Customer Reviews for Greenworks - 80V 21" Cordless Self-Propelled Mower + 580CFM Blower Combo kit with 4Ah Battery and 4A Rapid Charger - Green
Customer Rating
2
Not for St. Augustine grass
on August 4, 2026
Posted by: George Scott
Gender:Male
I like having an electric mower no gas problems, oil changes,or air filter cleaning. But it really doesn’t do a good job on St. Augustine grass. I have to go over it multiple times to get it to look even. In the Florida heat it really sucks having to cut your grass twice to get it looking decent. I thought about an uplifting blade but from the reviews it really doesn’t look like it lifts St. Augustine at all. I see you guys come on and leave a comment after any negative reviews. And try to downplay the problem but I paid a lot of money for this mower and it’s really not the mower for Florida.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, August 5, 2026
Hello George Scott, Thank you for sharing your feedback. We understand your frustration. Mowing the grass in the Florida heat is tough enough without having to make multiple passes over thick, coarse turf like St. Augustine grass. We hear you, and we appreciate both your support for electric mowers and your honest take on performance. St. Augustine grass is notoriously dense and broad-leafed, which can present a unique challenge for lawn mower suction and cut quality. If you are open to giving it another shot, here are a few troubleshooting tips that can help improve performance and cut quality: 1. Stagger your cutting height: Avoid cutting off more than 1/3 of the grass blade at a time. For St. Augustine, keeping the deck set higher (typically 3" to 4") reduces the load on the motor and helps maintain optimal blade speed/lift. 2. Inspect blade sharpness and rotation: Ensure the mower blade is sharp and installed in the correct orientation. A dull blade or incorrect blade position significantly degrades cut quality on thick turf. 3. Mow when completely dry: St. Augustine holds a lot of moisture. Mowing late in the afternoon when the lawn is fully dry prevents clumping and improves air suction under the deck. 4. Keep the under-deck clean: Grass buildup under the deck chokes airflow, which is critical for pulling grass blades upright before cutting. For visual guides on blade maintenance, deck cleaning, and optimizing your mower's cut quality, feel free to check out our tutorials on the Greenworks YouTube Channel. We want to make sure you get the performance you paid for. If these tips do not resolve the issue, please reach out directly to our Customer Success Team at 1-888-909-6757 or via our website support portal so we can review your specific model, explore alternative blade options, or discuss further solutions.
Greenwork is awesome. The first time I switch from gas to battery. It save me a lot of time and labor. Battery super strong . I also own weed Easter and blow too. I really like it. Ready to purchase another one for different house.
Just brought this and its one of the best purchases I made in a long time. It is easy to use. Very powerful and cuts very clean. Ergonomics and move ability are fantastic. Highly recommend.
The two batteries that came with that lawn mower were great if they both worked. One of the batteries was dead, refused to charge. The website allows you to submit but I could never get it to work and gave up. Because I invested in this, I ended up buying another battery. Disappointed for sure.
Response from greenworkstools.comBy Greenworks, July 17, 2026
Hello Bearly. Thank you for your feedback. We are sorry to hear that one of the batteries included with your renewed mower would not charge and that you experienced difficulty submitting your request. We understand how frustrating that can be, especially after making an additional investment. For renewed/refurbished units, batteries are covered under their original 90-day warranty period, and support requests are handled in accordance with that policy. For more information, please review our Battery Replacement Disclaimer here(https://www.greenworkstools.com/pages/battery-replacement-disclaimer). We would still like the opportunity to assist and see if there are any available options or troubleshooting steps we can provide, please consider reaching out to our success team directly so we can help review your situation further. They can be reached either using the online chat function, on Greenworks Tools website, or by calling 1-888-909-6757.
Purchased: March 12, 2026 - 80v mower, trimmer, blower combo Notes: First purchase of battery powered mower. Yard is small (6,000 sqft). St. Augustine grass. Pros: Sturdy construction, made in USA, blower is awesome Cons: Battery runs out after 30 minutes. Purchased 80v for longer run time. Trimmer is heavy and cumbersome. I'm still using my old Ryobi trimmer because it is so light and easy to use. Was going to buy a Greenworks edger attachment and extra 80v battery, but Ryobi edger with battery and charger was less than half the cost of Greenworks. Mower motor response is slow to rev up for thicker grass, leaving uncut blades of grass all over the yard. Wheels lock up if you pull backward after releasing self propel. My takeaway is that I don't feel like there was any advantage to buying the 80V package.
Pros: Quiet
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, July 13, 2026
Thank you for sharing such detailed feedback. We are glad you found the construction solid and are enjoying the blower, but we understand your concerns about runtime, tool weight, and overall performance. Battery runtime can vary based on grass type and cutting conditions. Thicker grass like St. Augustine may require more power, which can reduce runtime and affect cutting consistency. Raising the cutting height slightly and mowing more often may help improve performance and reduce strain on the motor. For Greenworks rear-wheel self-propelled units, the drive system is designed to assist forward mowing and improve traction. When backing up, release the self-propel lever before pulling the mower rearward. If the wheels feel locked, stop, allow the drive system to fully disengage, and then pull back slowly with the handle slightly lifted. If the issue continues, please refer to the owner’s manual for model-specific guidance. We also appreciate your feedback on the trimmer weight and mower response. These comments are valuable and will be shared with our team. If you would like us to help with optimizing the tool’s performance or exploring options, our Success team is available through the Greenworks Tools website Contact Us page, either through Chat or by phone at 1-888-909-6757. Thank you again for trying the 80V platform and for sharing your experience.