordless (Push) Lawn Mower, 4.0Ah Battery and Rapid Charger Included - Green
Average customer rating
4.6
(2,064 Reviews)
Rating breakdown 2,064 reviews
5 Stars
1,568
4 Stars
307
3 Stars
58
2 Stars
32
1 Star
99
93%of customers recommend this product.
(
1,594 out of
1,721)
Customer Reviews for Greenworks - 80V 21" Brushless Cordless (Push) Lawn Mower, 4.0Ah Battery and Rapid Charger Included - Green
Customer Rating
2
Cut grass BUT!!!!
on September 9, 2023
Posted by: JoeRob
from Spokane wa
Does an ok job on medium to thin grss but if your law is thinck like mine you HAVE to walk slow otherwize it bogs down plus you wil have to stop to clean it out. I have medium size yard and now that it is thick, I have to stop t 3 to 4 tie sto clean out the mower. Very concerned that soon I will see smoke comming from the motor. An expensive mistake.
Pros: Quiet
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, September 13, 2023
Hello JoeAR,.
We're sorry to hear that you are not fully satisfied with this lawn mower. It is important to recognize that the run time depends on the load acting against the unit and fluctuates depending on the height setting, the terrain, grass height, type of grass, whether you are mulching, operator technique, etc. - there are so many factors to consider. The harder the unit must work, the quicker the battery charge will drain. Similar to how the gas in a vehicle will deplete quicker when driving at higher speeds or carrying more weight.
Here are a few tips to extend your run time!
1) When cutting thick grass, reduce walking speed in order to allow for a more effective cut and a proper discharge of the clippings.
2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily.
4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging.
5) Only use the self-propelled feature when needed. Self-propelled mowers do use more battery than standard push mowers as more power is being demanded from the battery to run the blades and the wheels.
We hope these tips will help! Should you have any further questions or warranty needs, please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us on Greenworks Pro toll-free helpline at 1-855-345-3934. We would like the opportunity to speak with you to see if we can find a solution.
We're sorry to hear that you are not fully satisfied with this lawn mower. It is important to recognize that the run time depends on the load acting against the unit and fluctuates depending on the height setting, the terrain, grass height, type of grass, whether you are mulching, operator technique, etc. - there are so many factors to consider. The harder the unit must work, the quicker the battery charge will drain. Similar to how the gas in a vehicle will deplete quicker when driving at higher speeds or carrying more weight.
Here are a few tips to extend your run time!
1) When cutting thick grass, reduce walking speed in order to allow for a more effective cut and a proper discharge of the clippings.
2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily.
4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging.
5) Only use the self-propelled feature when needed. Self-propelled mowers do use more battery than standard push mowers as more power is being demanded from the battery to run the blades and the wheels.
We hope these tips will help! Should you have any further questions or warranty needs, please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us on Greenworks Pro toll-free helpline at 1-855-345-3934. We would like the opportunity to speak with you to see if we can find a solution.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Not perfect, but still great
on September 4, 2023
Posted by: petergy
Gender:Male
So this is probably the best battery-powered lawn mower one can buy today: it cuts through thick grass, would strongly recommend the 80V battery for larger yards. However, the unit is pretty heavy for a push mower so if you need to use it on slopes, it may be a challenge. The side piece that directs the mulch comes off very easily, which is also not good.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great Mower
on August 31, 2023
Posted by: LTN65
from Houston, Texas
Gender:Male
I just bought this unit to replace my gas Honda mower. I already like this machine. It works very well for my Bermuda grass on 1/4 acre yard. It has a lot of power to cut my tall grass. The self propel feature works well for me although it has few seconds delay to disengage.
Pros: Convenient, Easy to Use, Quiet, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Like a little bush hog.
on July 30, 2023
Posted by: Stewfish
from Florence, SC
Gender:Male
Powers through everything. Battery life is more than an hour. Quite and easy to use.
Pros: Cost-Saver, Easy to Use, Quiet, Durable, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Really like this mower
on July 29, 2023
Posted by: Tryxtan
from Denver, CO
Gender:Male
I really like not having to worry about getting gasoline for this mower. It's quieter than my old mower, too. I just wish I hadn't lost the mulch plug and the side discharge chute. I think they went bye-bye with the box. I can't find these parts anywhere to replace them, either.
Pros: Convenient, Easy to Use, Quiet, Durable, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Very light-duty grass only
on July 28, 2023
Posted by: turfted
from atlanta, ga
very disappointed with this machine. what I did in 30 minutes with a gas mower takes me 2 days! with this machine, and its still not 100% done. I bought an extra battery and it is still very disappointing how weak the motor is. It shuts down and kills battery at the slightest hiccup
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, July 31, 2023
Hello turfted,
Thank you for your feedback. We are sorry to hear that you are dissatisfied with the run time of this battery when used in this lawn mower.
It is important to adjust your mowing techniques to make the most out of the battery life but it goes without saying that that the harder the unit works, the quicker the battery drains.
Here are a few mowing tips to help achieve the optimal run time.
1) When cutting thick grass, reduce walking speed to allow for a more effective cut and a proper discharge of the clippings.
2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily.
4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging.
We hope these tips will help! If not, we would be happy to investigate to see whether your run time would be considered average; please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us on Greenworks Pro toll-free helpline at 1-855-345-3934. We would like the opportunity to speak with you to see if we can find a solution. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Thank you for your feedback. We are sorry to hear that you are dissatisfied with the run time of this battery when used in this lawn mower.
It is important to adjust your mowing techniques to make the most out of the battery life but it goes without saying that that the harder the unit works, the quicker the battery drains.
Here are a few mowing tips to help achieve the optimal run time.
1) When cutting thick grass, reduce walking speed to allow for a more effective cut and a proper discharge of the clippings.
2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily.
4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging.
We hope these tips will help! If not, we would be happy to investigate to see whether your run time would be considered average; please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us on Greenworks Pro toll-free helpline at 1-855-345-3934. We would like the opportunity to speak with you to see if we can find a solution. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Less than impressed
on July 19, 2023
Posted by: Anonymous
Gender:Female
It always gets clogged!! I have to stop every 5 minutes to unclog it!! It's super annoying!!
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, July 19, 2023
Hello Sue Hughes,
Thank you for taking the time to share your experience with use. Grass build-up or damage to the underside of the deck can cause the grass to catch and clog. The underside of the deck should be smooth so that the grass moves freely around the deck, up the chute, and into the bag. Our ride-on lawn mowers feature a washing port that can be accessed from on top of the deck. Please visit the manual and refer to the instructions for full details.
Should you have any further questions or warranty needs, please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at Greenworks Pro toll-free helpline at 1-855-345-3934. We would like the opportunity to speak with you to see if we can find a solution.
Thank you for taking the time to share your experience with use. Grass build-up or damage to the underside of the deck can cause the grass to catch and clog. The underside of the deck should be smooth so that the grass moves freely around the deck, up the chute, and into the bag. Our ride-on lawn mowers feature a washing port that can be accessed from on top of the deck. Please visit the manual and refer to the instructions for full details.
Should you have any further questions or warranty needs, please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at Greenworks Pro toll-free helpline at 1-855-345-3934. We would like the opportunity to speak with you to see if we can find a solution.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Love the mower
on July 17, 2023
Posted by: Tim1946
from Dexter NY
Gender:Male
Very quiet I've used it every week. It does an excellent job on the lower blade speed. Hills are not a problem. The only thing I would suggest is that it should have some sort of brake as I turned the key off when I was on a slope and the mower took off with no way to stop or steer.
Pros: Convenient, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com