Customer reviews from greenworkstools.com
Greenworks - 80V 21" Brushless Self-Propelled Mower (Gen 2), 4.0Ah Battery and Rapid Charger Included - Green
Average customer rating
4.6
(294 Reviews)
Rating breakdown 294 reviews
5 Stars
216
4 Stars
55
3 Stars
7
2 Stars
4
1 Star
12
93%of customers recommend this product.
(
225 out of
241)
Customer Reviews for Greenworks - 80V 21" Brushless Self-Propelled Mower (Gen 2), 4.0Ah Battery and Rapid Charger Included - Green
Customer Rating
1
80V 21” lawnmower
on May 1, 2023
Posted by: waterdog
from Utah
Gender:Male
Bought this mower last fall. It came ‘tool only’ and I couldn’t afford the battery and charger at the time. Love to review it. My 60 volt was brilliant till I hit a hidden stump and toasted it. Would like to know if the 80V can run with one battery or the two it’s slotted for. I also feel a little ‘bait and switched’ with the tool only. Love all my other Greenworks tools and would like to stick with you.
Response from greenworkstools.comBy Greenworks, Customer Care, May 2, 2023
Hello waterdog,
Thank you for your interest and your continued support.
While the lawn mower can be used with one battery. It is recommend using both batteries for optimal runtime.
From time to time we do run sales on our batteries and more! Please be sure to follow us on social media for updates on new units and promotions.
https://www.instagram.com/greenworkstools
https://twitter.com/GreenworksTools
https://www.facebook.com/greenworkstools
If none of these forms of social media interest you, no worries! You can also check out our web page at https://www.greenworkstools.com and sign up for emails about upcoming promotions and product releases.
Thank you for your interest and your continued support.
While the lawn mower can be used with one battery. It is recommend using both batteries for optimal runtime.
From time to time we do run sales on our batteries and more! Please be sure to follow us on social media for updates on new units and promotions.
https://www.instagram.com/greenworkstools
https://twitter.com/GreenworksTools
https://www.facebook.com/greenworkstools
If none of these forms of social media interest you, no worries! You can also check out our web page at https://www.greenworkstools.com and sign up for emails about upcoming promotions and product releases.
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Long runtime. Can't handle thick lawns.
on May 12, 2023
Posted by: JMatt64
from Guilford, CT
Gender:Male
Been using this mower for two seasons. Two issues stand out. 1) It does not handle thick, 3" or more height when cutting. Leaves clumps of grass even when the bag is empty. 2) When the bag is only halfway full, it's enough at that point to block the discharge shoot, and stop anymore clippings from entering the bag. I constantly have to empty the bag well before it is full! It seems the clippings don't get discharged at a high enough velocity to push them further back into the bag!
Pros: Easy to Use, Quiet, Durable, Environmentally Safe
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, May 16, 2023
Hello JMatt64
Thank you for your review. We are very sorry to hear about this experience!
In most cases this means either of two things. Depending on the length of the grass and when the last time it was cut the bag may fill up quickly. Another reason, why the grass not flowing into my bagger properly could be the collection bag is clogged. If the lining of your grass bag is clogged with old grass, you should clean it and once clean the air should flow through the grass bag more efficiently and improve the grass collection.
Hope this suggestion helps! If you find that you are still experiencing issues, we would be more than happy to assist with further diagnosis. Please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS).
Thank you for your review. We are very sorry to hear about this experience!
In most cases this means either of two things. Depending on the length of the grass and when the last time it was cut the bag may fill up quickly. Another reason, why the grass not flowing into my bagger properly could be the collection bag is clogged. If the lining of your grass bag is clogged with old grass, you should clean it and once clean the air should flow through the grass bag more efficiently and improve the grass collection.
Hope this suggestion helps! If you find that you are still experiencing issues, we would be more than happy to assist with further diagnosis. Please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS).
Written by a customer while visiting greenworkstools.com
Posted by: Gaboone
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love the headlights and slots fir two 80v batteries
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Austin, TX
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Works really great. I would recommend getting a second battery though. I have a pretty small front and backyard and only get about 75% through it before the battery dies. I still find it more convenient than my previous gas mowers
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: CATGUY72
Verified Purchase:Yes
[This review was collected as part of a promotion.] Went from push mower to self propelled. Wow what a difference. Make my life easier. Very happy with greenworks products.
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Seattle
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have really enjoyed my Greenworks equipment. More than powerful enough to handle any job I need. I love the convenience of not needing to use messy gas as I often need to bring the leaf blower through the house to get to the deck. I would highly recommend this brand for anyone looking to go electric
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Love this mower
on June 22, 2024
Posted by: Miggy24
from North Carolina
Gender:Male
This has been the perfect mower. Easy to use, the 80v batteries are the way to go.
Pros: Convenient, Easy to Use, Quiet, Durable, Environmentally Safe, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
So far, so good
on July 5, 2024
Posted by: JDub55
from Beavercreek, OH
Gender:Male
[This review was collected as part of a promotion.] High lift blade seems to stand the grass straight up for the cut. Self-propelled feature takes some getting used to. Wheels won't turn when you turn the mower until you roll it some. Solution is to let go of the propulsion switches before you get to the end of the row.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com