Customer reviews from greenworkstools.com
Greenworks - 80V 21" Brushless Self-Propelled Mower (Gen 2), 4.0Ah Battery and Rapid Charger Included - Green
Average customer rating
4.6
(294 Reviews)
Rating breakdown 294 reviews
5 Stars
216
4 Stars
55
3 Stars
7
2 Stars
4
1 Star
12
93%of customers recommend this product.
(
225 out of
241)
Customer Reviews for Greenworks - 80V 21" Brushless Self-Propelled Mower (Gen 2), 4.0Ah Battery and Rapid Charger Included - Green
Customer Rating
1
Not Worth It
on May 27, 2024
Posted by: Anonymous
from Idaho
I’ve had this mower for almost three months now and I mow every other week. I only have .25 acres the first month I could mow the whole lawn with no issue, the second month I had to recharge one batteries to finish (three full batteries), and now I can’t even mow half of my yard with both batteries full. Not sure if I got faulty batteries but it’s ridiculous that it takes me 5 hours to mow my .25 acre lawn because I have to wait for batteries to charge.
Pros: Quiet
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, May 29, 2024
Hello SabsBurch,
Thank you for taking the time to share your experience.
We are sorry to hear that the unit has not fully met your expectations. The overall battery life is dependent on many factors such as where they have been stored, charged, and handled. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging. It is recommended to store the battery with a full charge, and if it is being stored for a period where no use is expected, to check on the charge every couple of months. If you notice the charge has dropped, we advise charging the battery back up to full before returning it to its safe storage place. Following these steps will ensure you receive the most of the battery life. Runtimes can vary depending on a few factors, including but not limited to if the self-propel feature is used throughout the entire cut, grass texture and consistency, cutting height, and lawn size. If you wish to address your concerns directly with one of our Product Experts, please contact us by chatbot through the customer contact page located on our website on www.greenworkstools.comor call Greenworks Pro toll-free helpline at 1-855-345-3934. We would like the opportunity to speak with you to see whether your run time and battery life would be considered average.
Thank you for taking the time to share your experience.
We are sorry to hear that the unit has not fully met your expectations. The overall battery life is dependent on many factors such as where they have been stored, charged, and handled. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging. It is recommended to store the battery with a full charge, and if it is being stored for a period where no use is expected, to check on the charge every couple of months. If you notice the charge has dropped, we advise charging the battery back up to full before returning it to its safe storage place. Following these steps will ensure you receive the most of the battery life. Runtimes can vary depending on a few factors, including but not limited to if the self-propel feature is used throughout the entire cut, grass texture and consistency, cutting height, and lawn size. If you wish to address your concerns directly with one of our Product Experts, please contact us by chatbot through the customer contact page located on our website on www.greenworkstools.comor call Greenworks Pro toll-free helpline at 1-855-345-3934. We would like the opportunity to speak with you to see whether your run time and battery life would be considered average.
Written by a customer while visiting greenworkstools.com
Posted by: raoul_lipschitz
Verified Purchase:Yes
[This review was collected as part of a promotion.] Quiet, cuts tall, wet grass effectively (but as the instructions note, the batteries work harder under these conditions). Batteries charge faster than I would have guessed.
Pros: Easy to Use, Quiet, Durable, Environmentally Safe, Powerful
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great battery time
on May 12, 2025
Posted by: Brewmore
from Trion, GA
Gender:Male
[This review was collected as part of a promotion.] The battery charge lasts to mow my 1/2 acre yard with charge left over. The mower cuts cleanly. No gas. No oil. No difficulty starting. I’m well pleased with this purchase.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Bat sucks
on August 12, 2025
Posted by: Crappy batteries
from Sikeston mo
Gender:Male
[This review was collected as part of a promotion.] Batteries don’t last a third of what they say. Can’t mow 8000 square feet with 3 batteries
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, August 13, 2025
Thank you for sharing your experience with us. We’re sorry to hear the run time hasn’t met your needs. Several factors can affect battery life—dense or tall grass, hilly terrain, or grass over 4 inches all require more power and can shorten run time.
For best results, we recommend raising the cutting height and trimming no more than one-third of the grass length at a time, then waiting a couple of days before cutting again. Mowing when the grass is dry and walking at a steady pace will also help the blade work more efficiently. As your lawn becomes regularly maintained, you should see both cut quality and run time improve.
