Customer reviews from greenworkstools.com
Greenworks - 24V 10'' Brushless Cordless Chainsaw - Tool Only, Battery and Charger Not Included
Average customer rating
4.5
(181 Reviews)
Rating breakdown 181 reviews
5 Stars
138
4 Stars
24
3 Stars
7
2 Stars
4
1 Star
8
88%of customers recommend this product.
(
138 out of
157)
Customer Reviews for Greenworks - 24V 10'' Brushless Cordless Chainsaw - Tool Only, Battery and Charger Not Included
Customer Rating
4
Great Product
on June 27, 2024
Posted by: Clownfish
from Indianapolis, IN
Gender:Male
[This review was collected as part of a promotion.] This product exceeded my expectations! Regular pruners are good, but these battery operated pruners are great when you have a good size yard with lots of trees and bushes that need trimming!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Powerful!!
on June 24, 2024
Posted by: ToolAds
from Port Leyden NY
Gender:Male
I purchased this tool a few months ago and it did an excellent job cleaning up our yard after winter. Last night however, we had a horrible rainstorm and a 50+ Ft tree fell across our driveway. We do not own a standard chainsaw so I figured "let's try the 6in Pruner Saw". Figured I'd at least cut some of it up. To my surprise this saw cut up a good 50% of this tree! With a little bit of technique, I was able to cut off sections that were around a foot wide. Yeah, I had to recharge the batteries and the tree had a good amount of rot, but this thing has some serious power!
Pros: Convenient, Cost-Saver, Easy to Use, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Great until it isn't
on June 14, 2024
Posted by: Tyrion
from Minneapolis, MN
Gender:Male
I bought this about 3 years ago and have used it probably 6 times, never super heavy use as I only have 1 battery anyways. After sitting idle for around a year, when I went to use it, it just did not work. No response at all. I fiddled with it for a while and it randomly started to work. 6 days later nothing again no matter how much fiddling. It really doesn't seem like it is built to last. Seems like it should be extremely simple electronics, but something has given up. Fairly disappointing.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, June 17, 2024
Hello Tyrion.
We are sorry to hear that you are experiencing an issue with your tool. Often this indicates that the battery is not secure or that there may be an internal error preventing the unit from starting. When installing the battery please be sure to give it a firm push into place; a loose connection could be the culprit! If you have tried these suggestions and are still experiencing an issue, we urge you to start a Live chat on www.greenworkstools.com or call1-888-909-7657 for further assistance. We ask that you have access to your polesaw, battery, and charger at the beginning of your call and please be prepared to complete troubleshooting with our team.
We are sorry to hear that you are experiencing an issue with your tool. Often this indicates that the battery is not secure or that there may be an internal error preventing the unit from starting. When installing the battery please be sure to give it a firm push into place; a loose connection could be the culprit! If you have tried these suggestions and are still experiencing an issue, we urge you to start a Live chat on www.greenworkstools.com or call1-888-909-7657 for further assistance. We ask that you have access to your polesaw, battery, and charger at the beginning of your call and please be prepared to complete troubleshooting with our team.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
powerful and lightweight
on May 27, 2024
Posted by: jsaml
from Charlotte, NC
Gender:Male
[This review was collected as part of a promotion.] Great addition to my arsenal! It's very powerful, lightweight, easy to carry and use and I like that i can grab this one for small jobs in the yard instead of getting out my larger one
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Old Guy Go
from Palmyra VA
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am a male nearing 60 that recently purchased a new home in Virginia in an area they call the acres. The name kind of says it, I have an acre to clean up and there are lots a trees. The Pruner Saw is just one of the many greenworks tools I have purchased and I follow the daily sales looking for the next one. This one is light and easy to manage and covers a large amount of the trimming I need to do. I would certainly recommend this tool for cleanup of smaller branches and basic pruning.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: DIY new guy
from NY
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Need more power and battery does not last long Ng enough. Otherwise it works fine
Response from greenworkstools.comBy Greenworks, May 13, 2024
Hello DIY new guy,
Thank you for your feedback! One of the many benefits of the Greenworks 24V platform is the interchangeability of the batteries. If additional batteries are purchased in a combo pack (tool + battery) for another Greenworks 24V tool, you will have extra battery that would provide you with the additional run time. Alternatively, additional batteries can be purchased to extend the run time. This unit is compatible with 24V Greenworks batteries (only). The only issues you may experience using a heavier battery is the added weight to the unit which may not be as comfortable to handle as a smaller battery.
If you have any questions about battery compatibility or need to start a warranty claim, please contact us directly through Chatbot on Greenworks Tools website www.greenworkstools.coom that will direct you to a Live agent or call us at 1-888-909-6757 (1-888-90WORKS). We are here to help.
Thank you for your feedback! One of the many benefits of the Greenworks 24V platform is the interchangeability of the batteries. If additional batteries are purchased in a combo pack (tool + battery) for another Greenworks 24V tool, you will have extra battery that would provide you with the additional run time. Alternatively, additional batteries can be purchased to extend the run time. This unit is compatible with 24V Greenworks batteries (only). The only issues you may experience using a heavier battery is the added weight to the unit which may not be as comfortable to handle as a smaller battery.
If you have any questions about battery compatibility or need to start a warranty claim, please contact us directly through Chatbot on Greenworks Tools website www.greenworkstools.coom that will direct you to a Live agent or call us at 1-888-909-6757 (1-888-90WORKS). We are here to help.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Very easy
on May 7, 2024
Posted by: Njb3556
from Bridgewater nj
Gender:Male
[This review was collected as part of a promotion.] I bought this chainsaw. I'm very happy with it. it's very easy to use.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Brian Ge
from Ann Arbor, MI
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Couldn't be happier with this product. Does everything we need it to do, and more!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com