Customer reviews from greenworkstools.com
Greenworks - 80V 21" Cordless Self-Propelled Mower + 580CFM Blower Combo kit with 4Ah Battery and 4A Rapid Charger - Green
Average customer rating
4.6
(560 Reviews)
Rating breakdown 560 reviews
5 Stars
418
4 Stars
97
3 Stars
14
2 Stars
9
1 Star
22
94%of customers recommend this product.
(
437 out of
464)
Customer Reviews for Greenworks - 80V 21" Cordless Self-Propelled Mower + 580CFM Blower Combo kit with 4Ah Battery and 4A Rapid Charger - Green
Customer Rating
5
Outstanding Mower
on June 13, 2026
Posted by: Sdpods116
Gender:Male
Outstanding lawnmower cuts with razor sharp blade. Plant of run time. No need for self propelled very light weight.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
Written by a customer while visiting greenworkstools.com
Customer Rating
4
New Quiet Green Tool
on June 20, 2026
Posted by: Big Green
from Aurora, Illinois
Gender:Male
Bought it last month and so far happy with it. It is quiet, rans well, cuts well, efficient, and runtime is okay. A little concerned about how long the battery last.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
Response from greenworkstools.comBy Greenworks, June 24, 2026
Hello Big Green.
Thank you for your feedback. We are glad to hear you are enjoying the performance, cut quality, and quieter operation of the 80V 21" Self-Propelled Lawn Mower (LM2138S). We understand your concern about long-term battery performance, as runtime and battery lifespan are important factors for overall satisfaction. Battery longevity can vary depending on usage conditions such as grass thickness, cutting height, and terrain, but maintaining best practices, like avoiding full depletion, storing the battery in a cool, dry place, and charging it after each use, can help extend its overall life. For optimal runtime, mowing regularly and not removing more than one-third of the grass blade at a time can also reduce strain on the battery. You may also find it helpful to review official Greenworks instructional videos on the Greenworks Tools YouTube channel for battery care and mower operation tips, including this video on tips for storing your Greenworks battery (https://www.youtube.com/shorts/q-ITYPs3yBo?feature=share). If you notice any significant decline in performance over time, we recommend reaching out to Greenworks success team so they can review your battery and provide assistance if needed. They can be reached either using the online chat function, on Greenworks Tools page, or by calling 1-888-909-6757.
Thank you for your feedback. We are glad to hear you are enjoying the performance, cut quality, and quieter operation of the 80V 21" Self-Propelled Lawn Mower (LM2138S). We understand your concern about long-term battery performance, as runtime and battery lifespan are important factors for overall satisfaction. Battery longevity can vary depending on usage conditions such as grass thickness, cutting height, and terrain, but maintaining best practices, like avoiding full depletion, storing the battery in a cool, dry place, and charging it after each use, can help extend its overall life. For optimal runtime, mowing regularly and not removing more than one-third of the grass blade at a time can also reduce strain on the battery. You may also find it helpful to review official Greenworks instructional videos on the Greenworks Tools YouTube channel for battery care and mower operation tips, including this video on tips for storing your Greenworks battery (https://www.youtube.com/shorts/q-ITYPs3yBo?feature=share). If you notice any significant decline in performance over time, we recommend reaching out to Greenworks success team so they can review your battery and provide assistance if needed. They can be reached either using the online chat function, on Greenworks Tools page, or by calling 1-888-909-6757.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Looking good
on July 2, 2026
Posted by: Skymark
from Sewickley PA
Gender:Female
Purchased in April 2026 and so far has been excellent doing the areas around my house. I am a 74 yo female and own a bit under 3 acres so this is augmenting my rider mower.
Definitely was easy to put together once delivered and have found it easy to handle even on the slight slopes and around my trees.
Battery life is decent .. though will probable purchase a second since i do need to recharge .... which is done in less than 45 min. to finish up.
Stores easily once folded ..... I don't uses the bag so use the side discharge for mulching ....I am consistent in cleaning the under carriage after each use ....
Will see the durability and longevity
Definitely was easy to put together once delivered and have found it easy to handle even on the slight slopes and around my trees.
Battery life is decent .. though will probable purchase a second since i do need to recharge .... which is done in less than 45 min. to finish up.
Stores easily once folded ..... I don't uses the bag so use the side discharge for mulching ....I am consistent in cleaning the under carriage after each use ....
