Customer reviews from greenworkstools.com
Greenworks - 24V 10'' Brushless Cordless Chainsaw - Tool Only, Battery and Charger Not Included
Average customer rating
4.5
(181 Reviews)
Rating breakdown 181 reviews
5 Stars
138
4 Stars
24
3 Stars
7
2 Stars
4
1 Star
8
88%of customers recommend this product.
(
138 out of
157)
Customer Reviews for Greenworks - 24V 10'' Brushless Cordless Chainsaw - Tool Only, Battery and Charger Not Included
Posted by: Beverly H
from Corfu NY
Gender:Female
Verified Purchase:Yes
I am a 63 year old widow and I found the Greenworks Chainsaw to be very easy to start and handle. Just charge the battery and push a button..its that easy. And its light weight also so no heavy lifting.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Sue from Pittsburgh
from Pittsburgh, PA
Gender:Female
Verified Purchase:Yes
24V 10" Cordless Chainsaw w/ 2.0 Ah Battery worked great this past weekend!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Disappointed-Chain Doesn’t Stay On
on July 3, 2022
Posted by: AngieArch
from Pittsburgh, PA
Gender:Female
The pole saw is completely useless because the chain does not stay on. Such a waste of money.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, July 4, 2022
Hello AngieArch,
Thank you for your feedback. We are sorry to hear that you have experienced an issue with the chain staying on the bar.
Chainsaw chains can come off due to multiple reasons such as worn-down bars, worn-down sprockets, and wrongly set chain tension. Please check the chain tension and condition of all parts prior to using. If anything is worn or damaged, replace parts before using again.
Replace the bar if:
• the groove is not fit with the height of the drive links (which must never touch the bottom).
• the inside of the guide bar is worn and make the chain lean to one side.
Chain Tension:
Chains should be tensioned before use. Check intermittently throughout each chore to make sure the chain is kept properly tensioned. A correctly tensioned chain should only pull away from the bar enough to fit a dime (10c) between the teeth and the bar.
*Do not tension a chain after you have finished using the tool. The hot metal expands. If the chain is tension when hot, then allow to cool. The contracting metal could potentially damage the chain, the bar and even the unit Wait until the next day for use (or at least until cooled) before tensioning.
Should you have any further questions or warranty needs, please feel speak to Greenworks Customer Care at 1-888-909-6757 (1-888-90WORKS).
Thank you for your feedback. We are sorry to hear that you have experienced an issue with the chain staying on the bar.
Chainsaw chains can come off due to multiple reasons such as worn-down bars, worn-down sprockets, and wrongly set chain tension. Please check the chain tension and condition of all parts prior to using. If anything is worn or damaged, replace parts before using again.
Replace the bar if:
• the groove is not fit with the height of the drive links (which must never touch the bottom).
• the inside of the guide bar is worn and make the chain lean to one side.
Chain Tension:
Chains should be tensioned before use. Check intermittently throughout each chore to make sure the chain is kept properly tensioned. A correctly tensioned chain should only pull away from the bar enough to fit a dime (10c) between the teeth and the bar.
*Do not tension a chain after you have finished using the tool. The hot metal expands. If the chain is tension when hot, then allow to cool. The contracting metal could potentially damage the chain, the bar and even the unit Wait until the next day for use (or at least until cooled) before tensioning.
Should you have any further questions or warranty needs, please feel speak to Greenworks Customer Care at 1-888-909-6757 (1-888-90WORKS).
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Powerful and fast
on July 2, 2022
Posted by: Bluekat75
from Atlanta
Gender:Male
This is a great tool. Powerful and effective. Tightening the chain is easy, but would be nice if it had an auto tensioning system. Fast cutting.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Greenworks CS40B00 chainsaw
on May 20, 2022
Posted by: Anonymous
from Portsmouth OH
Gender:Male
Cheapo plastic toy chainsaw at a premium price. I used it for one day, and I'm returning it. Absolute rubbish!
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, May 20, 2022
Hello,
Thank you for your review. We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve moving forward. We are sorry to hear that the unit has not fully met your expectations. If you wish to address your concerns directly with one of our product specialists, please give us a call at 1-888-909-6757 (1-888-90WORKS).
Thank you for your review. We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve moving forward. We are sorry to hear that the unit has not fully met your expectations. If you wish to address your concerns directly with one of our product specialists, please give us a call at 1-888-909-6757 (1-888-90WORKS).
Written by a customer while visiting greenworkstools.com
Posted by: Trudi
from Minnesota
Gender:Female
Verified Purchase:Yes
This saw is lightweight, easy to use and powerful enough to get through small trees and branches. It is a great saw!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
EXACTLY as expected!
on May 3, 2022
Posted by: abfwg
from Watkins Glen, NY
Gender:Male
I bought this as a lighter duty chainsaw to complement my full time powerhorse. It is lightweight, goes through thicker branches like butter and the power time is quite impressive. To be clear, this is not a primary saw, but it goes days without recharging and helps 2 people take down a large tree much quicker - one works on the main trunk while the other uses this saw to take out branches. If this one fails, I will happily purchase another one!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Cfour
Verified Purchase:Yes
Did what I wanted it to. Good price was able to take down a bunch of trees on one charge. If you are looking for a hobby chainsaw this clicks every box. It was easy to set up and go to work. My 12 was able to use it.
Written by a customer while visiting greenworkstools.com