Customer reviews from greenworkstools.com
Greenworks - 80V 21" Brushless Self-Propelled Mower (Gen 2), 4.0Ah Battery and Rapid Charger Included - Green
Average customer rating
4.5
(307 Reviews)
Rating breakdown 307 reviews
5 Stars
222
4 Stars
57
3 Stars
7
2 Stars
6
1 Star
15
92%of customers recommend this product.
(
230 out of
250)
Customer Reviews for Greenworks - 80V 21" Brushless Self-Propelled Mower (Gen 2), 4.0Ah Battery and Rapid Charger Included - Green
Customer Rating
5
This 71yr old says MUCH easier to mow yard
on August 6, 2025
Posted by: Big Jim
from Tyler,TX
Gender:Male
[This review was collected as part of a promotion.] Mower is exactly as advertised and makes mowing so much easier!!!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Amazing power and battery life
on August 3, 2025
Posted by: Brian1988
from New Berlin, WI
Gender:Male
[This review was collected as part of a promotion.] I bought this mower about 3 months ago and was very pleasantly surprised with how much power it had to mulch thick grass. And I with the 2 batteries, I had no problem mowing my 1/3 acre lot. I especially love how it senses thicker grass and automatically turns on turbo mode.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Mows with the best
on July 26, 2025
Posted by: Randiski
from Wichita, KS
Gender:Male
[This review was collected as part of a promotion.] I upgraded from the 60V 21" Greenworks push mower. This 80V has just as goog of run time with the added Turbo feature. My leaves won't stand a chance!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
work well enough but still has its problems.
on July 19, 2025
Posted by: Smt5959
We bought a GreenWorks push mower at a garage sale. It had only been used a couple of times. We love using it but the battery doesn't make a good connection, and it sometimes won't start. Other than that we've been pleased with it.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Mower On Over
on July 17, 2025
Posted by: Toothache
from Virginia
Gender:Male
[This review was collected as part of a promotion.] This is a FANTASITC mower, truly the best on the market. Easy to use, great power and does a great job with little to no grass run off.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Self-Propel stopped working
on July 14, 2025
Posted by: Aud04
I bought this nearly exactly 3 years ago and take impeccable care of it. The Self-Propel stopped working today. Without this feature it renders the lawnmower almost unusable on a yard that has incline and for someone lacking in strength to push through it I would think the life a lawnmower would be greater than 3 years. Very Disappointed as it was not an inexpensive mower.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, July 15, 2025
Hello Aud04.
We are sorry to hear about your recent experience with us. It is unfortunate that this process has made you lose confidence in us. We, at Greenworks like any other brand, have a warranty procedure we must adhere to for warranty claims and their timelines. Greenworks 80V line is backed by a 4-year tool limited & 4-year battery warranty which is more than double industry standard & Renewed: 90-day tool limited warranty; 90-day battery limited warranty. This means you have got a little protection on your investment. It also makes a statement on how much Greenworks stands behind their products. Although you are past the warranty period, one of our Authorized Service Dealers may still be able to help with troubleshooting. To find a dealer in your area, visit (https://www.greenworkstools.com/pages/authorized-service-center-locator). Simply enter your zip code, and the nearest service center. We appreciate your longstanding loyalty as a customer and hope this experience does not bring it to an end. If you need any further support, our team is available to assist you. You can connect with us through Live Chat on our website at (www.greenworkstools.com), or by phone on 1-888-909-6757.
We are sorry to hear about your recent experience with us. It is unfortunate that this process has made you lose confidence in us. We, at Greenworks like any other brand, have a warranty procedure we must adhere to for warranty claims and their timelines. Greenworks 80V line is backed by a 4-year tool limited & 4-year battery warranty which is more than double industry standard & Renewed: 90-day tool limited warranty; 90-day battery limited warranty. This means you have got a little protection on your investment. It also makes a statement on how much Greenworks stands behind their products. Although you are past the warranty period, one of our Authorized Service Dealers may still be able to help with troubleshooting. To find a dealer in your area, visit (https://www.greenworkstools.com/pages/authorized-service-center-locator). Simply enter your zip code, and the nearest service center. We appreciate your longstanding loyalty as a customer and hope this experience does not bring it to an end. If you need any further support, our team is available to assist you. You can connect with us through Live Chat on our website at (www.greenworkstools.com), or by phone on 1-888-909-6757.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Cannot Handle Any Amount of Wet Grass.
on July 11, 2025
Posted by: Chase206
I’ve never hated a purchase more. If you live where the dew stays on for awhile, or is a more wet, humid climate in general, do not purchase this. The mower cannot handle it. The wet grass gets gunked up and blade shuts off every few feet. And due to it constantly shutting off and needing to be restarted, the battery depletes extremely quickly. Should have returned it forever ago.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, July 11, 2025
Hello Chase206,
We acknowledge your disappointment with the mower's performance. We understand that it did not meet your expectations. As our lawn mowers are electric, it is advised to not use them in damp/wet locations or if it is raining. Wet grass is inherently more challenging for any mower due to its increased weight and resistance to cutting. Wet grass is heavier and more difficult to cut, which can cause the mower to struggle.
Mowing wet grass can negatively impact the quality of the cut, potentially leading to unevenness and clumping of clippings.
What to do instead.
Wait for the grass to dry, if possible, wait until the dew or rain has passed and the grass is dry to the touch before mowing.
Raise the cutting height, if you must mow wet grass, raise the mowers' cutting height to minimize the amount of grass being cut at once.
Clean the mower thoroughly, after mowing wet grass, be sure to clean the mower deck and blades to prevent rust and corrosion.
We hope you will find this information useful. If you need any further support, our team is available to assist you. You can connect with us through Live Chat on our website at www.greenworkstools.com, or by phone at 1-888-909-6757.
We acknowledge your disappointment with the mower's performance. We understand that it did not meet your expectations. As our lawn mowers are electric, it is advised to not use them in damp/wet locations or if it is raining. Wet grass is inherently more challenging for any mower due to its increased weight and resistance to cutting. Wet grass is heavier and more difficult to cut, which can cause the mower to struggle.
Mowing wet grass can negatively impact the quality of the cut, potentially leading to unevenness and clumping of clippings.
What to do instead.
Wait for the grass to dry, if possible, wait until the dew or rain has passed and the grass is dry to the touch before mowing.
Raise the cutting height, if you must mow wet grass, raise the mowers' cutting height to minimize the amount of grass being cut at once.
Clean the mower thoroughly, after mowing wet grass, be sure to clean the mower deck and blades to prevent rust and corrosion.
We hope you will find this information useful. If you need any further support, our team is available to assist you. You can connect with us through Live Chat on our website at www.greenworkstools.com, or by phone at 1-888-909-6757.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
This one is for my Mom
on July 5, 2025
Posted by: NScoBar
from Lubbock, TX
Gender:Male
[This review was collected as part of a promotion.] I have been using Greenworks for years now. Mower, weedeater, blower, compressor, chainsaw, etc... We thought is was about time to introduce mom to the benefits of electric lawn care.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com