Customer reviews from greenworkstools.com
Greenworks - 24V 10'' Brushless Cordless Chainsaw - Tool Only, Battery and Charger Not Included
Average customer rating
4.5
(181 Reviews)
Rating breakdown 181 reviews
5 Stars
138
4 Stars
24
3 Stars
7
2 Stars
4
1 Star
8
88%of customers recommend this product.
(
138 out of
157)
Customer Reviews for Greenworks - 24V 10'' Brushless Cordless Chainsaw - Tool Only, Battery and Charger Not Included
Customer Rating
5
This is my third tool from Greenworks and they are all execellent
on June 16, 2025
Posted by: Mountain Grandpa
from Lake Arrowhead, Ca
Gender:Male
[This review was collected as part of a promotion.] My third tool from Green works are they are all excellent.
I now have the 8’ 24V Pole saw and Shop Vac plus the 40 V Snow thrower and they are work perfectly with a lot of piswer and long battery life.
I would recommend any of the tool
Great tools great value!.
I now have the 8’ 24V Pole saw and Shop Vac plus the 40 V Snow thrower and they are work perfectly with a lot of piswer and long battery life.
I would recommend any of the tool
Great tools great value!.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great Little Tool
on June 1, 2025
Posted by: Pat79
from Treasure Island Washington
Gender:Female
[This review was collected as part of a promotion.] Lightweight and easy to use for a 79 year old woman.
Cuts easy and accurate. Love it.
Cuts easy and accurate. Love it.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Works but chain keeps coming loose and popping off
on May 26, 2025
Posted by: LakeTiger6
from Missouri
Gender:Male
I've had the saw for a year now. Its plenty capable for my needs cutting small limbs, trees, and some girdle and spray. The biggest issue, the chain jumps off the bar easily. I've been cutting with gas powered saws my whole life so I'm experienced when it comes to saw operation. I would not recommend any back cut with this or it will be jumping off the saw.
Pros: Easy to Use
Response from greenworkstools.comBy Greenworks, May 28, 2025
Hello LakeTiger6.
Thank you for sharing your experience. We are sorry to hear about the challenges you have experienced and that you do not recommend our machine. The chain on a Greenworks chainsaw might come off due to incorrect tension, a worn or damaged chain, a worn sprocket or bar, or the bar becoming misaligned. It seems like you have taken all the right steps. You may want to double check the chain tension; it may be too loose. A chain that is too loose can easily slip off the bar, especially during cutting. New chains stretch and require frequent adjustment, so check and adjust the tension regularly, especially when using a new chain. Please review the video shared for a better demonstration on how to adjust the chain tensioning. You can view the video here (https://www.youtube.com/watch?v=F-KpMFu4IdY). If you have exhausted all troubleshooting steps and the problem persists, contact us through Live Chat on Greenworks Tools website or call 1-888-909-6757 (1-888-90WORKS). So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided.
Thank you for sharing your experience. We are sorry to hear about the challenges you have experienced and that you do not recommend our machine. The chain on a Greenworks chainsaw might come off due to incorrect tension, a worn or damaged chain, a worn sprocket or bar, or the bar becoming misaligned. It seems like you have taken all the right steps. You may want to double check the chain tension; it may be too loose. A chain that is too loose can easily slip off the bar, especially during cutting. New chains stretch and require frequent adjustment, so check and adjust the tension regularly, especially when using a new chain. Please review the video shared for a better demonstration on how to adjust the chain tensioning. You can view the video here (https://www.youtube.com/watch?v=F-KpMFu4IdY). If you have exhausted all troubleshooting steps and the problem persists, contact us through Live Chat on Greenworks Tools website or call 1-888-909-6757 (1-888-90WORKS). So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Amazing!!!
on May 4, 2025
Posted by: Madyk
from North Carolina
Gender:Female
[This review was collected as part of a promotion.] Highly recommended especially for women, such as myself. This took down saplings with ease and is lightweight. Easy to operate.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great little tool!
on April 19, 2025
Posted by: Bonbons
from Kentucky
Gender:Female
[This review was collected as part of a promotion.] This thing is a powerhouse! Using it for everything! Love it!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Chainsaw Amanda's review.
on March 11, 2025
Posted by: Chiansaw Amanda
from Woodbridge VA
Gender:Female
[This review was collected as part of a promotion.] This chainsaw is used at our Church. It has served us well for many years. I recently ordered some replacement parts for the model 20312 DigiPro.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Just right!
on December 22, 2024
Posted by: JanJan
from Illinois
Gender:Female
[This review was collected as part of a promotion.] This pruner is not too big, but not too small, it is just right! I can cut what I can reach in my yard from unwanted buckthorn to branches downed in a storm. It may not be the best use, but I even cut down a pile of old wood scraps and a couple of ancient fence posts left in my crawl by my home's previous owner. Love the carrying case--keeps everything together.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Works great
on November 14, 2024
Posted by: Kim10
from Cohocton,NY
Gender:Female
[This review was collected as part of a promotion.] Just received and charged the battery up and trimmed a bunch of small branches works great
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com