For an 8,000 sq. ft. lawn, you might also consider one of our Greenworks ride-on mowers, designed for larger areas and heavier cutting needs. We offer a range of options to suit different lawn sizes and conditions, and our team is happy to help you find the right fit. You can reach us via Live Chat on our website (www.greenworkstools.com) or by phone at 1-888-909-6757.
For a home with a lawn size of 8000 sq ft, you may want to consider one of our Greenworks ride-on mowers. These units are designed for lawns that require more heavy-duty cutting needs. We have a variety of options for a range of household lawn care needs. We hope the above information has been helpful. If you would like more detail on what units may be best suited for your needs, please contact us through Live chat direct on our site or by phone at 1-888-909-6757. We are here to help.
For best results, we recommend raising the cutting height and trimming no more than one-third of the grass length at a time, then waiting a couple of days before cutting again. Mowing when the grass is dry and walking at a steady pace will also help the blade work more efficiently. As your lawn becomes regularly maintained, you should see both cut quality and run time improve.
For an 8,000 sq. ft. lawn, you might also consider one of our Greenworks ride-on mowers, designed for larger areas and heavier cutting needs. We offer a range of options to suit different lawn sizes and conditions, and our team is happy to help you find the right fit. You can reach us via Live Chat on our website (www.greenworkstools.com) or by phone at 1-888-909-6757.
For a home with a lawn size of 8000 sq ft, you may want to consider one of our Greenworks ride-on mowers. These units are designed for lawns that require more heavy-duty cutting needs. We have a variety of options for a range of household lawn care needs. We hope the above information has been helpful. If you would like more detail on what units may be best suited for your needs, please contact us through Live chat direct on our site or by phone at 1-888-909-6757. We are here to help.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great value on 3 piece combo
on August 20, 2025
Posted by: Morry
from West Des Moines Iowa
Gender:Male
[This review was collected as part of a promotion.] Just received this combination today and looking forward to using it. Went together easy and ordering process was simple. I will update review after use.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: N. Doran
from Louisiana
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great package deal for a small yard homeowner! Definitely gets the job done. The neighbors will be jealous.
Pros: Convenient, Easy to Use, Quiet, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
New mower for warranty coverage
on September 4, 2025
Posted by: JDee
from Baton Rouge
Gender:Male
[This review was collected as part of a promotion.] I received a new lawnmower after my Greenworks mower broke due to warranty coverage.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Don't Waste Your Money
on September 27, 2025
Posted by: Mark54
[This review was collected as part of a promotion.] This is my second review of this mower. I have been cutting grass for 55+ years, and I have never disliked a mower as much as I am disliking this mower - I wish I had gotten my grass-powered mower repaired, instead of buying this mower. This mower gives a poor, uneven cut - thick, heavy grass, or light grass. When you disengage the self-propulsion, it's impossible to pull the mower backwards, until you push it forward a bit, or "bounce" the mower. This mower is extremely difficult to maneuver in tight quarters, or when you have to cut around something in your yard. The battery does not last nearly as long as claimed. All I can say is, don't waste your money.
Response from greenworkstools.comBy Greenworks, September 29, 2025
Hello Mark54. We appreciate you taking the time to share your detailed feedback. We are sorry to hear that your experience with the mower has been frustrating. The issues you have described with cut quality, maneuverability, and battery runtime are not what we want our customers to experience. Runtime can vary and depend on a few factors, including but not limited to using self-propelled, self-propelled mowers do use more batteries than standard push mowers as more power is being demanded from the battery to run the blades and the wheels. Grass texture and consistency. Cutting height and lawn size, when grass is not too thick and well maintained under 4 inches. For added runtime, we recommend purchasing an additional battery, Greenworks 80V batteries are interchangeable with 80V units, the higher the ampere-hour (AH) rating is on the battery, the longer the run time will be in comparison to a lower ampere-hour battery. The self-propelled feature is not usable in reverse. They are designed to lock when pulled back to prevent damage to the drive belt. If you are using the self-propelled feature, the mower will attempt to move forward and will be difficult to move backwards. You would have to release the self-propelled lever to pull the mower backwards while still holding onto the start lever. We hope this information helps you understand our product better and perhaps encourages you to give it a second chance! If you ever have specific questions or concerns about our products, contact Greenworks via Live chat on our website (www.greenworkstools.com), call us at 1-888-909-6757 (1-888-90WORKS) or refer to the FAQ ask section of the tool or ask us a question, anytime.
Written by a customer while visiting greenworkstools.com