Customer reviews from greenworkstools.com
Greenworks - 80V 21" Cordless Self-Propelled Mower + 580CFM Blower Combo kit with 4Ah Battery and 4A Rapid Charger - Green
Average customer rating
4.6
(560 Reviews)
Rating breakdown 560 reviews
5 Stars
418
4 Stars
97
3 Stars
14
2 Stars
9
1 Star
22
94%of customers recommend this product.
(
437 out of
464)
Customer Reviews for Greenworks - 80V 21" Cordless Self-Propelled Mower + 580CFM Blower Combo kit with 4Ah Battery and 4A Rapid Charger - Green
Customer Rating
5
Clever and Easy to Use
on March 25, 2025
Posted by: Rinkerman89
from Indianapolis, IN
Gender:Male
[This review was collected as part of a promotion.] I love this mower and I'm glad I got the 8.0Ah battery. The mower is super easy to assemble and operate. I bought this for my wife so it would be easier to handle and operate than the gas powered mower we had previously.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Simple to use, Excellent cuts at all settings
on April 22, 2025
Posted by: Rstigall
from GA
Gender:Male
[This review was collected as part of a promotion.] I've used it three times over the last three weeks and I am very satisfied with how easy it is to use over my gas powered model. Cuts my mowing time down to 20% being able to adjust the speed.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
GREAT PRODUCT
on April 30, 2025
Posted by: SEYBOLD
from TEXAS
Gender:Male
[This review was collected as part of a promotion.] I BOUGT THIS ONE BECAUSE I GAVE MY DAUGHER THE GREEN WORKS 20" WALK BEHIND THAT I BOUGHT ABOUT 5 YEARS AGO. SHE HAS HAD IT OVER A YEAR AND IS STILL WORKING LIKE NEW. SO I THOUGHT THIS TIME I WOULD BUY A SELF-PROPELLED TO MAKE IT EASY ON MY SELF.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Beautiful machine, quality built.
on May 3, 2025
Posted by: CaliforniaNeil
from Richmond, Kentucky
Gender:Male
[This review was collected as part of a promotion.] Just received, but it’s raining I’m actually looking forward to mowing the grass with this new machine. Love all the easy features and LED headlights are bright!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
So far so good
on May 5, 2025
Posted by: Art59
from Livonia, Mi
Gender:Male
[This review was collected as part of a promotion.] Unpacked everything was there and to my surprise all put together. 1 time using small area looks great, I think I made a good buy!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
After one mow
on May 8, 2025
Posted by: Richard291947
from Connecticut
Gender:Male
[This review was collected as part of a promotion.] Much lighter than gas mower
Too early to tell about time
Clippings bag much smaller than I am used to. Will require more frequent emptying in leaf season.
No problems with power so far.
Lights are a small waste of energy.
Too early to tell about time
Clippings bag much smaller than I am used to. Will require more frequent emptying in leaf season.
No problems with power so far.
Lights are a small waste of energy.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
on May 8, 2025
Posted by: Billg11
from Detroit
Gender:Male
Literally took it out of the box and the charger already has a the blinking red light. Crazy that your product is all about the batteries and then the most crucial part of the whole product doesn’t work. Insanity.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, May 9, 2025
Hello Billg11.
Thank you for your review. We are sorry to hear about your experience.
The battery is not shipped fully charged. It is recommended to fully charge before first use to ensure that maximum run time can be achieved. This lithium-ion battery will not develop a memory and may be charged at any time. To charge the battery, plug the charger into an AC power outlet. Insert the battery into the charger. A flashing red light on a charger when you first take it out of the box typically indicates a problem with the battery or charger itself. It could mean the battery is critically low, potentially dead, or that the charger is not functioning correctly.
We recommend trying the following troubleshooting tip.
When the battery is inserted into the charger and the status LED blinks red, remove the battery from the charger for 1 minute, then reinsert. If the status LED blinks green, then the battery is properly charging. If the status LED is still blinking red, remove the battery and unplug the charger for 1 minute. After 1 minute, plug in the charger and reinsert the battery. If the status LED blinks green, then the battery is properly charging. If the status LED is still blinking red, then this likely indicates an issue with the battery or charger and will be taken care of by our team. We recommend contacting our customer support team for assistance with properly submitting a warranty claim. They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat with an Expert” in the bottom corner of your screen, Chat with a Live Agent I Monday - Friday: 9:30am – 5pm EST or by calling 1-888-909-6757 between 9AM and 7PM EST, M-F. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure a quick resolution is provided. *Hours are subject to change.
Thank you for your review. We are sorry to hear about your experience.
The battery is not shipped fully charged. It is recommended to fully charge before first use to ensure that maximum run time can be achieved. This lithium-ion battery will not develop a memory and may be charged at any time. To charge the battery, plug the charger into an AC power outlet. Insert the battery into the charger. A flashing red light on a charger when you first take it out of the box typically indicates a problem with the battery or charger itself. It could mean the battery is critically low, potentially dead, or that the charger is not functioning correctly.
We recommend trying the following troubleshooting tip.
When the battery is inserted into the charger and the status LED blinks red, remove the battery from the charger for 1 minute, then reinsert. If the status LED blinks green, then the battery is properly charging. If the status LED is still blinking red, remove the battery and unplug the charger for 1 minute. After 1 minute, plug in the charger and reinsert the battery. If the status LED blinks green, then the battery is properly charging. If the status LED is still blinking red, then this likely indicates an issue with the battery or charger and will be taken care of by our team. We recommend contacting our customer support team for assistance with properly submitting a warranty claim. They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat with an Expert” in the bottom corner of your screen, Chat with a Live Agent I Monday - Friday: 9:30am – 5pm EST or by calling 1-888-909-6757 between 9AM and 7PM EST, M-F. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure a quick resolution is provided. *Hours are subject to change.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
New user/owner love it with a few reservations.
on May 27, 2025
Posted by: Kokopelli
from Frisco, TX
Gender:Male
[This review was collected as part of a promotion.] Purchased 5/7/25. This mower replaced a 48 YO Honda self propelled mower. I like the light weight of the mower and ease of use. My only reservations with it is that after a short period of time (15-20 Min.) of mowing low grass it suddenly stops;. According to the "Trouble Shoot" information the problem is engine overheating. it starts again after a brief time but I don't like this feature. This condition occurs probably 6-8 times and the yard is small. (4200 s.f.
Written by a customer while visiting greenworkstools.com