ordered it, but-but-but > shocked to learn that never came as your stock was empty. Would consider again when the boat comes ..better model more powerful would be preferred .. hard to rate anything if I don't have your product.. Please tell the boat captain to put it in 5th gear so that the boat arrives sooner than later:::: before I will be forced to buy a competitive brand/product. as my trimming needs are just around the corner...have to do it very soon. Product must have 10' reach!
Response from greenworkstools.comBy Greenworks, August 18, 2025
Hello Gee Tee. We are sorry to hear about the disappointment with your order and the stock availability of the 80V 20" Cordless Pole Hedge Trimmer. We understand how important timing is with trimming season approaching, and we will be sure to share your feedback on both product availability and your interest in a model with even more reach and power. Our 80V lineup does include extended-reach pole hedge trimmers, and we would be glad to help you find the best option for your needs. Please reach out to us through Live Chat at www.greenworkstools.com or call us at 1-855-345-3934 so our team can assist.
[This review was collected as part of a promotion.] I bought one last year for our house, I loved it so much I just purchased another one for the cottage. Best Hedge Trimmer ever. Extremely happy with all the GREENWORKS products I've purchased.
[This review was collected as part of a promotion.] It seems to be the there is an issue on 80v battery. After 7 months use, the battery 2Ah is only enough to run the hedges trimmed 10 minute and enough to run lawn mower 5 minutes! I wonder if I can request battery replacement on this situation?
Pros: Convenient, Easy to Use, Environmentally Safe
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, July 2, 2025
Hello Nhan.
Thank you for posting a review on the issue you are experiencing. We see you have been in touch with our team. We are happy they were able to support you and provide information on the replacement process. Please know, if you need further support or have any questions do not hesitate to contact us at 1-888-909-6757 (1-888-90WORKS) or by Live chat on www.greenworkstools.com. We would be happy to help!
[This review was collected as part of a promotion.] Looks great. I wish it would say tool only bigger on the box. So I knew I needed to order the battery and the charger separately.
[This review was collected as part of a promotion.] I have purchase the number of these tools. Pretty impressed. Good prices and last quite a while despite of heavy use.