Customer reviews from greenworkstools.com
Greenworks - 80V 21" Brushless Self-Propelled Mower (Gen 2), 4.0Ah Battery and Rapid Charger Included - Green
Average customer rating
4.6
(1,254 Reviews)
Rating breakdown 1,254 reviews
5 Stars
975
4 Stars
200
3 Stars
26
2 Stars
16
1 Star
37
95%of customers recommend this product.
(
1,031 out of
1,091)
Customer Reviews for Greenworks - 80V 21" Brushless Self-Propelled Mower (Gen 2), 4.0Ah Battery and Rapid Charger Included - Green
Posted by: SteveX
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a solid, capable mower that does its job well. The 80V battery provides plenty of power to get through a medium-sized lawn without any issue, and having two batteries is a convenient feature. The self-propelled function works as expected and is helpful on inclines. The 4-in-1 options for handling clippings are a practical touch, offering good flexibility.
It is a fairly heavy piece of equipment, which is worth noting. While it performs reliably, the price point is still a consideration for the value.
A good, efficient choice for someone looking to switch to battery-powered lawn care.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Misrepresentation of the acreage it does
on September 4, 2025
Posted by: DanOO
Gender:Female
[This review was collected as part of a promotion.] The article, when you read about it, greenworks, says this mower goes three quarters of an acre, but when you get the box, it states only one third of an acre. Their description of the product doesn't actually match what the box says when you received the product. I could not figure out how to add the image of the box.
Response from greenworkstools.comBy Greenworks, January 14, 2026
Hello DanOO.
Thank you for bringing this to our attention. We understand how confusing and frustrating it can be when the information listed online does not appear to match what is shown on the product packaging. Runtime and coverage estimate, such as acreage, are based on ideal operating conditions and can vary depending on factors like grass height, terrain, speed, and usage of self-propelled features. In some cases, packaging may reflect more conservative estimates to account for these variables.
We appreciate you sharing this feedback, as consistency between product descriptions and packaging is important. We will pass this along to the appropriate team for review. If you have questions about performance expectations or would like assistance determining whether this mower meets your needs, our customer support team is available to help. They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat Now” in the bottom corner of your screen, Chat with a Live Agent or by calling 1-888-909-6757.
Thank you for bringing this to our attention. We understand how confusing and frustrating it can be when the information listed online does not appear to match what is shown on the product packaging. Runtime and coverage estimate, such as acreage, are based on ideal operating conditions and can vary depending on factors like grass height, terrain, speed, and usage of self-propelled features. In some cases, packaging may reflect more conservative estimates to account for these variables.
We appreciate you sharing this feedback, as consistency between product descriptions and packaging is important. We will pass this along to the appropriate team for review. If you have questions about performance expectations or would like assistance determining whether this mower meets your needs, our customer support team is available to help. They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat Now” in the bottom corner of your screen, Chat with a Live Agent or by calling 1-888-909-6757.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Excellent lawnmower
on September 4, 2025
Posted by: Mal Zell
from Pittsburgh, Pennsylvania
Gender:Male
[This review was collected as part of a promotion.] This lawnmower is excellent. I had 4 hours of back surgery. Thevsurgeon said I could cut my grass but not with my pull start. So I bought this mower and I am so happy I did. It is so easy to use and I can cut my 3 foot embankment with one hand. And it cuts great and leaves the lawn beautiful.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great Mower!!
on September 3, 2025
Posted by: Gallegillie
from roanoke, VA
Gender:Male
[This review was collected as part of a promotion.] We bought this mower at the beginning of spring in order to replace our old gas mower, and this mower has surpassed my expectations, we do recommend to have an extra battery, they charge so fast that by the time 1 runs out the other one will be fully charged.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Easy start
on September 1, 2025
Posted by: DaveG1956
from Richmond VA
Gender:Male
[This review was collected as part of a promotion.] I had read just about every review I could find before purchasing this, It's by far the best lawn mower I have ever had,No more running out of gas or pulling a string, its a dream to operate and makes cutting my grass a pleasure!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Good mower
on August 31, 2025
Posted by: Nong
from NY
Gender:Male
[This review was collected as part of a promotion.] Good features, easy to use. Would be better if comes with an extra battery.
The company app is not available in the US, that's weird. Registration is a hassle, can't download the receipt.
The company app is not available in the US, that's weird. Registration is a hassle, can't download the receipt.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Excellent Product
on August 31, 2025
Posted by: LawnMowJohn
from Boston MA
Gender:Male
[This review was collected as part of a promotion.] This mower performs exceptionally well. The batteries recharge rapidly, and the unit is both robust and powerful, efficiently managing thick and overgrown grass while remaining lighter than traditional gas models. Adjusting the mowing height is straightforward with a single lever, and switching between bagging and mulching modes is quick and simple. Additionally, I utilize this mower in the fall to collect leaves, and it consistently delivers excellent results.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Going strong
on August 29, 2025
Posted by: LawnLad1
from South Carolina
Gender:Male
[This review was collected as part of a promotion.] I had my mower going on 6 years, it’s still going strong. Haven’t even replace or sharpen the blades. The battery still last the same amount of time. I’m happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com