I do like the light weight, and quite functioning. However, I have tried multiple times/setting to get it to mulch and not leave a mess behind (clumps of non-mulched and missed blades of grass) on my healthy yard, even when barely taking anything off the top. I have reached out to Support and they sent me the "best" blade they have (which looked just like the one it came with), this was of no benefit. I pulled out my ~20+yr old gas mower and it still does a much better job of cutting and mulching than this mower (leaves little to no visible remnants). Maybe it would work better on a yard not as healthy and thick as my small yard. I would recommend looking elsewhere for a battery powered mower.
Pros: Convenient, Easy to Use, Quiet, Environmentally Safe
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, May 21, 2026
Hello RGCvik. We are sorry to hear the mulching performance has not met your expectations, especially since you have already taken the time to try different settings and even worked with support on a blade replacement. While it is good to hear you are enjoying the lighter weight and quiet operation, clumping and visible clippings can occur when grass conditions are too heavy, damp, or when too much is cut in a single pass, even on healthy lawns. For best mulching results, we recommend mowing more frequently and ensuring no more than one-third of the grass height is removed per cut, as well as confirming the mower is set to the correct mulching configuration with a clean, properly installed blade. Cutting at a slightly higher deck setting and reducing ground speed can also help improve airflow and clipping circulation under the deck. That said, we understand your comparison to a gas mower and appreciate your candid feedback. If you would like additional support or a technical review of your unit’s performance, the Greenworks Tools customer success team is available to help further. They can be reached either using the online chat function, on Greenworks Tools page, or by calling 1-888-909-6757.
I bought this mower about two years ago. Since then, the power module and main motor have been replaced (outside of the warranty - it simply became too difficult and time consuming to process the claim). Today, the self-propelled drive motor failed leaving me to push the mower now. Greenworks does not provide a comprehensive parts diagram and list for this mower so you have to call the call center for more information. Replacement parts are limited or unavailable for this mower.
Response from greenworkstools.comBy Greenworks, May 14, 2026
Hello KD985. We are sorry to hear about your experience and understand how frustrating it can be when the self-propelled function is no longer operating as expected. Based on what you described, there are a few areas that may be helpful to check. Ensuring the drive control cable is properly connected and has not become loose or stretched over time can help, as this directly affects engagement of the self-propel system. It may also be worth inspecting the rear wheels and drive gears for any debris buildup or obstruction, as well as confirming that the height adjustment is even on both sides, since uneven settings can impact traction and drive performance. Additionally, checking that the battery is fully charged and properly seated can help rule out power-related inconsistencies. We understand your concerns regarding parts availability and documentation, and your feedback is important as it helps identify opportunities for improvement. If the issue is not resolved after these checks, we recommend contacting our support team directly so they can further assist with troubleshooting and review available service options with you. They can be reached either using the online chat function, on Greenworks Tools page, or by calling 1-888-909-6757.
[This review was collected as part of a promotion.] Easy to assemble, start up and use. I haven't had it long, so I can't speak to longevity yet, but so far so good.
[This review was collected as part of a promotion.] Easy to assemble. Slightly heavy for woman to use. Handle is easy to set to suitable height. However, looks like the handle is too long for me and unable to be adjusted: the distance between the deck/front wheels and the drive lever is way too far. It's hard for me to see up to the front when mowing. (My previous gas mower has shorter distance and so, easier for me to see obstacles in front to avoid.
[This review was collected as part of a promotion.] I was skeptical of purchasing a battery powered mower. However, it has proven to be everything I hoped for and more. The battery has more than enough capacity to complete mowing my entire lawn. I'm pleasantly surprised at how quickly the battery will recharge. I have St. Augustine grass which can grow quickly and very thick. The mower automatically jumps to turbo for the heaviest sections. The mower is much lighter than a comparable gas mower so it mows with less effort. However, the self-propulsion is there for the hardest tasks. I use the rear bagger since St. Augustine grass is so thick and does a great job. Highly recommended