Customer reviews from greenworkstools.com
Greenworks - 80V 21" Brushless Self-Propelled Mower (Gen 2), 4.0Ah Battery and Rapid Charger Included - Green
Average customer rating
4.5
(307 Reviews)
Rating breakdown 307 reviews
5 Stars
222
4 Stars
57
3 Stars
7
2 Stars
6
1 Star
15
92%of customers recommend this product.
(
230 out of
250)
Customer Reviews for Greenworks - 80V 21" Brushless Self-Propelled Mower (Gen 2), 4.0Ah Battery and Rapid Charger Included - Green
Customer Rating
4
Solid Performer, Great Value
on August 21, 2025
Posted by: GF2020
[This review was collected as part of a promotion.] I bought this mower as part of a package with a trimmer and blower; it was very cost effective and has worked well. I wish the battery life was a bit longer but it only takes 40 minutes to completely charge again. I do like the interchangeability of the battery between the various tools - makes things simple.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Bad Lawnmover
on August 20, 2025
Posted by: Bpatel
I bought this lawn mover 80V 21" self propelled lawn move to upgrade my 40V push mover, I bought in feb 25 for this summer, all time I used it gave me more hassle. for level 4 also it doesn't work - i mean to finish small front and back yard lawn I have - I have to restart this device more than 3 times. Charging also doesn't last.
When I called support, I was told to use 5 or 6 level, means cut nothing? Also alternate I was told to turn the lawn mover (which i never did for 40v or any in past since 2007) and clean. I will try that if that helps but to me why I need to clear that - I never did for any of my past 3+ lawn mover since 2007.
Response from greenworkstools.comBy Greenworks, August 21, 2025
Hello Bpatel.
We are sorry to hear about the difficulties you have experienced with your 80V 21" Self-Propelled Lawn Mower. We understand how frustrating it is when a new mower does not perform as expected, especially when your 40V model worked more smoothly for you.
This 80V mower is designed for higher power output, which can make it more sensitive to factors such as cutting height, grass thickness, and buildup under the deck. If grass accumulates beneath the mower, it can restrict airflow and reduce cutting efficiency and occasionally cleaning underneath the deck can help restore performance. We recommend doing this only when the battery is removed for safety.
Regarding runtime, actual cutting time can vary depending on the height and density of the grass, the mowing mode used, and terrain. Using higher height settings (levels 5 or 6) does not mean “cutting nothing,” but allows the mower to maintain power more effectively in thick or tall grass. For shorter, well-maintained lawns, lower settings should work better once the deck is clear.
We appreciate your feedback and want to make sure your mower works the way it should. If cleaning the deck does not resolve the issue, please reach back out to our support team with your unit and battery information so we can assist further under warranty.
They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat with an Expert” in the bottom corner of your screen, Chat with a Live Agent I Monday - Friday: 9:30am – 5pm EST or by calling 1-888-909-6757 between 9AM and 7PM EST, M-F. 9AM and 5PM EST, SAT - SUN. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided. *Hours are subject to change without notice.
Thank you for giving Greenworks the opportunity to improve your experience.
We are sorry to hear about the difficulties you have experienced with your 80V 21" Self-Propelled Lawn Mower. We understand how frustrating it is when a new mower does not perform as expected, especially when your 40V model worked more smoothly for you.
This 80V mower is designed for higher power output, which can make it more sensitive to factors such as cutting height, grass thickness, and buildup under the deck. If grass accumulates beneath the mower, it can restrict airflow and reduce cutting efficiency and occasionally cleaning underneath the deck can help restore performance. We recommend doing this only when the battery is removed for safety.
Regarding runtime, actual cutting time can vary depending on the height and density of the grass, the mowing mode used, and terrain. Using higher height settings (levels 5 or 6) does not mean “cutting nothing,” but allows the mower to maintain power more effectively in thick or tall grass. For shorter, well-maintained lawns, lower settings should work better once the deck is clear.
We appreciate your feedback and want to make sure your mower works the way it should. If cleaning the deck does not resolve the issue, please reach back out to our support team with your unit and battery information so we can assist further under warranty.
