Wow love being able to stop and start it with a push of a button
Written by a customer while visiting greenworkstools.com
Customer Rating
5
From set up to first mow
on June 4, 2022
Posted by: Aschlot
from USA
Gender:Female
I just purchased this mower and am so far delighted. It took me only about 5 minutes to open the box, read the instructions, get the battery charging and assemble the machine. Less than two hours later, I was able to mow my grass. No messing with gas and getting the thing to start. A push of a button and I was off and mowing. Plenty if power. Plenty of battery life to finish. Best of all, the mower is light and easily maneuverable. I have lots of obstacles and am usually wiped out from manhandling a heavy gas mower around stuff. I finished the job and hardly broke a sweat. I am extremely happy at the moment!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Bought new, sent me a return
on June 12, 2022
Posted by: BoughNewGotUsed
from West Branch, MI
Gender:Female
Bought this and a trimmer on memorial day. Trimmer sent right away, mower took them a week to fill. Selling out of stock items as in stock is bad enough, but shipping me a returned unit to fill the supply gap is not acceptable. Package was beat up with a lot of holes, but after multiple journeys to various customers that would be expected. Peeled the top tape back and found box cutter marks in the fold in side flaps from the last customer. Pulled the tape apart to be sure, multiple layers from the obvious repackaging. The zipper bags the batteries come in were ripped open by the previous customer. I can only assume they swapped them for old batteries and returned it. Batteries cost far too much to take a chance, need to return and try to get an actual new unit. Disappointing.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, June 14, 2022
Hello BoughNewGotUsed
Thank you for taking the time to voice your concerns. We appreciate you taking a moment to share your experience. This is certainly concerning, and we would be happy to investigate your options! Please contact Greenworks Pro toll-free helpline at 1-855-345-3934.
Written by a customer while visiting greenworkstools.com
The 21” blade cuts the lawn in fewer passes. One battery holds enough charge to mow my 8000sf property. The turbo function is how the blade should rotate all the time and is on par with a gas mower when activated. Mower is much quieter than my previous electric mower.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
1) Low quality plastics After just two uses - the plastic blade mount came loose and the blade shaved the plastic protrusions holding it in place. I returned my product. 2) the 2.5 Ah batteries are not really great. After 50 minutes of use, these were both completely drained.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, June 28, 2022
Hello Idan Steinberg,
We are sorry to hear about this experience. We strive to provide a quality product and a great customer service encounter. It is unfortunate to hear that we did not get the chance to assist you with this matter and further investigate the issue. In the future or for other readers, if you ever experience an issue or have any concerns when using one of our products, please contact us at your earliest convenience to see how we can help. We can be reached at 1-888-909-6757 (1-888-90WORKS).
Written by a customer while visiting greenworkstools.com