Customer reviews from greenworkstools.com
Greenworks - 80V 21" Cordless Self-Propelled Mower + 580CFM Blower Combo kit with 4Ah Battery and 4A Rapid Charger - Green
Average customer rating
4.5
(623 Reviews)
Rating breakdown 623 reviews
5 Stars
456
4 Stars
110
3 Stars
18
2 Stars
12
1 Star
27
93%of customers recommend this product.
(
474 out of
509)
Customer Reviews for Greenworks - 80V 21" Cordless Self-Propelled Mower + 580CFM Blower Combo kit with 4Ah Battery and 4A Rapid Charger - Green
Customer Rating
4
Missing one of the upper handle knob/bolts
on February 13, 2023
Posted by: Wikk
from Colorado
Gender:Female
Missing one of the upper handle knob/bolts. How do I get a replacement?
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Customer Care, February 14, 2023
Hello Wikk,
Thank you for leaving a review. We understand how frustrating it can be to not have all the parts to get your machine running. We would be happy to assist in sending you a knob/bolt for your new lawn mower. Please reach out to Customer Care experience team at 1-855-345-3934.
Thank you for leaving a review. We understand how frustrating it can be to not have all the parts to get your machine running. We would be happy to assist in sending you a knob/bolt for your new lawn mower. Please reach out to Customer Care experience team at 1-855-345-3934.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Broke within 6 months
on November 24, 2022
Posted by: Paddy Murphie
from Illinois
Gender:Male
My father purchased this for me when I purchased my first home, and it was working great, until, during my last mow of the season, it would not turn on anymore. I did the troubleshooting so I assume it is an issue with the start handle, but I have been unable to reach their customer service team.
Pros: Quiet
Response from greenworkstools.comBy Greenworks, Customer Care, November 25, 2022
Hello Paddy Murphie,
We apologize for the existing wait times. Our team is working diligently to be in contact with each waiting customer as quickly as we can while giving each person the attention they deserve. Unfortunately, we understand this is not ideal, but we want to be clear that this is not a normal experience for Greenworks.
We would be interested in gathering more details regarding this experience so that we can appropriately address your concern. Please contact us once more at Greenworks Pro toll-free helpline at 1-855-345-3934. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information, and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to making it right.
We apologize for the existing wait times. Our team is working diligently to be in contact with each waiting customer as quickly as we can while giving each person the attention they deserve. Unfortunately, we understand this is not ideal, but we want to be clear that this is not a normal experience for Greenworks.
We would be interested in gathering more details regarding this experience so that we can appropriately address your concern. Please contact us once more at Greenworks Pro toll-free helpline at 1-855-345-3934. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information, and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to making it right.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great product! Trimmer is next
on November 18, 2022
Posted by: 80VRox
from Pa
I have a small level backyard lawn (~40'x60') plus a super small front lawn. I get 2 weeks of double cutting out of a charge. So nice to have a lightweight unit I can literally fold and hang on the wall.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Suburban widow
from Lombard, IL
Gender:Female
Verified Purchase:Yes
I bought this after my lawn guy quit and I couldn’t find a comparable replacement. I wanted a mower that was easy to use, low maintenance, and durable. So fat this meets my needs and I’m a widow in her 60s.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: CeCeCe
from MD
Gender:Female
Verified Purchase:Yes
Gets the job done. The white grass catcher may not have been the best color idea considering it’s going over the lawn frequently. I’ll need to replace soon because it’s dirty—more brown than white.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Donna Monarch
Verified Purchase:Yes
For a single mom of a sprcial needs child who works full time this is a magic lawn mower. After spending 3 years in the hospital with her small son's cancer, the oppurtunity to buy a farm was irresistable. Following my heart, I bought 5 acres without ownin any tools. I am atually using this mower and my other Greenworks tools to tame a rough, country, 5 acre lawn. This machine comes through every time. Did I mention I weigh less than 100 pounds. I could never start the pull string mowers. Using battery power instead of gas is better for my little boy and me. Thank you Greenworks.
Written by a customer while visiting greenworkstools.com
Posted by: Lee L
from Georgia
Gender:Male
Verified Purchase:Yes
So far mower works great light weight. battery life better than expected
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: RonKathy
Verified Purchase:Yes
I have the 80V lawnmower, so far so good, it is doing a nice job
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com