Customer reviews from greenworkstools.com
Greenworks - 80V 21" Self-Propelled Lawn Mower + Blower (Gen 2), 5.0Ah Battery and Charger - Green
Average customer rating
4.5
(610 Reviews)
Rating breakdown 610 reviews
5 Stars
446
4 Stars
108
3 Stars
17
2 Stars
13
1 Star
26
93%of customers recommend this product.
(
466 out of
500)
Customer Reviews for Greenworks - 80V 21" Self-Propelled Lawn Mower + Blower (Gen 2), 5.0Ah Battery and Charger - Green
Customer Rating
5
Nice mow
on June 18, 2024
Posted by: HallmarkTN
from Maryville, TN
Gender:Male
[This review was collected as part of a promotion.] The mower is awesome. Extremely easy to use. I think I have even cut my mowing time down.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
on June 11, 2024
Posted by: Clue67
Gender:Male
I bought 2 years ago works great! However I need a blade and can’t find one! Not happy about that. People who sell them don’t carry the replacement blades! Would have given it a 5.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Effective
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
"What a machine!"
on June 7, 2024
Posted by: knc007
from Atlantic City, N.J.
Gender:Male
Just received this 80V 21", Cordless Battery, Self-Propelled, Lawn Mower & "What a machine!". I would recommend highly. It came with a 2A 80V battery 3/4 charged, & a 4A 80V new, uncharged which I put on the charger immediately.
As I couldn't wait, I loaded the 2A battery in & installed all parts as per the manual. Starting first time was simple & "by the book".
After 45 mins, I found I had cut my whole yard, using half speed & propelled power with the battery finally giving up.
As I couldn't wait, I loaded the 2A battery in & installed all parts as per the manual. Starting first time was simple & "by the book".
After 45 mins, I found I had cut my whole yard, using half speed & propelled power with the battery finally giving up.
Pros: Cost-Saver, Easy to Use, Environmentally Safe, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Push Lawn Mower
on May 30, 2024
Posted by: Farmer Brown
from Annapolis Maryland
Gender:Male
[This review was collected as part of a promotion.] This was my 1st battery powered mower and I could not be happier, it is much lighter than gas mowers, quieter and no noxious fumes. I recommended it to all my neighbors.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Great upgrade from gas mower
on May 30, 2024
Posted by: timmwood
This was a great upgrade from gas mowers! No more struggles to start a mower. It doesn't break down in the middle of mowing season. My gas mowers would inevitably break down in the middle of mowing season and the wait time for a repair was three weeks. For that reason, I had two mowers. The savings in repair costs has more than made up the difference in price between this mower and a comparable gas mower. My one criticism is the side grass discharge chute. I'd rather not use the bag, so I used the chute. That required installing the plastic cover. Without it, the chute is closed and no cut grass will be ejected while mowing. If the chute cover is bumped against something, it is likely to pop off. This makes it more difficult to mow in tight spaces. I've given up on using the chute and now use the bag. I wish there were a way to open the side chute without installing the plastic cover.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Not Worth It
on May 27, 2024
Posted by: Anonymous
from Idaho
I’ve had this mower for almost three months now and I mow every other week. I only have .25 acres the first month I could mow the whole lawn with no issue, the second month I had to recharge one batteries to finish (three full batteries), and now I can’t even mow half of my yard with both batteries full. Not sure if I got faulty batteries but it’s ridiculous that it takes me 5 hours to mow my .25 acre lawn because I have to wait for batteries to charge.
Pros: Quiet
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, May 29, 2024
Hello SabsBurch,
Thank you for taking the time to share your experience.
We are sorry to hear that the unit has not fully met your expectations. The overall battery life is dependent on many factors such as where they have been stored, charged, and handled. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging. It is recommended to store the battery with a full charge, and if it is being stored for a period where no use is expected, to check on the charge every couple of months. If you notice the charge has dropped, we advise charging the battery back up to full before returning it to its safe storage place. Following these steps will ensure you receive the most of the battery life. Runtimes can vary depending on a few factors, including but not limited to if the self-propel feature is used throughout the entire cut, grass texture and consistency, cutting height, and lawn size. If you wish to address your concerns directly with one of our Product Experts, please contact us by chatbot through the customer contact page located on our website on www.greenworkstools.comor call Greenworks Pro toll-free helpline at 1-855-345-3934. We would like the opportunity to speak with you to see whether your run time and battery life would be considered average.
Thank you for taking the time to share your experience.
We are sorry to hear that the unit has not fully met your expectations. The overall battery life is dependent on many factors such as where they have been stored, charged, and handled. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging. It is recommended to store the battery with a full charge, and if it is being stored for a period where no use is expected, to check on the charge every couple of months. If you notice the charge has dropped, we advise charging the battery back up to full before returning it to its safe storage place. Following these steps will ensure you receive the most of the battery life. Runtimes can vary depending on a few factors, including but not limited to if the self-propel feature is used throughout the entire cut, grass texture and consistency, cutting height, and lawn size. If you wish to address your concerns directly with one of our Product Experts, please contact us by chatbot through the customer contact page located on our website on www.greenworkstools.comor call Greenworks Pro toll-free helpline at 1-855-345-3934. We would like the opportunity to speak with you to see whether your run time and battery life would be considered average.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
on May 24, 2024
Posted by: Archie 1776
Gender:Male
I hate this mower when I try to go backward the wheels lock up. I have tried stopping the mower and pushing it forward, but the wheels still lock up. This has to be the stupidest thing Greenworks has done.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, May 27, 2024
Hello Archie 1776,
Thank you for your review. The self-propelled drive system with rear-wheel-drive and variable speed control on this unit has been designed for maximum traction, maneuverability, and control. Self-propelled mowers move under their own power, utilizing a dedicated propulsion motor or a geared transmission running of the main (blade) motor. This reduces the strain of pushing a heavy lawn mower, meaning bigger areas of lawn can be mowed more frequently as the operators are less fatigued. The wheels temporarily lock when the self-propel feature is not engaged for safety precautions, however with a slight push ahead the mower should engage the self-propelled feature right away and get you right back to mowing as desired. We are sorry to hear that your purchase fell below expectations, if you ever have any questions or warranty needs, please do not hesitate to reach out to Greenworks directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at Greenworks Pro toll-free helpline at 1-855-345-3934.
Thank you for your review. The self-propelled drive system with rear-wheel-drive and variable speed control on this unit has been designed for maximum traction, maneuverability, and control. Self-propelled mowers move under their own power, utilizing a dedicated propulsion motor or a geared transmission running of the main (blade) motor. This reduces the strain of pushing a heavy lawn mower, meaning bigger areas of lawn can be mowed more frequently as the operators are less fatigued. The wheels temporarily lock when the self-propel feature is not engaged for safety precautions, however with a slight push ahead the mower should engage the self-propelled feature right away and get you right back to mowing as desired. We are sorry to hear that your purchase fell below expectations, if you ever have any questions or warranty needs, please do not hesitate to reach out to Greenworks directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at Greenworks Pro toll-free helpline at 1-855-345-3934.
Written by a customer while visiting greenworkstools.com
Posted by: Cupman
from Colorado Springs, CO
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This mower eats what nobody wants to eat. It just opens its mouth and lets it all in and spits it back.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com