Customer reviews from greenworkstools.com
Greenworks - 80V 21" Brushless Self-Propelled Mower (Gen 2), 4.0Ah Battery and Rapid Charger Included - Green
Average customer rating
4.6
(1,254 Reviews)
Rating breakdown 1,254 reviews
5 Stars
975
4 Stars
200
3 Stars
26
2 Stars
16
1 Star
37
95%of customers recommend this product.
(
1,031 out of
1,091)
Customer Reviews for Greenworks - 80V 21" Brushless Self-Propelled Mower (Gen 2), 4.0Ah Battery and Rapid Charger Included - Green
Posted by: Jon F
from Oregon
Gender:Male
Verified Purchase:Yes
This was a big step up from my corded mower. The propulsion works independent of cutting motor, so maneuvering between lawns on our hillside property can benefit from a motorized assist.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Kansas
Gender:Female
Verified Purchase:Yes
This mower is mostly great. Two things we struggle with…the self propel is too fast…the blades can’t keep up. We can slow it down of course. The bigger issue we can’t figure out is that it just dies. Within 30 minutes it will die twice consistently. It always starts back up right away but still frustrating.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Functions well; Battery is Lacking
on August 8, 2022
Posted by: ZEK_22
from Virginia
Gender:Male
I've had this mower for nearly 4 months and have been impressed by everything except the battery life. The mower is light weight, easy to maneuver, and relatively quiet compared to a gas motor. It cuts well and the motor does a good job ramping up to higher speeds when needed for thicker grass.
I have two 2.0 Ah 80 volt batteries, and given the advertising claim that each battery can power the mower for "30 minutes" I assumed two batteries would be more than enough. Unfortunately, the last 3 times I've mowed my 0.2 acre lawn, I've gone through both batteries before finishing (and before the first battery can complete a recharge). It seems that if the motor has to increase the power for any length of time, the battery life drops precipitously. This has been quite disappointing, and the only solutions seem to be a) delaying the job while the first battery cools down and then charges (around 1 hour) or b) purchasing a higher Ah battery, which is not an inexpensive item.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, August 9, 2022
Hello ZEK_22,
Thank you for your feedback. We are sorry to hear that you are dissatisfied with the run time of this battery when used in this lawn mower.
It is important to adjust your mowing techniques to make the most out of the battery life, but it goes without saying that that the harder the unit works, the quicker the battery drains.
Here are a few mowing tips to help achieve the optimal run time.
1) When cutting thick grass, reduce walking speed to allow for a more effective cut and a proper discharge of the clippings.
2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily.
4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging.
We hope these tips will help! If not, we would be happy to investigate to see whether your run time would be considered average; please contact Greenworks Pro toll-free helpline at 1-855-345-3934. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Thank you for your feedback. We are sorry to hear that you are dissatisfied with the run time of this battery when used in this lawn mower.
It is important to adjust your mowing techniques to make the most out of the battery life, but it goes without saying that that the harder the unit works, the quicker the battery drains.
Here are a few mowing tips to help achieve the optimal run time.
1) When cutting thick grass, reduce walking speed to allow for a more effective cut and a proper discharge of the clippings.
2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily.
4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging.
We hope these tips will help! If not, we would be happy to investigate to see whether your run time would be considered average; please contact Greenworks Pro toll-free helpline at 1-855-345-3934. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Written by a customer while visiting greenworkstools.com
Posted by: Amy P
from Bellingham, WA
Gender:Female
Verified Purchase:Yes
Works amazingly well! Easy to use and lightweight ! Gets the job done. I would highly recommend !
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Review 80V 21" Self-Propelled Mower
on August 8, 2022
Posted by: Bobbay
Gender:Male
My 21" self-propelled mower is well-made, quiet, easy to use. 5 stars. I'd highly recommend this product.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: chadbag
from Intermountain West
Gender:Male
Verified Purchase:Yes
Works great and is pretty battery efficient. We have two 2Ah batteries and my kids can do our lawn without the second one running out. My mom's other brand 56V mower with 7.5Ah battery barely completed the lawn, which other brand mower we borrowed while waiting for our Greenworks mower to arrive, after our Honda gas mower developed issues and wouldn't start, and I didn't have time to dork around with it. It is easy to operate and my teenage daughter has no issues doing our lawn.
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Cottekill, New York
Gender:Male
Verified Purchase:Yes
I couldn't be happier with this mower! I previously had a 1st generation electric mower (made by another company) which was okay but was worn out after over ten years. This new model and its ability to share batteries with my snow thrower and electric chainsaw is also a GREAT plus!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Ken Lem
from Rock Island, Il
Gender:Male
Verified Purchase:Yes
Mower works great, I love the quiet operation. The two batteries last my entire half acre lawn using the self propelled system. The mower having a steel deck gives me piece of mind the mower will last.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com