Customer reviews from greenworkstools.com
Greenworks - 80V 21" Self-Propelled Lawn Mower + Blower (Gen 2), 5.0Ah Battery and Charger - Green
Average customer rating
4.5 out of 5
4.5
(610 Reviews)
Open Ratings Snapshot
Rating breakdown 610 reviews
5 Stars
446
4 Stars
108
3 Stars
17
2 Stars
13
1 Star
26
93%of customers recommend this product. 
(
466 out of 500
)
Best Buy Privacy Policy
Customer Reviews for Greenworks - 80V 21" Self-Propelled Lawn Mower + Blower (Gen 2), 5.0Ah Battery and Charger - Green
Customer Rating
5 out of 5
5
Lawn mower Works
on January 11, 2024
Posted by: Norm85
from Springfield,VA
Gender:Male
[This review was collected as part of a promotion.] I bought this 1 year plus ago and it works so well that i have now bought a 80v leaf blower and the string trimer. All work great and all use the same batteries. I now have two chargers and two batteries and all work great. One battery quit and I called green Works and they sent the replacement battery no charge. Great products and great service when needed.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Extremely Impressed
on December 8, 2023
Posted by: Big Red Johnson
from Park City, Utah
Gender:Male
Exceeded all my expectations! Super quiet and powerful enough to handle deep snow. Replaced an old 24” gas snow blower and couldn’t be happier. The snow shovel also didn’t disappoint. Ready for another snow packed Park City, UT winter!
Pros: Convenient, Easy to Use, Quiet
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Dependable, cuts equal to gas mower
on December 2, 2023
Posted by: GW713
from Illinois
Gender:Male
Purchased (on Amazon) in 2018 as replacement for gas mower. After 5 seasons more than pleased. Mower continues to run fine with no problems other than changing or sharpening blade each season. Cuts thru high grass with no issue but I would avoid cutting into very wet grass, damp is ok. This would be true for any mower. Not having gas and oil is a big plus, also the quiet. The ease of blade adjustment a real plus. Have quarter acre lawn and 4 Ah battery lasts entire cut. Because of success with this mower have purchased other Greenworks 80volt tools (trimmer, chainsaw, leaf blower, snowblower). Tip: Watch for battery sales during the year to get extras, that is the biggest cost
Pros: Convenient, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Ninja Mower
on November 30, 2023
Posted by: Neighborhood Ninja
from California
Gender:Male
[This review was collected as part of a promotion.] I took the plunge about a year ago and brought home the 80V Greenworks cordless battery self-propelled lawn mower. Calling it a 'Ninja Mower' isn't an exaggeration – it sneaks around the yard almost silently, sparing my neighbors from the usual roar of traditional mowers. It's been nothing short of a backyard superhero for my knees and back. I actually look forward to getting outside and taming my lawn, which, let's be honest, sometimes resembles a mini jungle.
The quiet operation is a real hoot. I can mow at dawn or dusk without becoming the neighborhood's least favorite early bird or night owl. And those LED lights? They turn mowing into a bit of a moonlit dance, letting me navigate the yard in low to no light without turning it into a bumper cars session.
As for the battery life, it's like running a marathon and not breaking a sweat. I have a yard that's pretty expansive (you could say it's more of a small park), and I've yet to see the battery indicator even flinch. Overall, this mower hasn't just kept my yard in shape; it's kept my sense of humor about yard work intact too!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2 out of 5
2
Cut grass BUT!!!!
on September 9, 2023
Posted by: JoeRob
from Spokane wa
Does an ok job on medium to thin grss but if your law is thinck like mine you HAVE to walk slow otherwize it bogs down plus you wil have to stop to clean it out. I have medium size yard and now that it is thick, I have to stop t 3 to 4 tie sto clean out the mower. Very concerned that soon I will see smoke comming from the motor. An expensive mistake.
Pros: Quiet
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, September 13, 2023
Hello JoeAR,.

We're sorry to hear that you are not fully satisfied with this lawn mower. It is important to recognize that the run time depends on the load acting against the unit and fluctuates depending on the height setting, the terrain, grass height, type of grass, whether you are mulching, operator technique, etc. - there are so many factors to consider. The harder the unit must work, the quicker the battery charge will drain. Similar to how the gas in a vehicle will deplete quicker when driving at higher speeds or carrying more weight.

Here are a few tips to extend your run time!

1) When cutting thick grass, reduce walking speed in order to allow for a more effective cut and a proper discharge of the clippings.
2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily.
4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging.
5) Only use the self-propelled feature when needed. Self-propelled mowers do use more battery than standard push mowers as more power is being demanded from the battery to run the blades and the wheels.

We hope these tips will help! Should you have any further questions or warranty needs, please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us on Greenworks Pro toll-free helpline at 1-855-345-3934. We would like the opportunity to speak with you to see if we can find a solution.

Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Not perfect, but still great
on September 4, 2023
Posted by: petergy
Gender:Male
So this is probably the best battery-powered lawn mower one can buy today: it cuts through thick grass, would strongly recommend the 80V battery for larger yards. However, the unit is pretty heavy for a push mower so if you need to use it on slopes, it may be a challenge. The side piece that directs the mulch comes off very easily, which is also not good.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Great Mower
on August 31, 2023
Posted by: LTN65
from Houston, Texas
Gender:Male
I just bought this unit to replace my gas Honda mower. I already like this machine. It works very well for my Bermuda grass on 1/4 acre yard. It has a lot of power to cut my tall grass. The self propel feature works well for me although it has few seconds delay to disengage.
Pros: Convenient, Easy to Use, Quiet, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1 out of 5
1
So disappointed in weed eater
on August 9, 2023
Posted by: Grammy R
from Spokane, WA
Gender:Female
I haven't tried the blower yet, but the string weed eater was extremely disappointing. The only thing it can cut is grass, it is useless on the weeds, which is why I needed it in the first place.
Pros: Quiet
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Customercare, GreenWorksTools , August 10, 2023
Hello Grammy,

We're sorry to hear you're unhappy with our Greenworks 80v string trimmer unit. This is one of our more powerful tools we have in our highest voltage line. It should be able to tackle a variety of different weeds and plants. However, it is not designed for brush. We would like to look into this issue in more detail with you as what you're describing is not a common issue with this unit. Please contact us at 1-888-909-6757 or through chat direct on our site. We're happy to help.
Written by a customer while visiting greenworkstools.com
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