Customer reviews from greenworkstools.com
Greenworks - 80V 21" Brushless Self-Propelled Mower (Gen 2), 4.0Ah Battery and Rapid Charger Included - Green
Average customer rating
4.6
(1,254 Reviews)
Rating breakdown 1,254 reviews
5 Stars
975
4 Stars
200
3 Stars
26
2 Stars
16
1 Star
37
95%of customers recommend this product.
(
1,031 out of
1,091)
Customer Reviews for Greenworks - 80V 21" Brushless Self-Propelled Mower (Gen 2), 4.0Ah Battery and Rapid Charger Included - Green
Customer Rating
5
Greenworks - 80 Volt 21-Inch Self-Propelled Lawn Mower (1 x 4.0A
on August 5, 2025
Posted by: Buttonsandbandit
from Southern California
Gender:Female
[This review was collected as part of a promotion.] First, let me say that I'm a 74 year old single female and do my own yard work. My Craftsman gas mower was 20 years old and required 30+ pulls to start. The Greenworks lawnmower was easy to assemble. I used it today for the first time. It was easy to start. The mower cuts well, has a lot power, and didn't use much of the battery. I had it set on the lowest setting for self-propel. Any higher setting was too much power for me. So far I'm very, very pleased with my purchase. I'll look forward to mowing my lawn again.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
As promised
on August 5, 2025
Posted by: SWR27
from Missoula MT
Gender:Male
[This review was collected as part of a promotion.] Used for a dozen or so mowings of about a quarter acre. Plenty of battery and power to cut tall thick grass.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Self Propel and Throttle Control does not work
on August 5, 2025
Posted by: Dano59
from Indianapolis, IN
Gender:Male
Straight out of the box, this products self propel and throttle control does not work. Called support and no help. They are giving me the run around now.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, August 5, 2025
Hello Dano59.
Thank you for taking the time to voice your concerns. We’re very sorry to hear that you experienced an issue with your 80V Self-Propelled Mower, and that your interaction with our customer service team left you feeling unsatisfied. That’s certainly not the experience we want for our customers, and we appreciate the opportunity to address it.
Please know there is never any intent to disappoint. However, our warranty coverage applies only to products purchased from authorized sellers. These sellers are approved to carry and sell Greenworks tools, and their products are guaranteed to be new, properly handled, and backed by a full warranty.
Unfortunately, we don’t have control over how equipment is handled, stored, or shipped when sold by unauthorized third-party sellers. For this reason, we always recommend purchasing directly from us or from one of our authorized partners to ensure your warranty coverage is valid and your product meets our quality standards.
If you’re ever unsure whether a seller is authorized, we encourage you to contact us before purchasing. Our team is happy to confirm for you — just give us a call at 1-888-909-6757 (1-888-90WORKS).
Thank you again for your feedback — it helps us improve both our service and support.
Thank you for taking the time to voice your concerns. We’re very sorry to hear that you experienced an issue with your 80V Self-Propelled Mower, and that your interaction with our customer service team left you feeling unsatisfied. That’s certainly not the experience we want for our customers, and we appreciate the opportunity to address it.
Please know there is never any intent to disappoint. However, our warranty coverage applies only to products purchased from authorized sellers. These sellers are approved to carry and sell Greenworks tools, and their products are guaranteed to be new, properly handled, and backed by a full warranty.
Unfortunately, we don’t have control over how equipment is handled, stored, or shipped when sold by unauthorized third-party sellers. For this reason, we always recommend purchasing directly from us or from one of our authorized partners to ensure your warranty coverage is valid and your product meets our quality standards.
If you’re ever unsure whether a seller is authorized, we encourage you to contact us before purchasing. Our team is happy to confirm for you — just give us a call at 1-888-909-6757 (1-888-90WORKS).
Thank you again for your feedback — it helps us improve both our service and support.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Amazing power and battery life
on August 3, 2025
Posted by: Brian1988
from New Berlin, WI
Gender:Male
[This review was collected as part of a promotion.] I bought this mower about 3 months ago and was very pleasantly surprised with how much power it had to mulch thick grass. And I with the 2 batteries, I had no problem mowing my 1/3 acre lot. I especially love how it senses thicker grass and automatically turns on turbo mode.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
GREAT MOWER!
on July 30, 2025
Posted by: Tom25
from AZ
Gender:Male
[This review was collected as part of a promotion.] This Mower exceeded my expectations. This Mower is very quiet! Only had it for 2 weeks and love it compared to my previous corded Mower. I love the self Propelled feature. I have this one on #3 height and it cuts nice and low, that is the lowest setting on my old one. I am very happy so far!!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
easy use
on July 30, 2025
Posted by: TOMASS
[This review was collected as part of a promotion.] first electric mower purchase very user friendly product
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great features and super value package
on July 28, 2025
Posted by: Happy mom
from Findlay, Ohio
Gender:Female
[This review was collected as part of a promotion.] I just bought this mower and my son and I love it. Makes mowing fun and easy!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Lawn mower
on July 27, 2025
Posted by: SmittyK
from Sacramento Ca
Gender:Female
[This review was collected as part of a promotion.] I waited to send my review because I wanted to spend time with my mower . I find it very easy to operate . The cut of the blades is good on the first pass and the battery last a long time. I am very pleased with this product. I recommended it to a friend and they purchased one.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com