Customer reviews from greenworkstools.com
Greenworks - 80V 21" Cordless Self-Propelled Mower + 580CFM Blower Combo kit with 4Ah Battery and 4A Rapid Charger - Green
Average customer rating
4.6
(560 Reviews)
Rating breakdown 560 reviews
5 Stars
418
4 Stars
97
3 Stars
14
2 Stars
9
1 Star
22
94%of customers recommend this product.
(
437 out of
464)
Customer Reviews for Greenworks - 80V 21" Cordless Self-Propelled Mower + 580CFM Blower Combo kit with 4Ah Battery and 4A Rapid Charger - Green
Customer Rating
1
on May 24, 2024
Posted by: Archie 1776
Gender:Male
I hate this mower when I try to go backward the wheels lock up. I have tried stopping the mower and pushing it forward, but the wheels still lock up. This has to be the stupidest thing Greenworks has done.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, May 27, 2024
Hello Archie 1776,
Thank you for your review. The self-propelled drive system with rear-wheel-drive and variable speed control on this unit has been designed for maximum traction, maneuverability, and control. Self-propelled mowers move under their own power, utilizing a dedicated propulsion motor or a geared transmission running of the main (blade) motor. This reduces the strain of pushing a heavy lawn mower, meaning bigger areas of lawn can be mowed more frequently as the operators are less fatigued. The wheels temporarily lock when the self-propel feature is not engaged for safety precautions, however with a slight push ahead the mower should engage the self-propelled feature right away and get you right back to mowing as desired. We are sorry to hear that your purchase fell below expectations, if you ever have any questions or warranty needs, please do not hesitate to reach out to Greenworks directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at Greenworks Pro toll-free helpline at 1-855-345-3934.
Thank you for your review. The self-propelled drive system with rear-wheel-drive and variable speed control on this unit has been designed for maximum traction, maneuverability, and control. Self-propelled mowers move under their own power, utilizing a dedicated propulsion motor or a geared transmission running of the main (blade) motor. This reduces the strain of pushing a heavy lawn mower, meaning bigger areas of lawn can be mowed more frequently as the operators are less fatigued. The wheels temporarily lock when the self-propel feature is not engaged for safety precautions, however with a slight push ahead the mower should engage the self-propelled feature right away and get you right back to mowing as desired. We are sorry to hear that your purchase fell below expectations, if you ever have any questions or warranty needs, please do not hesitate to reach out to Greenworks directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at Greenworks Pro toll-free helpline at 1-855-345-3934.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great Mower
on August 31, 2023
Posted by: LTN65
from Houston, Texas
Gender:Male
I just bought this unit to replace my gas Honda mower. I already like this machine. It works very well for my Bermuda grass on 1/4 acre yard. It has a lot of power to cut my tall grass. The self propel feature works well for me although it has few seconds delay to disengage.
Pros: Convenient, Easy to Use, Quiet, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Makes me want to get out and mow!
on January 24, 2021
Posted by: Green Dan
from Boston, MA
I have owned this machine for 3.5 years, and I love it. I use it to mow my 1 acre property and without any attachments, I get beautiful lines in the lawn. I also use it to collect and mulch leaves in the fall, and it works great! People can't believe with the speed of the blades that on pavement, it collects every small piece of debris. All without having to store, pour and smell gasoline! Oh, yeah, and its easy to store, stands up on end making it very compact, leaving lots of room for my other greenworks tools!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Like a little bush hog.
on July 30, 2023
Posted by: Stewfish
from Florence, SC
Gender:Male
Powers through everything. Battery life is more than an hour. Quite and easy to use.
Pros: Cost-Saver, Easy to Use, Quiet, Durable, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Bad assembly. Useless Manual
on August 12, 2024
Posted by: fuzzzz
from new york
Gender:Male
[This review was collected as part of a promotion.] Handle would not assemble because of extraneous part.
NO USER MANUAL AVAILABLE ONLINE. But they do include a TINY paper booklet that requires an extra strong magnifying glass to almost read. WHY when you charge this much money can't you provide a manual that can be read? Or at least have one online?
NO USER MANUAL AVAILABLE ONLINE. But they do include a TINY paper booklet that requires an extra strong magnifying glass to almost read. WHY when you charge this much money can't you provide a manual that can be read? Or at least have one online?
Pros: Quiet
Response from greenworkstools.comBy Greenworks, August 13, 2024
Hello fuzzzz.
Thank you for taking the time to reach out to us. We see that that link to our manual is broken and it has since been corrected. We apologize for any inconvenience this may have cause.
Here is the manual link
https://www.greenworkstools.com/cdn/shop/files/P0800248-01_2515902AZ_GWK-pro_80V_SP_Mower_Operator_Manual_Drawing_Saddle_Stitch__with_manual_5d8ce717-ac07-4139-9094-89fde0207300.pdf?v=6814124445172158052
Should you have any further questions or warranty needs, contact us through Live Chat on www.greenworkstools.com or call Greenworks Pro toll-free helpline 1-855-345-3934.
Thank you for taking the time to reach out to us. We see that that link to our manual is broken and it has since been corrected. We apologize for any inconvenience this may have cause.
Here is the manual link
https://www.greenworkstools.com/cdn/shop/files/P0800248-01_2515902AZ_GWK-pro_80V_SP_Mower_Operator_Manual_Drawing_Saddle_Stitch__with_manual_5d8ce717-ac07-4139-9094-89fde0207300.pdf?v=6814124445172158052
Should you have any further questions or warranty needs, contact us through Live Chat on www.greenworkstools.com or call Greenworks Pro toll-free helpline 1-855-345-3934.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Not perfect, but still great
on September 4, 2023
Posted by: petergy
Gender:Male
So this is probably the best battery-powered lawn mower one can buy today: it cuts through thick grass, would strongly recommend the 80V battery for larger yards. However, the unit is pretty heavy for a push mower so if you need to use it on slopes, it may be a challenge. The side piece that directs the mulch comes off very easily, which is also not good.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: John on 2 acres
Verified Purchase:Yes
I thought it would use the same 80V battery as the chainsaw, edger, blower, weed eater and more but the battery for those items does not fit in this mower. I'm still having difficulty contacting support to deal with this and another issue with a bolt missing from the handle.
Response from greenworkstools.comBy Greeworks , Greenworks Customer Care , May 11, 2021
Hello John,
Thank you for taking the time to share your experience. - We are sorry to hear about this issue. Normally, our 80V battery models are compatible with our 80V tools, so it is impossible that they do not work together, unless the battery is physically unable to insert and connect due to a defect. Our team would be happy to look into your potential warranty options. Please consider contacting us a call at 1-888-909-6757 or by sending an email to info@greenworkstools.com for further assistance. All we ask that you please have access to the charger, battery and tool for troubleshooting purposes.
We look forward to speaking to you.
Thank you for taking the time to share your experience. - We are sorry to hear about this issue. Normally, our 80V battery models are compatible with our 80V tools, so it is impossible that they do not work together, unless the battery is physically unable to insert and connect due to a defect. Our team would be happy to look into your potential warranty options. Please consider contacting us a call at 1-888-909-6757 or by sending an email to info@greenworkstools.com for further assistance. All we ask that you please have access to the charger, battery and tool for troubleshooting purposes.
We look forward to speaking to you.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Very reliable
on November 2, 2021
Posted by: Ssgzamarron
from Houston, TX
Gender:Male
I was skeptical of using electrical lawn lowers but after seeing many reviews I decided on this one and it had never disappointed. Makes lawn work more fun than a chore. I live in Texas Humidity, but I hardly sweat using this thing!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com