Customer reviews from greenworkstools.com
Greenworks - 80V 21" Brushless Self-Propelled Mower (Gen 2), 4.0Ah Battery and Rapid Charger Included - Green
Average customer rating
4.6 out of 5
4.6
(1,254 Reviews)
Open Ratings Snapshot
Rating breakdown 1,254 reviews
5 Stars
975
4 Stars
200
3 Stars
26
2 Stars
16
1 Star
37
95%of customers recommend this product. 
(
1,031 out of 1,091
)
Best Buy Privacy Policy
Customer Reviews for Greenworks - 80V 21" Brushless Self-Propelled Mower (Gen 2), 4.0Ah Battery and Rapid Charger Included - Green
Customer Rating
5 out of 5
5
80V 42" Cordless Battery CrossoverT Riding Lawn Mo
on October 5, 2026
Posted by: dwe1
Verified Purchase:Yes
Works great so far. Able to mow about 1,5 acres before battery slows down. my only "complaint" so far is the reverse with blades on as one needs to stop mowing, turn off the blades, push the button and keep holding it as you turn the blades back on.
Pros: Convenient, Cost-Saver, Quiet, Effective
Written by a customer while visiting greenworkstools.com
Customer Rating
1 out of 5
1
When
on September 16, 2026
Posted by: Mower-less
Verified Purchase:Yes
If It was actually here I would like it better!!!!!!!
Response from greenworkstools.comBy Greenworks, September 17, 2026
Thank you for your feedback. We are sorry to hear that your 80V 54" MaximusZ Zero Turn Riding Mower has not yet arrived. We understand how frustrating it is to be excited about a new purchase and still be waiting for delivery. Our team will be reaching out to you directly to review your order and provide an update. If you do not see our email, please call 1-888-909-6757 (1-888-90WORKS) or chat with us through the Greenworks Tools website. Thank you again for your feedback. We are here to help and look forward to resolving this for you as quickly as possible.
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Speedy little ninja machine!
on September 11, 2026
Posted by: Nantahala
from Topton, NC
Gender:Male
Upgraded from an old John Deere Riding Mower. The SPEED of this riding mower is awesome for my 4 acre property. Had to learn how to go downhill - ended up in a ditch because it's WAY better to go UP hill when mowing hillsides. The mower is quiet, and the batteries last my entire yard and some! If it shuts down at 5%, just turn it off, wait a minute or two, and the mower will be at 25% when you turn it back on. That will get you back to the shed to switch out batteries. Mine came with 6 installed and 6 extra - so I just swap them out and I'm back in business.
Pros: Convenient, Easy to Use, Quiet, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4 out of 5
4
good mower
on August 24, 2026
Posted by: JLA540
The mower is a good one, study and very good mowing. The only issue is traction on hills and moist grass, although I think all zero turn mowers have this issue. I do wish the batteries last longer.
On a positive note I hit a large rock with the mower body and there was no damage…heavy duty!!!
Response from greenworkstools.comBy Greenworks, August 25, 2026
Thank you for sharing your experience! We are glad to hear you are enjoying the mower's performance, durability, and cutting capabilities. It is especially great to know it held up well after contacting a large rock. We appreciate your feedback regarding traction on hills and moist grass, as well as battery runtime, and we will be sure to share it with our team.
If you have questions about runtime, picking up a secondary battery set, or need any product support down the road, please do not hesitate to reach out directly to our Greenworks Customer Success Team at 1-888-909-6757 or through our online support center on (www.greenworkstools.com); we are always happy to help. Thank you for choosing Greenworks!
Written by a customer while visiting greenworkstools.com
Customer Rating
2 out of 5
2
Not recommended for St. Augustine grass
on August 19, 2026
Posted by: *KSH*
Gender:Male
Cutting height is 2.5 inches maximum. Too low for my lush St. Augustine grass. I have the 8 amp battery and I'm barely able to finish my front yard. If the grass is a little high, I can only do half my front yard. My lot is only 1/4 acre. Greenworks says the advertised run time is if you don't use the self propelled feature. It takes a couple of seconds after you disengage the self propelled lever to pull back on the mower. They refuse to refund my money.