They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat with an Expert” in the bottom corner of your screen, Chat with a Live Agent I Monday - Friday: 9:30am – 5pm EST or by calling 1-888-909-6757 between 9AM and 7PM EST, M-F. 9AM and 5PM EST, SAT - SUN. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided. *Hours are subject to change without notice.
Thank you for giving Greenworks the opportunity to improve your experience.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great value on 3 piece combo
on August 20, 2025
Posted by: Morry
from West Des Moines Iowa
Gender:Male
[This review was collected as part of a promotion.] Just received this combination today and looking forward to using it. Went together easy and ordering process was simple. I will update review after use.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Joel P.
from Beloit, WI
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Recently moved from a condo to a home. First time in over 10 years I've done yardwork. Each piece of Greenworks equipment I have works great. Highly recommend!
Pros: Easy to Use, Quiet, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Very happy with newly purchased 80V self-propelled lawn mower
on August 17, 2025
Posted by: Nitp
[This review was collected as part of a promotion.] Mower arrived in a well-designed package. Assembly was super easy. Instructions were perfect. Build quality is excellent. Love the way it folds up for easy storage. Looking forward to getting years of service from this mower!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great mower-powerful & quiet
on August 16, 2025
Posted by: Ksulli71
from Bardstown KY
Gender:Male
[This review was collected as part of a promotion.] We’ve had this a couple weeks and could not be happier with it. We live on a couple acres and need it for along the fences. It is perfect to get that job done.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Bat sucks
on August 12, 2025
Posted by: Crappy batteries
from Sikeston mo
Gender:Male
[This review was collected as part of a promotion.] Batteries don’t last a third of what they say. Can’t mow 8000 square feet with 3 batteries
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, August 13, 2025
Thank you for sharing your experience with us. We’re sorry to hear the run time hasn’t met your needs. Several factors can affect battery life—dense or tall grass, hilly terrain, or grass over 4 inches all require more power and can shorten run time.
For best results, we recommend raising the cutting height and trimming no more than one-third of the grass length at a time, then waiting a couple of days before cutting again. Mowing when the grass is dry and walking at a steady pace will also help the blade work more efficiently. As your lawn becomes regularly maintained, you should see both cut quality and run time improve.
For an 8,000 sq. ft. lawn, you might also consider one of our Greenworks ride-on mowers, designed for larger areas and heavier cutting needs. We offer a range of options to suit different lawn sizes and conditions, and our team is happy to help you find the right fit. You can reach us via Live Chat on our website (www.greenworkstools.com) or by phone at 1-888-909-6757.
For a home with a lawn size of 8000 sq ft, you may want to consider one of our Greenworks ride-on mowers. These units are designed for lawns that require more heavy-duty cutting needs. We have a variety of options for a range of household lawn care needs. We hope the above information has been helpful. If you would like more detail on what units may be best suited for your needs, please contact us through Live chat direct on our site or by phone at 1-888-909-6757. We are here to help.
For best results, we recommend raising the cutting height and trimming no more than one-third of the grass length at a time, then waiting a couple of days before cutting again. Mowing when the grass is dry and walking at a steady pace will also help the blade work more efficiently. As your lawn becomes regularly maintained, you should see both cut quality and run time improve.
For an 8,000 sq. ft. lawn, you might also consider one of our Greenworks ride-on mowers, designed for larger areas and heavier cutting needs. We offer a range of options to suit different lawn sizes and conditions, and our team is happy to help you find the right fit. You can reach us via Live Chat on our website (www.greenworkstools.com) or by phone at 1-888-909-6757.
For a home with a lawn size of 8000 sq ft, you may want to consider one of our Greenworks ride-on mowers. These units are designed for lawns that require more heavy-duty cutting needs. We have a variety of options for a range of household lawn care needs. We hope the above information has been helpful. If you would like more detail on what units may be best suited for your needs, please contact us through Live chat direct on our site or by phone at 1-888-909-6757. We are here to help.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Great Mower
on August 9, 2025
Posted by: Rvgeet
from Indiantown FL
Gender:Female
[This review was collected as part of a promotion.] This mower has enough power to mow a ditch with very thick growth. The propulsion helps when the growth is thick and tall. I wish I had the rapid charger just to help with charging one while I’m using the other when I have a lot of heavy duty mowing to do. I’m buying more greenworks items!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com