Customer reviews from greenworkstools.com
Greenworks - 80V 21" Brushless Self-Propelled Mower (Gen 2), 4.0Ah Battery and Rapid Charger Included - Green
Average customer rating
4.6
(1,254 Reviews)
Rating breakdown 1,254 reviews
5 Stars
975
4 Stars
200
3 Stars
26
2 Stars
16
1 Star
37
95%of customers recommend this product.
(
1,031 out of
1,091)
Customer Reviews for Greenworks - 80V 21" Brushless Self-Propelled Mower (Gen 2), 4.0Ah Battery and Rapid Charger Included - Green
Customer Rating
5
Was skeptical at first but very happy!!
on August 13, 2024
Posted by: Beeper63
from Ada Minnesota
Gender:Male
[This review was collected as part of a promotion.] I bought this when my old gas mower took a crap. Used it the 1st day & it mowed GREAT!! I recommended this mower to my coworkers.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Well thought design and ease of use!!
on August 12, 2024
Posted by: GS79
Gender:Male
[This review was collected as part of a promotion.] I have the Greenworks - 80V 21” Lawn Mower, 13” String Trimmer, and 730 Leaf Blower Combo with 4 Ah Battery & Charger) 3-piece combo - Green and been using this for a week now and doen't require much of effort to mow. However, the battery I got doen't hold the charge longer, for this I'll have to call warranty support.
No, I would not recommend this to a friend.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Bad assembly. Useless Manual
on August 12, 2024
Posted by: fuzzzz
from new york
Gender:Male
[This review was collected as part of a promotion.] Handle would not assemble because of extraneous part.
NO USER MANUAL AVAILABLE ONLINE. But they do include a TINY paper booklet that requires an extra strong magnifying glass to almost read. WHY when you charge this much money can't you provide a manual that can be read? Or at least have one online?
NO USER MANUAL AVAILABLE ONLINE. But they do include a TINY paper booklet that requires an extra strong magnifying glass to almost read. WHY when you charge this much money can't you provide a manual that can be read? Or at least have one online?
Pros: Quiet
Response from greenworkstools.comBy Greenworks, August 13, 2024
Hello fuzzzz.
Thank you for taking the time to reach out to us. We see that that link to our manual is broken and it has since been corrected. We apologize for any inconvenience this may have cause.
Here is the manual link
https://www.greenworkstools.com/cdn/shop/files/P0800248-01_2515902AZ_GWK-pro_80V_SP_Mower_Operator_Manual_Drawing_Saddle_Stitch__with_manual_5d8ce717-ac07-4139-9094-89fde0207300.pdf?v=6814124445172158052
Should you have any further questions or warranty needs, contact us through Live Chat on www.greenworkstools.com or call Greenworks Pro toll-free helpline 1-855-345-3934.
Thank you for taking the time to reach out to us. We see that that link to our manual is broken and it has since been corrected. We apologize for any inconvenience this may have cause.
Here is the manual link
https://www.greenworkstools.com/cdn/shop/files/P0800248-01_2515902AZ_GWK-pro_80V_SP_Mower_Operator_Manual_Drawing_Saddle_Stitch__with_manual_5d8ce717-ac07-4139-9094-89fde0207300.pdf?v=6814124445172158052
Should you have any further questions or warranty needs, contact us through Live Chat on www.greenworkstools.com or call Greenworks Pro toll-free helpline 1-855-345-3934.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
For a Battery powered Mower this is NOT as bad as you may think!
on August 12, 2024
Posted by: JP03301
from Concord, NH
Gender:Male
[This review was collected as part of a promotion.] Bought one new, it was a question as I normally would have gotten a gasoline version instead but thought I'd try it as they were on sale at the place I bought it from and to my surprise it holds up to what I used to do with a gasoline mower! NOT BAD I'm impressed!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Good for house lawn care.
on August 11, 2024
Posted by: Brian614
from Burbank, CA
Gender:Male
[This review was collected as part of a promotion.] Working good. Very quiet and zero emission.
But after 3 months use, one of batteries seems dead. I don’t know why. I will contact customer service.
But after 3 months use, one of batteries seems dead. I don’t know why. I will contact customer service.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
DO NOT BUY
on August 10, 2024
Posted by: Caitybob
from Baton Rouge
Gender:Female
DONT BUY THIS MOWER!!! Blade motors die after just a few months and are very difficult to have replaced.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, August 12, 2024
Hello Caitybob.
Thank you for sharing your experience. The part number for the blade is R0203256-00. To purchase, follow the link below or call at 1-888-909-6757 (1-888-90WORKS).
https://www.greenworkstools.com/products/replacement-blade-for-60v-tractor-and-ztr/?variant=42785032405152
The blades may be sharpened! Touch-up sharpening can be done with a file. Check the blades for balance following grinding. A commercial balancing tool is available through most hardware supply stores, or balancing can be done by placing the blade on an inverted line punch or 1/2" bolt. The blade should not lean or tilt. While spinning the blade slowly, it should not wobble. If the blade is out of balance, tune it up before reinstalling. Lay the blade on a flat surface and check for distortion. Replace any distorted blade. You may also take this to a qualified technician to complete this task.
For further information, please contact us at directly through Live Chat on www.greenworkstools.com that will direct you to a live agent or call Greenworks Pro toll-free helpline at 1-855-345-3934.
Thank you for sharing your experience. The part number for the blade is R0203256-00. To purchase, follow the link below or call at 1-888-909-6757 (1-888-90WORKS).
https://www.greenworkstools.com/products/replacement-blade-for-60v-tractor-and-ztr/?variant=42785032405152
The blades may be sharpened! Touch-up sharpening can be done with a file. Check the blades for balance following grinding. A commercial balancing tool is available through most hardware supply stores, or balancing can be done by placing the blade on an inverted line punch or 1/2" bolt. The blade should not lean or tilt. While spinning the blade slowly, it should not wobble. If the blade is out of balance, tune it up before reinstalling. Lay the blade on a flat surface and check for distortion. Replace any distorted blade. You may also take this to a qualified technician to complete this task.
For further information, please contact us at directly through Live Chat on www.greenworkstools.com that will direct you to a live agent or call Greenworks Pro toll-free helpline at 1-855-345-3934.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Love the lawn mower!
on August 9, 2024
Posted by: Jacobx
from Texas
[This review was collected as part of a promotion.] The lawn mower is so easy to operate and basically maintenance free! Plus it's so quiet. I don't have to worry about waking up the neighbors anymore.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: P2 lawn
from Louisiana
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] A Nice mower that works Great! It is so easy to use.
Pros: Easy to Use
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com