Customer reviews from greenworkstools.com
Greenworks - 80V 21" Brushless Self-Propelled Mower (Gen 2), 4.0Ah Battery and Rapid Charger Included - Green
Average customer rating
4.6
(51 Reviews)
Rating breakdown 51 reviews
5 Stars
37
4 Stars
11
3 Stars
1
2 Stars
0
1 Star
2
91%of customers recommend this product.
(
41 out of
45)
Customer Reviews for Greenworks - 80V 21" Brushless Self-Propelled Mower (Gen 2), 4.0Ah Battery and Rapid Charger Included - Green
Customer Rating
4
After one mow
on May 8, 2025
Posted by: Richard291947
from Connecticut
Gender:Male
[This review was collected as part of a promotion.] Much lighter than gas mower
Too early to tell about time
Clippings bag much smaller than I am used to. Will require more frequent emptying in leaf season.
No problems with power so far.
Lights are a small waste of energy.
Too early to tell about time
Clippings bag much smaller than I am used to. Will require more frequent emptying in leaf season.
No problems with power so far.
Lights are a small waste of energy.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
on May 8, 2025
Posted by: Billg11
from Detroit
Gender:Male
Literally took it out of the box and the charger already has a the blinking red light. Crazy that your product is all about the batteries and then the most crucial part of the whole product doesn’t work. Insanity.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, May 9, 2025
Hello Billg11.
Thank you for your review. We are sorry to hear about your experience.
The battery is not shipped fully charged. It is recommended to fully charge before first use to ensure that maximum run time can be achieved. This lithium-ion battery will not develop a memory and may be charged at any time. To charge the battery, plug the charger into an AC power outlet. Insert the battery into the charger. A flashing red light on a charger when you first take it out of the box typically indicates a problem with the battery or charger itself. It could mean the battery is critically low, potentially dead, or that the charger is not functioning correctly.
We recommend trying the following troubleshooting tip.
When the battery is inserted into the charger and the status LED blinks red, remove the battery from the charger for 1 minute, then reinsert. If the status LED blinks green, then the battery is properly charging. If the status LED is still blinking red, remove the battery and unplug the charger for 1 minute. After 1 minute, plug in the charger and reinsert the battery. If the status LED blinks green, then the battery is properly charging. If the status LED is still blinking red, then this likely indicates an issue with the battery or charger and will be taken care of by our team. We recommend contacting our customer support team for assistance with properly submitting a warranty claim. They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat with an Expert” in the bottom corner of your screen, Chat with a Live Agent I Monday - Friday: 9:30am – 5pm EST or by calling 1-888-909-6757 between 9AM and 7PM EST, M-F. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure a quick resolution is provided. *Hours are subject to change.
Thank you for your review. We are sorry to hear about your experience.
The battery is not shipped fully charged. It is recommended to fully charge before first use to ensure that maximum run time can be achieved. This lithium-ion battery will not develop a memory and may be charged at any time. To charge the battery, plug the charger into an AC power outlet. Insert the battery into the charger. A flashing red light on a charger when you first take it out of the box typically indicates a problem with the battery or charger itself. It could mean the battery is critically low, potentially dead, or that the charger is not functioning correctly.
We recommend trying the following troubleshooting tip.
When the battery is inserted into the charger and the status LED blinks red, remove the battery from the charger for 1 minute, then reinsert. If the status LED blinks green, then the battery is properly charging. If the status LED is still blinking red, remove the battery and unplug the charger for 1 minute. After 1 minute, plug in the charger and reinsert the battery. If the status LED blinks green, then the battery is properly charging. If the status LED is still blinking red, then this likely indicates an issue with the battery or charger and will be taken care of by our team. We recommend contacting our customer support team for assistance with properly submitting a warranty claim. They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat with an Expert” in the bottom corner of your screen, Chat with a Live Agent I Monday - Friday: 9:30am – 5pm EST or by calling 1-888-909-6757 between 9AM and 7PM EST, M-F. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure a quick resolution is provided. *Hours are subject to change.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Amazing power and battery life
on August 3, 2025
Posted by: Brian1988
from New Berlin, WI
Gender:Male
[This review was collected as part of a promotion.] I bought this mower about 3 months ago and was very pleasantly surprised with how much power it had to mulch thick grass. And I with the 2 batteries, I had no problem mowing my 1/3 acre lot. I especially love how it senses thicker grass and automatically turns on turbo mode.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Solid Performer, Great Value
on August 21, 2025
Posted by: GF2020
[This review was collected as part of a promotion.] I bought this mower as part of a package with a trimmer and blower; it was very cost effective and has worked well. I wish the battery life was a bit longer but it only takes 40 minutes to completely charge again. I do like the interchangeability of the battery between the various tools - makes things simple.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Columbus, Ohio
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought my 1st 80V Self-propelled Greenworks lawnmower 5 years ago and it is still working great! We live in a court, and I have always been able to cut the lawn with one 4.0 amp battery, no problem. I am still using it and now have the backpack blower, trimmers, etc. I decided to buy a new lawnmower for our son who had just bought a new house. This new model is amazing. I love the headlight too! I highly recommend that if you are in the market for your first electric lawnmower, that you would consider Greenworks. I guarantee, you won't be sorry.
