Customer Reviews for Greenworks - 80V 21" Cordless Self-Propelled Mower + 580CFM Blower Combo kit with 4Ah Battery and 4A Rapid Charger - Green
Customer Rating
5
Dream machine
on June 3, 2022
Posted by: Mower Joe
from Vermont
Gender:Male
Purchased this item a month ago. Mowed five times in a month, 3.5 acres. Lots to say here. First, I ordered a self propelled machine and got the push instead. Apparently out of the self propelled model and just sent me this one without asking. Well, despite 3.5 acres of mowing, I’ll take this one (push) as it seems to adjust to height of grass quickly and gives me more battery life time I assume. Second; the battery if used until it runs out is a solid 75 minutes of mowing. There are discrepancies in the ads saying 90 minutes and the manual saying 60 minutes. I’ll take the 75 minutes. It is an 80 volt 6 amp battery and does charge in an hour. So no complaints. Third, make sure to clean the under carriage frequently if grass is tall or moist. It builds up under there with grass gunk, and the motor just needs to be air cleaned after each use. Don’t use water. I find that doing this is not taking more time, rather a savings of time as it cleans faster than my gas mower did with all the particulars I had to check or fill (gas, oil). So I like this feature as well. Lastly, it appears to be durable. Blade is still sharp and doing its job. I’m impressed with that portion as well Overall it’s a smart purchase and trust me, a decision to go green that you won’t feel bad about.
I had my doubts about switching from a gas mower to battery, but I'm so glad I did. This mower was easy to set up and go. It has a lasting battery and powerful enough to cut some pretty thick/tall grass. Not to mention I don't need to worry about gas cans, oil changes, spark plugs or air filters. Very little maintenance for a quality machine. Highly recommend.
I bought this around last year Christmas Holiday (2021) from Costco and started to use it this March (2022). This week (May 23) was trying to use it and it stopped working. The problem is after starting the Mower for 3~5 second then the motor stopped working(like the power was cut off). Try to restart, then it gave the beep sound just like when there is too many grass clippings attach to the deck or blade. However, the Mower did not have grass clippings attached to deck or blade. Called the HelpLine: 1-(888)-909-6757. Wait for 1 hour still no representative is available.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, May 27, 2022
Hello TingF,
We are sorry that you are having an issue with one of our products! With the spring season here, so is our busiest time of year which unfortunately means increased wait times. We are happy to see that you have spoken with one of our customer service team members and this issue has been resolved.
It lives up to the company’s claims. Strong enough for the irregular terrain of my 3/4 of an acre lot adorned with a half doze oak tree and a few maples. Does a good job of mulching good accumulations of leaves. The battery lasted long enough to complete the biggest area in front which is all I needed, the recharge seemed faster than an hour. Met my needs and expectations. Thank you
This is my 2nd mower as there was an issue w/ the motor before the warranty expired and Greenworks stood behind their product and replaced it. I’ve removed and sharped the mulch blade a couple of times and it works great; no bag, no oil or gas, now exhaust.
Love this mower. Only gave it a 4-star as I could not register it online because you want a jpeg .of my receipt. I bought online from your company and gave serial number and model number, but would not register because I lacked the receipt!! Good grief I even have the order number!!