Customer reviews from greenworkstools.com
Greenworks - 80V 21" Self-Propelled Lawn Mower + Blower (Gen 2), 5.0Ah Battery and Charger - Green
Average customer rating
4.5
(610 Reviews)
Rating breakdown 610 reviews
5 Stars
446
4 Stars
108
3 Stars
17
2 Stars
13
1 Star
26
93%of customers recommend this product.
(
466 out of
500)
Customer Reviews for Greenworks - 80V 21" Self-Propelled Lawn Mower + Blower (Gen 2), 5.0Ah Battery and Charger - Green
Customer Rating
5
Outstanding Mower
on June 13, 2026
Posted by: Sdpods116
Gender:Male
Outstanding lawnmower cuts with razor sharp blade. Plant of run time. No need for self propelled very light weight.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Nice Mower - Worth the Expense
on June 6, 2026
Posted by: JK75
from Houston, TX
Gender:Male
Easy transition from my garden tractor to this self-propelled mower. Can do my full yard using only 2/3 of battery. Mulches very well without binding up as long as the height setting is correct - no clumps of grass left. Turbo boost for dense grass kicks in nicely and gets you through quickly. Self-propelled feature is great as the mower is a bit heavy. So far so good after two mowings. Get great exercise and the lawn looks nice. I have to do much less trimming with my Greenworks weed-wacker as I can get closer to the edges with the mower than I could with my tractor. A bit expensive but I am completely satisfied with the performance and the look of my lawn.
Pros: Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Grasshopper Thomas
Gender:Male
Verified Purchase:Yes
Greenworks quality. This is our 2nd mower, this mower is a work horse just like the last one. Greenworks makes great equipment. I have recommended and neighbors have purchased mower because of my mower.
Pros: Convenient, Easy to Use, Quiet, Durable, Environmentally Safe, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Easy to use and batteries last longer!
on May 28, 2026
Posted by: Voltaire Rey
from Manassas, Virginia
Gender:Male
Bought this mower last July and I'm very impressed of its performance.its very easy to use and the batteries last longer than expected. It's likewise easy to store specially in a small garage space I have.
Pros: Easy to Use, Quiet, Durable, Environmentally Safe, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Tim L
Gender:Male
Verified Purchase:Yes
Bought this open box 80V 21” self propelled combo package and was really impressed with the power and simple operation. My lawn is really thick and was a bit worry the self propelled mower would make it. It made the task simple and plenty of power. The weed whacked worked well but the line that was installed at the factory was snapping pretty quickly. I will need to look at some options for a better cutter line the power was great. Now that blower is something it cleaned the mess up very quickly.
Pros: Convenient, Easy to Use, Quiet, Durable, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: RGCvik
Gender:Male
Verified Purchase:Yes
I do like the light weight, and quite functioning. However, I have tried multiple times/setting to get it to mulch and not leave a mess behind (clumps of non-mulched and missed blades of grass) on my healthy yard, even when barely taking anything off the top. I have reached out to Support and they sent me the "best" blade they have (which looked just like the one it came with), this was of no benefit. I pulled out my ~20+yr old gas mower and it still does a much better job of cutting and mulching than this mower (leaves little to no visible remnants). Maybe it would work better on a yard not as healthy and thick as my small yard.
I would recommend looking elsewhere for a battery powered mower.
I would recommend looking elsewhere for a battery powered mower.
Pros: Convenient, Easy to Use, Quiet, Environmentally Safe
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, May 21, 2026
Hello RGCvik.
