Customer reviews from hp.com
HP - Refurbished Excellent - OmniBook X Flip 2-in-1 - 16" 2K Touchscreen Laptop - Intel Core Ultra 7 (2024) - 16GB Memory - 1TB SSD - Copilot+ PC - Eclipse Gray
Average customer rating
4.1 out of 5
4.1
(182 Reviews)
Open Ratings Snapshot
Rating breakdown 182 reviews
5 Stars
110
4 Stars
27
3 Stars
17
2 Stars
7
1 Star
21
67%of customers recommend this product. 
(
33 out of 49
)
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Customer Reviews for HP - Refurbished Excellent - OmniBook X Flip 2-in-1 - 16" 2K Touchscreen Laptop - Intel Core Ultra 7 (2024) - 16GB Memory - 1TB SSD - Copilot+ PC - Eclipse Gray
Customer Rating
4 out of 5
4
Heavier than I thought...
on February 18, 2026
Posted by: Anonymous
from Columbus Ohio
Verified Purchase:Yes
Great computer, but even though I read the specs, it sure seems heavier than anticipated. Maybe that's due to the flip capability.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Hate the keyboard
on February 11, 2026
Posted by: Humam
from Prussia PA 19406
Verified Purchase:Yes
The keyboard keys are way too big
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
2 out of 5
2
I miss my full sized keyboard
on February 5, 2026
Posted by: Omni X flip
I saw good videos on the Omni X 2 in 1 16t so I decided to buy -
Pros: I like the dark color, touch screen, pen and easy setup
Cons: I didn't realize how I dislike not having a full sized keyboard especially when using the calculator function - the keys are not spaced & each key feels exactly the same making it difficult for fingers to find 'F' & 'J' keys - the keyboard just feels cramped with plenty of wasted space surrounding -
I wanted the older 15" layout but HP only provided the updated memory, storage, Bluetooth & monitor with this model - it's basically future proof but not what I was hoping
Having to use one of the only two USB -C as a charging port seems ill thought out and cheap - plus constantly plugging and unplugging that port makes me think it will eventually fail or become loose -
Lots of bloatware but that is to be expected from a new laptop
All in all I got what I bought but I would not get this model or non-full sized keyboard again
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
glitching
on January 30, 2026
Posted by: KelsP
from Sacramento, Ca
Verified Purchase:Yes
It is a beautiful computer. It was fantastic for the first couple weeks. Now it is starting to freeze just as my last two HP's have done. I was told this more expensive model would solve this problem. Did not!! I am very disappointed!! And.........too late to return!!
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Nice PC
on January 25, 2026
Posted by: Anonymous
from Omaha, NE
Verified Purchase:Yes
Great machine, solidly built, happy with the laptop.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
OmniBook X Laptop
on January 24, 2026
Posted by: C. Bertram
Verified Purchase:Yes
I like the flip option for this laptop. However, I’m not a fan of the keyboard. I have a hard time getting my fingers in the right spots. I also prefer to have a separate numbers pad to the right of the keyboard. I hate the mouse pad. There is NO right and left click option on the mouse pad. I was much happier with my previous HP laptop.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Good Value
on January 23, 2026
Posted by: Rodger W
Verified Purchase:Yes
An all in one laptop that can be made with several options. A serious operating system for students, business owners or family.
Get the extended warranty for piece of mind.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Great Stylish OmniBk Flip 16”
on January 15, 2026
Posted by: Anonymous
from Bx, NY
Verified Purchase:Yes
I love the sleek stylish black OmniBk & that I have a laptop & iPad in one.
I would recommend this to a friend!
Written by a customer while visiting hp.com
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