Customer reviews from greenworkstools.com
Greenworks - 80V 21" Self-Propelled Lawn Mower + Blower (Gen 2), 5.0Ah Battery and Charger - Green
Average customer rating
4.5
(610 Reviews)
Rating breakdown 610 reviews
5 Stars
446
4 Stars
108
3 Stars
17
2 Stars
13
1 Star
26
93%of customers recommend this product.
(
466 out of
500)
Customer Reviews for Greenworks - 80V 21" Self-Propelled Lawn Mower + Blower (Gen 2), 5.0Ah Battery and Charger - Green
Customer Rating
5
60volt self-propelled pro 22 inch awesome
on September 13, 2026
Posted by: Mowgreenworks
Gender:Male
I bought my 60 volt 22 inch self propelled pro. Love it I will not by another brand only greenworks. I have a little hill it goes right up it. And doesn't work me to death. I actually don't mind mowing. And the LED headlights work awesome. The mulch and bagger is great thanks greenworks
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
Response from greenworkstools.comBy Greenworks, September 16, 2026
Thank you for sharing your experience! We are thrilled to hear that you are enjoying your Greenworks 60V 22" Self-Propelled Mower and that features like the self-propelled drive, LED headlights, mulching capability, and bagger are making lawn care easier and more enjoyable. For the best performance, we recommend keeping the blade sharp and cleaning the underside of the deck regularly to maintain optimal cutting and mulching results. If you ever need tips or product guidance, please visit the Greenworks YouTube channel or contact our Customer Success team through the live chat feature on the Greenworks Tools website or by calling 1-888-909-6757. Happy mowing!
Written by a customer while visiting greenworkstools.com
Posted by: KayAyeEss
from OH
Gender:Female
Verified Purchase:Yes
I LOVE my new lawnmower. My previous lawnmower was a Greenworks corded mower. The cord can be a hassle, but I'm horrible with gas and I prefer to just plug-in and go. My old mower was at least 20yrs old before checking out.
I very much dreaded getting a new mower. I purchased a different one prior to this. It had 2 batteries which each took 4+ hrs to charge. Then within 40mins total both batteries died, meaning I could only cut 1/3 of my front (note every few steps it'll choke). This meant it'll take 3 days to cut my front and back yards.
After much frustration, I decided to spend a little bit more and opted for this mower. One of the best choices I made! Charge time for each battery is less than 30mins. I was able to cut both front and back on one charge (both batteries). And it choked only once, but due to grass build-up.
I HIGHLY recommend this mower.
Pros: Convenient, Easy to Use, Quiet, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Bessie
Gender:Female
Verified Purchase:Yes
This machine is a beast! It took on high, wet grass like a champ! I love this mower and highly recommend it.
Pros: Easy to Use, Quiet, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Not recommended for St. Augustine grass
on August 19, 2026
Posted by: *KSH*
Gender:Male
Cutting height is 2.5 inches maximum. Too low for my lush St. Augustine grass. I have the 8 amp battery and I'm barely able to finish my front yard. If the grass is a little high, I can only do half my front yard. My lot is only 1/4 acre. Greenworks says the advertised run time is if you don't use the self propelled feature. It takes a couple of seconds after you disengage the self propelled lever to pull back on the mower. They refuse to refund my money.
Pros: Quiet
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, August 19, 2026
Thank you for sharing your feedback. We are sorry to hear that the mower did not meet your expectations for cutting height and runtime, particularly when maintaining St. Augustine grass. Dense, thick turf can place greater demands on the mower and battery, which may affect performance and runtime depending on mowing conditions. We understand how frustrating it can be when a product does not perform as expected. A replacement mower kit was previously provided to address your concerns, and we appreciate you taking the time to share your experience. If you continue to experience concerns with cutting height, battery runtime, or overall mower performance, we encourage you to contact our Customer Success Team so we can review the mower's operation and discuss additional troubleshooting options. They can be reached either using the online chat function, on Greenworks Tools website, or by calling 1-888-909-6757. You may also find our mower operation, maintenance, and troubleshooting videos helpful on the Greenworks YouTube channel, including tips for mowing in challenging grass conditions that may help improve performance and battery runtime. We appreciate your feedback, as it helps us better understand our customers' experiences and improve our products and support.
Written by a customer while visiting greenworkstools.com
Posted by: Yaya22
Verified Purchase:Yes
This product is better than expected. The run time on a full battery gets the job done. The electric mower cuts as good as the gas one I owned previously.
