Customer Reviews for Greenworks - 80V 20" Pole Hedge Trimmer with 2Ah Battery and Charger - Green
Customer Rating
5
on September 15, 2026
Posted by: Larry25
Used it once so far, I ran out of energy before it did. It cuts good not too heavy. Good replacement for my smelly and noisy old 2 stroke.
Response from greenworkstools.comBy Greenworks, September 16, 2026
Thank you for sharing your experience! We are glad to hear the Greenworks 80V Hedge Trimmer delivered the runtime and performance you needed while being lighter and quieter than your previous 2-stroke model. For the best cutting performance, be sure to keep the blades clean and lightly lubricated after use, and fully charge the battery before each project. We appreciate your feedback and thank you for choosing Greenworks. If you ever need tips or assistance, visit the Greenworks YouTube channel or contact our Customer Success team through the live chat feature on the Greenworks Tools website or by calling 1-888-909-6757.
I have used for 2 rounds of large scale trimming. It is quiet, effective, powerful, and battery life is very good. You have to adjust the straps and handles to get it balanced, as it is relatively heavy, but once you are balanced it is straight forward to use for longer periods.
So far so good, however the weight is slightly higher than I would have liked it to be.
Pros: Quiet, Powerful
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, August 11, 2026
We appreciate your feedback and are glad to hear the pole hedge trimmer has been performing well for you so far. Powerful tools require robust components, and our 80V Pro line is specifically engineered with high-capacity power, larger motors, and heavy-duty gearboxes to tackle demanding jobs, such as cutting thick 1.2-inch branches at up to 3,200 strokes per minute. As a result, these features can add weight compared to lower-voltage tools. If minimizing weight and fatigue is your top priority, our 24V and 40V platforms offer lighter-weight alternatives designed for standard residential trimming while still delivering excellent performance. To help improve comfort during extended use, we recommend using a supportive harness such as the Greenworks Shoulder Strap for select pole saws, string trimmers, and blowers. The adjustable strap and padded shoulder cushion are designed to help distribute the tool's weight more evenly and reduce strain on your arms. Proper harness adjustment allows your upper body to support more of the tool's weight while maintaining a balanced and comfortable working position. For additional guidance on tool ergonomics, harness setup, and maintenance tips, please visit the Greenworks YouTube channel. If you have any questions or need assistance selecting the right tool platform or accessories for your property, our Customer Success team is always happy to help. They can be reached either using the online chat function, on Greenworks Tools website, or by calling 1-888-909-6757.
I own several Greenworks products and overall like them. However, my old green works trimer broke and I needed to purchase a new one. I am a bit disappointed with the design and handling of the new cordless pole Hedge trimer, as it is difficult to hold and changing the angle of the cutting head is awkward compared to the old hedge trimmer.
Response from greenworkstools.comBy Greenworks, July 6, 2026
Thank you for sharing your feedback and for being a continued Greenworks customer. We understand that handling and adjustability can feel different compared to previous models, especially with pole hedge trimmers that are designed to provide extended reach. For improved control, we recommend ensuring the shoulder strap (if included) is properly adjusted to help distribute weight more evenly, and making angle adjustments while the unit is powered off and supported to reduce strain. Taking a moment to find a balanced grip position along the shaft can also help improve overall handling during use. If the adjustment mechanism feels difficult to operate or you have concerns about the design, we encourage you to contact Greenworks success, either using the online chat function, on Greenworks Tools page, or by calling 1-888-909-6757 so they can review your unit and provide additional guidance or assistance. We look forward to assisting you better.
Easy to use. Battery lasts a long time and recharges quickly. Some reviews find it too heavy, but I didn’t find that to be the case. Makes trimming my landscaping as breeze.
I just unpacked greenworks hedge trimmer and attached it to my 40 volt trimmer motor. So far so good. It trims thick vines and weeds much better and faster than the string trimmer head. I also have a circular blade attachment which can cut through trees as thick as an inch or more but the hedge trimmer has a much larger cutting path. By comparison, the string trimmer head which is nominally 14” in diameter only has an effective cutting path of 4” beyond the spool. The blade, 7” in diameter has an effective cutting path of only a couple of inches. The hedge trimmer’s cutting path is the full 16” length of the bar. Both the blade and the string manage to get tall grasses and weeds wrapped around itself. Not so with the hedge trimmer. Sweep through a tall thicket of grass, weeds, saplings bushes and the cuttings just fall away, sometimes needing only a twist or a shake. I like how the bar is adjustable so that I can set it parallel to the ground. When I need to trim the top of my forsythia bushes it’s really easy to change the cutting angle. Because the tool is heavier than the other attachments I had to attach the shoulder strap ring close to the handle to balance the tool against the motor/battery but it came with an extra strap and ring so now I can put the strap in either position.
I set the motor to the lower speed setting and after about an hour, which was my limit on an 80 degree day, the 4AH battery had used only half its power.
I also have the greenworks 80 volt chainsaw and the 40 volt pole saw and I’m very glad that the hedge trimmer was available. Time will tell how sturdy it is and how long it will last.
This is easily the most impressive hedge trimmer I have ever owned. It is so much stronger, faster, and easier to use than any corded trimmer. It cuts large branches and does a tremendous amount of work on one (old) battery that it is a marvel. It will work continuously on max size branches for 45 minutes, as fast as I can push it along through the hedge.