Pros: Convenient, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great All Around Mower
on May 3, 2026
Posted by: Adifferentname
from New Orleans
Gender:Male
[This review was collected as part of a promotion.] I was skeptical of purchasing a battery powered mower. However, it has proven to be everything I hoped for and more.
The battery has more than enough capacity to complete mowing my entire lawn. I'm pleasantly surprised at how quickly the battery will recharge. I have St. Augustine grass which can grow quickly and very thick. The mower automatically jumps to turbo for the heaviest sections.
The mower is much lighter than a comparable gas mower so it mows with less effort. However, the self-propulsion is there for the hardest tasks.
I use the rear bagger since St. Augustine grass is so thick and does a great job.
Highly recommended
The battery has more than enough capacity to complete mowing my entire lawn. I'm pleasantly surprised at how quickly the battery will recharge. I have St. Augustine grass which can grow quickly and very thick. The mower automatically jumps to turbo for the heaviest sections.
The mower is much lighter than a comparable gas mower so it mows with less effort. However, the self-propulsion is there for the hardest tasks.
I use the rear bagger since St. Augustine grass is so thick and does a great job.
Highly recommended
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Bad assembly. Useless Manual
on August 12, 2024
Posted by: fuzzzz
from new york
Gender:Male
[This review was collected as part of a promotion.] Handle would not assemble because of extraneous part.
NO USER MANUAL AVAILABLE ONLINE. But they do include a TINY paper booklet that requires an extra strong magnifying glass to almost read. WHY when you charge this much money can't you provide a manual that can be read? Or at least have one online?
NO USER MANUAL AVAILABLE ONLINE. But they do include a TINY paper booklet that requires an extra strong magnifying glass to almost read. WHY when you charge this much money can't you provide a manual that can be read? Or at least have one online?
Pros: Quiet
Response from greenworkstools.comBy Greenworks, August 13, 2024
Hello fuzzzz.
Thank you for taking the time to reach out to us. We see that that link to our manual is broken and it has since been corrected. We apologize for any inconvenience this may have cause.
Here is the manual link
https://www.greenworkstools.com/cdn/shop/files/P0800248-01_2515902AZ_GWK-pro_80V_SP_Mower_Operator_Manual_Drawing_Saddle_Stitch__with_manual_5d8ce717-ac07-4139-9094-89fde0207300.pdf?v=6814124445172158052
Should you have any further questions or warranty needs, contact us through Live Chat on www.greenworkstools.com or call Greenworks Pro toll-free helpline 1-855-345-3934.
Thank you for taking the time to reach out to us. We see that that link to our manual is broken and it has since been corrected. We apologize for any inconvenience this may have cause.
Here is the manual link
https://www.greenworkstools.com/cdn/shop/files/P0800248-01_2515902AZ_GWK-pro_80V_SP_Mower_Operator_Manual_Drawing_Saddle_Stitch__with_manual_5d8ce717-ac07-4139-9094-89fde0207300.pdf?v=6814124445172158052
Should you have any further questions or warranty needs, contact us through Live Chat on www.greenworkstools.com or call Greenworks Pro toll-free helpline 1-855-345-3934.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
A welcome break from gas
on January 20, 2026
Posted by: NickS12
from Knoxville
Gender:Male
[This review was collected as part of a promotion.] I ordered the lawnmower/trimmer/ leaf blower combo after reading so many positive reviews. After testing all three out, I'll add my name to the list of happy customers. I'd recommend electric to just about anyone, and am grateful to Greenworks for making the transition easy.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com