Will see the durability and longevity
Pros: Convenient, Easy to Use, Quiet
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Who needs Gas? NOT ME !!!
on October 23, 2021
Posted by: Tiki
from Gilbert, AZ
Gender:Male
I purchased the lawn mower after owning the a previous model. I was going to just get the previous model again. However, I saw this had the dual batter option, and that is what sold me. I live on over 1.5 acres so we have some land. Unfortunately, we had a lot of rain when our old mower stopped working. So when we got this we put it right to use. In a few lower areas of grass I got over 90 minutes run time on the 2 batteries. As impressed with the first one we had I was that impressed all over.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: LenS
from Colorado
Verified Purchase:Yes
We live in the mountains with a hillside in our backyard. Our first mower did a fine job on flat terrain, but I had to push it up the hill. We searched for a high quality, self-propelled mower and decided on Greenworks 80-volt. It has all the features we were looking for. Now it mows the hillside with ease, as I am able to hold the controls with one hand and walk comfortably along behind. It is now a "piece of cake" to mow! No sweat, literally.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Broke within 6 months
on November 24, 2022
Posted by: Paddy Murphie
from Illinois
Gender:Male
My father purchased this for me when I purchased my first home, and it was working great, until, during my last mow of the season, it would not turn on anymore. I did the troubleshooting so I assume it is an issue with the start handle, but I have been unable to reach their customer service team.
Pros: Quiet
Response from greenworkstools.comBy Greenworks, Customer Care, November 25, 2022
Hello Paddy Murphie,
We apologize for the existing wait times. Our team is working diligently to be in contact with each waiting customer as quickly as we can while giving each person the attention they deserve. Unfortunately, we understand this is not ideal, but we want to be clear that this is not a normal experience for Greenworks.
We would be interested in gathering more details regarding this experience so that we can appropriately address your concern. Please contact us once more at Greenworks Pro toll-free helpline at 1-855-345-3934. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information, and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to making it right.
We apologize for the existing wait times. Our team is working diligently to be in contact with each waiting customer as quickly as we can while giving each person the attention they deserve. Unfortunately, we understand this is not ideal, but we want to be clear that this is not a normal experience for Greenworks.
We would be interested in gathering more details regarding this experience so that we can appropriately address your concern. Please contact us once more at Greenworks Pro toll-free helpline at 1-855-345-3934. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information, and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to making it right.
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Easy To Use
on July 3, 2023
Posted by: # A Cut Below
from Florida
I bought this unit back in February and have used it for about 25 cuts so far. The set up was easy and the mower runs great. The battery charges quickly. The issue is with how clean, or not clean, the unit cuts. Not sure if it is the design of the deck, the blade or just not enough oomph but it leaves way too many blades uncut even when cutting at a snails pace and with a significant overlap. I thought that the 80 Volt would be powerful enough to lift all the grass for a nice clean cut but it does not.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, July 5, 2023
Hello # A Cut Below,
Thank you for sharing your feedback! When the lawn is being cut uneven, this can indicate a few different things. The first being that the lawn itself is rough or uneven. However, if this is not the case then it is possible that the grass is too tall, or the cutting height is set too low for the type of grass. Try raising the cutting height and reduce walking speed in order to allow for a more effective cut and a proper discharge of the clippings. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months. If you have tried these suggestions, try having a look underneath of the mower deck and ensure that there has been no damage to the motor shaft, fan, blade, blade washer/insulator or the bolt. If any of these parts have been damaged or thrown off balance this will result in an even cut and likely, a noticeable vibration while in use.
Should you have any further questions or warranty needs, please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at Greenworks Pro toll-free helpline at 1-855-345-3934.
Thank you for sharing your feedback! When the lawn is being cut uneven, this can indicate a few different things. The first being that the lawn itself is rough or uneven. However, if this is not the case then it is possible that the grass is too tall, or the cutting height is set too low for the type of grass. Try raising the cutting height and reduce walking speed in order to allow for a more effective cut and a proper discharge of the clippings. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months. If you have tried these suggestions, try having a look underneath of the mower deck and ensure that there has been no damage to the motor shaft, fan, blade, blade washer/insulator or the bolt. If any of these parts have been damaged or thrown off balance this will result in an even cut and likely, a noticeable vibration while in use.
Should you have any further questions or warranty needs, please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at Greenworks Pro toll-free helpline at 1-855-345-3934.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great Mower with power..
on April 19, 2026
Posted by: Rock117
from New York
Gender:Male
[This review was collected as part of a promotion.] I had my doubts about this battery powered mower, but I’m pleasantly surprised that it could handle a big backyard and do the job right. it’s just as powerful as using a gas mower minus the mess easy to put away and take out. very convenient
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com