We are sorry to hear the mulching performance has not met your expectations, especially since you have already taken the time to try different settings and even worked with support on a blade replacement. While it is good to hear you are enjoying the lighter weight and quiet operation, clumping and visible clippings can occur when grass conditions are too heavy, damp, or when too much is cut in a single pass, even on healthy lawns. For best mulching results, we recommend mowing more frequently and ensuring no more than one-third of the grass height is removed per cut, as well as confirming the mower is set to the correct mulching configuration with a clean, properly installed blade. Cutting at a slightly higher deck setting and reducing ground speed can also help improve airflow and clipping circulation under the deck. That said, we understand your comparison to a gas mower and appreciate your candid feedback. If you would like additional support or a technical review of your unit’s performance, the Greenworks Tools customer success team is available to help further. They can be reached either using the online chat function, on Greenworks Tools page, or by calling 1-888-909-6757.
We are sorry to hear the mulching performance has not met your expectations, especially since you have already taken the time to try different settings and even worked with support on a blade replacement. While it is good to hear you are enjoying the lighter weight and quiet operation, clumping and visible clippings can occur when grass conditions are too heavy, damp, or when too much is cut in a single pass, even on healthy lawns. For best mulching results, we recommend mowing more frequently and ensuring no more than one-third of the grass height is removed per cut, as well as confirming the mower is set to the correct mulching configuration with a clean, properly installed blade. Cutting at a slightly higher deck setting and reducing ground speed can also help improve airflow and clipping circulation under the deck. That said, we understand your comparison to a gas mower and appreciate your candid feedback. If you would like additional support or a technical review of your unit’s performance, the Greenworks Tools customer success team is available to help further. They can be reached either using the online chat function, on Greenworks Tools page, or by calling 1-888-909-6757.
Written by a customer while visiting greenworkstools.com
Posted by: prolou1970
from Millville, NJ
Gender:Male
Verified Purchase:Yes
This is a great Lawn Mower. I actually enjoyed mowing my lawn.
Pros: Easy to Use, Quiet, Environmentally Safe, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Self-Propelled Drive Motor Issues
on May 13, 2026
Posted by: KD985
I bought this mower about two years ago. Since then, the power module and main motor have been replaced (outside of the warranty - it simply became too difficult and time consuming to process the claim). Today, the self-propelled drive motor failed leaving me to push the mower now. Greenworks does not provide a comprehensive parts diagram and list for this mower so you have to call the call center for more information. Replacement parts are limited or unavailable for this mower.
Response from greenworkstools.comBy Greenworks, May 14, 2026
Hello KD985.
We are sorry to hear about your experience and understand how frustrating it can be when the self-propelled function is no longer operating as expected. Based on what you described, there are a few areas that may be helpful to check. Ensuring the drive control cable is properly connected and has not become loose or stretched over time can help, as this directly affects engagement of the self-propel system. It may also be worth inspecting the rear wheels and drive gears for any debris buildup or obstruction, as well as confirming that the height adjustment is even on both sides, since uneven settings can impact traction and drive performance. Additionally, checking that the battery is fully charged and properly seated can help rule out power-related inconsistencies.
We understand your concerns regarding parts availability and documentation, and your feedback is important as it helps identify opportunities for improvement. If the issue is not resolved after these checks, we recommend contacting our support team directly so they can further assist with troubleshooting and review available service options with you. They can be reached either using the online chat function, on Greenworks Tools page, or by calling 1-888-909-6757.
We are sorry to hear about your experience and understand how frustrating it can be when the self-propelled function is no longer operating as expected. Based on what you described, there are a few areas that may be helpful to check. Ensuring the drive control cable is properly connected and has not become loose or stretched over time can help, as this directly affects engagement of the self-propel system. It may also be worth inspecting the rear wheels and drive gears for any debris buildup or obstruction, as well as confirming that the height adjustment is even on both sides, since uneven settings can impact traction and drive performance. Additionally, checking that the battery is fully charged and properly seated can help rule out power-related inconsistencies.
We understand your concerns regarding parts availability and documentation, and your feedback is important as it helps identify opportunities for improvement. If the issue is not resolved after these checks, we recommend contacting our support team directly so they can further assist with troubleshooting and review available service options with you. They can be reached either using the online chat function, on Greenworks Tools page, or by calling 1-888-909-6757.
Written by a customer while visiting greenworkstools.com