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Refurb is rolling dice
on August 16, 2026
Posted by: Refurb buyer
from Bailey, NC
Gender:Male
I bought this refurb and it was missing parts and one of the batteries that came with it was defective and didn't hold a charge for more than 15 mins.
Pros: Cost-Saver
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, August 17, 2026
Thank you for sharing your experience with the RENEWED 80V 21" Self-Propelled Lawn Mower. We are sorry to hear about the missing handle hardware and the concerns regarding the battery runtime and auto-switch feature. We are glad you contacted our Customer Success team and that a warranty claim has been submitted for the missing hardware. We encourage you to follow up with our Customer Success team so we can continue troubleshooting and assist further. They can be reached either using the online chat function, on Greenworks Tools website, or by calling 1-888-909-6757. We appreciate your patience and the opportunity to help.
Written by a customer while visiting greenworkstools.com
Posted by: charles99
from McCormick, SC
Gender:Male
Verified Purchase:Yes
I purchased this a month ago. Used it four time so far. Overall Im happy with the mower. It cuts and badge the clippings great. Going to need a higher amp hour battery for my yard. Not sure why you supply a 2.5ah battery with this mower. Need more. Self propel is good. I dont like the placement of the speed control speed switch. It gets bumped easily and requires readjustment while mowing. Also which the wheels would freewheel when letting go of self propel . You have to jerk the mower forward and back to get the gears wil let go of the wheels.
Pros: Easy to Use, Quiet, Effective, Powerful
Response from greenworkstools.comBy Greenworks, August 11, 2026
Thank you for sharing your feedback. We are glad to hear you are overall pleased with the cutting and bagging performance of your 80V lawn mower. To address your question regarding the battery pairing, this unit includes a 4.0Ah primary battery alongside a 2.0Ah battery to balance total run time, overall tool weight, and package cost. The included 2.0Ah battery acts as a lightweight secondary backup or power source for handheld 80V tools like leaf blowers and trimmers where a heavier battery might cause arm fatigue, though higher capacity 80V batteries are available if your yard demands extended run time without recharging. Regarding the wheel resistance when disengaging the self-propel feature, this is caused by the rear drive transmission gears remaining momentarily locked under tension. To allow the wheels to freewheel smoothly without needing to jerk the mower back and forth, simply release the self-propel drive lever about one step before you reach the end of your mowing strip while continuing to push forward slightly; this releases the tension on the internal gear ratchet so the rear wheels roll freely when turning or pulling backward. To help prevent accidentally bumping the speed control lever during operation, ensure your grip is centered on the foam handle bar rather than resting directly over the speed adjustment housing. For helpful video demonstrations on mower operation and drive system maintenance, please visit the Greenworks YouTube channel, and feel free to reach out to our Customer Success team if you need further assistance optimizing your mower's performance. They can be reached either using the online chat function, on Greenworks Tools website, or by calling 1-888-909-6757.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Mower Problems
on August 7, 2026
Posted by: KeefeC
I bought a refurbished mower which was working fine at first. Before even finishing my lawn, the "self-propelled" lever stopped working and also began to kill the engine when engaged. To get the mower to restart, I have to fiddle with the batteries.
My self-propelled mower is no longer self-propelled. It still shuts the mower down when it is used.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, August 7, 2026
Thank you for sharing your experience. We are sorry to hear about the issue with the self-propel system on your 80V mower. Based on what you have described, the mower shutting down when the self-propel lever is engaged can sometimes be related to a safety interlock, battery connection, or a temporary overload condition. As a first step, we recommend removing the batteries, inspecting the terminals for any dirt or debris, and reinstalling them firmly to ensure a secure connection. It is also helpful to check that the handle and safety bail are fully engaged, as partial engagement can interrupt operation. Make sure the wheels and drive system are free of grass buildup or obstructions, and try operating the mower on a flat surface with a slightly higher deck height to reduce load. If the issue persists, try alternating between the batteries to see if one may be underperforming, and ensure both are fully charged and cooled before use. For additional troubleshooting guidance and maintenance tips, we encourage visiting the Greenworks YouTube channel, where you can find helpful videos on lawn mower operations and care. If you continue to experience issues, we recommend reaching out to our Customer Success team for further assistance, they can help diagnose the problem and provide next steps. You can contact them at 1-888-909-6757 or via chat on Greenworkstools.com.
Written by a customer while visiting greenworkstools.com