Pros: Quiet
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, August 19, 2026
Thank you for sharing your feedback. We are sorry to hear that the mower did not meet your expectations for cutting height and runtime, particularly when maintaining St. Augustine grass. Dense, thick turf can place greater demands on the mower and battery, which may affect performance and runtime depending on mowing conditions. We understand how frustrating it can be when a product does not perform as expected. A replacement mower kit was previously provided to address your concerns, and we appreciate you taking the time to share your experience. If you continue to experience concerns with cutting height, battery runtime, or overall mower performance, we encourage you to contact our Customer Success Team so we can review the mower's operation and discuss additional troubleshooting options. They can be reached either using the online chat function, on Greenworks Tools website, or by calling 1-888-909-6757. You may also find our mower operation, maintenance, and troubleshooting videos helpful on the Greenworks YouTube channel, including tips for mowing in challenging grass conditions that may help improve performance and battery runtime. We appreciate your feedback, as it helps us better understand our customers' experiences and improve our products and support.
Written by a customer while visiting greenworkstools.com
Customer Rating
2 out of 5
2
80V package not very impressive
on July 11, 2026
Posted by: drassuorb24
from NW Louisiana
Gender:Male
Purchased: March 12, 2026 - 80v mower, trimmer, blower combo
Notes: First purchase of battery powered mower. Yard is small (6,000 sqft). St. Augustine grass.
Pros: Sturdy construction, made in USA, blower is awesome
Cons: Battery runs out after 30 minutes. Purchased 80v for longer run time.
Trimmer is heavy and cumbersome. I'm still using my old Ryobi trimmer because it is so light and easy to use. Was going to buy a Greenworks edger attachment and extra 80v battery, but Ryobi edger with battery and charger was less than half the cost of Greenworks.
Mower motor response is slow to rev up for thicker grass, leaving uncut blades of grass all over the yard. Wheels lock up if you pull backward after releasing self propel.
My takeaway is that I don't feel like there was any advantage to buying the 80V package.
Pros: Quiet
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, July 13, 2026
Thank you for sharing such detailed feedback. We are glad you found the construction solid and are enjoying the blower, but we understand your concerns about runtime, tool weight, and overall performance.
Battery runtime can vary based on grass type and cutting conditions. Thicker grass like St. Augustine may require more power, which can reduce runtime and affect cutting consistency. Raising the cutting height slightly and mowing more often may help improve performance and reduce strain on the motor.
For Greenworks rear-wheel self-propelled units, the drive system is designed to assist forward mowing and improve traction. When backing up, release the self-propel lever before pulling the mower rearward. If the wheels feel locked, stop, allow the drive system to fully disengage, and then pull back slowly with the handle slightly lifted. If the issue continues, please refer to the owner’s manual for model-specific guidance.
We also appreciate your feedback on the trimmer weight and mower response. These comments are valuable and will be shared with our team.
If you would like us to help with optimizing the tool’s performance or exploring options, our Success team is available through the Greenworks Tools website Contact Us page, either through Chat or by phone at 1-888-909-6757. Thank you again for trying the 80V platform and for sharing your experience.
Written by a customer while visiting greenworkstools.com
Customer Rating
4 out of 5
4
Mean Green Machine
on July 3, 2026
Posted by: Hot in Texas
from Houston Texas
Gender:Male
Verified Purchase:Yes
Exceptionally well built, this however increases the weight and if you have hills or steep inclines expect runtime to be reduced. Also, hills and slopes will need to be dry to prevent slipping. Charging is simple and relatively fast, very reliable. The machine will cut through very tall and wet grass - again runtime will be reduced.
The claimed “Up to 4 Acres” - this must be for perfectly level, smooth, minimal trim level and minimum turns - like a football pitch. The website does not specify what conditions are required to achieve the claimed acreage - nor does it advertise a runtime.
In our experience, 2 acres can be done with upgraded batteries- replacing the 4 x 6 amp hour batteries with 4 x 8 amp hour batteries.
Overall very pleased, love the reduced noise level and no fumes. Would buy again.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4 out of 5
4
Some improvements could be made but machine seems!
on June 26, 2026
Posted by: Greenworks costumer
from Portland, OR
Gender:Male
Verified Purchase:Yes
Had it for a week and like the mower with the following exceptions:
1. The front tires are soft and leave rubber marks on my concrete driveway
2. The rear tires slip a lot on grass, etc. and if it is wet at all be careful. Not impressed with the tread
3. The wall charger for the mower does not shut off once the charging is completed for the mower batteries and you have to unplug the charger from the mower.
Pros: Easy to Use, Environmentally Safe
Written by a customer while visiting greenworkstools.com
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