Customer reviews from hp.com
HP - Refurbished Excellent - OmniBook X Flip 2-in-1 - 16" 2K Touchscreen Laptop - Intel Core Ultra 7 (2024) - 16GB Memory - 1TB SSD - Copilot+ PC - Eclipse Gray
Average customer rating
4.1 out of 5
4.1
(182 Reviews)
Open Ratings Snapshot
Rating breakdown 182 reviews
5 Stars
110
4 Stars
27
3 Stars
17
2 Stars
7
1 Star
21
67%of customers recommend this product. 
(
33 out of 49
)
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Customer Reviews for HP - Refurbished Excellent - OmniBook X Flip 2-in-1 - 16" 2K Touchscreen Laptop - Intel Core Ultra 7 (2024) - 16GB Memory - 1TB SSD - Copilot+ PC - Eclipse Gray
Customer Rating
5 out of 5
5
Beautiful Computer
on October 7, 2026
Posted by: KeeksnBaboo
Verified Purchase:Yes
I am so happy with my new computer. I had a Spectre HP; my hubby bought it in 12/2019, and I am just replacing it now. So needless to say it has been an excellent computer. It's fast, and the screen is crisp and so clear. I LOVE IT!
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Excellent Laptop for My Ph.D. and AI Research
on October 7, 2026
Posted by: Manu Ganadi
from nc
Verified Purchase:Yes
I’m currently using the HP OmniBook X Flip 16 AI PC for my Ph.D. in Artificial Intelligence, and it has been a great fit for my academic and technical work. I regularly use it for research, academic writing, Python coding, data analysis, AI/ML projects, and working with multiple applications at the same time, and the performance has been smooth and responsive.
The large 16-inch display is especially helpful when I’m reading research papers while coding or analyzing data side by side. Setup was straightforward, and I also appreciate the flexibility of the convertible design for reading and studying. So far, the laptop has handled my day-to-day Ph.D. workload very well, and I’m very satisfied with the overall performance and build quality.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Amazing Resolution
on October 3, 2026
Posted by: Anonymous
Verified Purchase:Yes
The screen resolution is amazing.
This laptop works better than expected
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Battery doesn’t last very long
on October 2, 2026
Posted by: Anonymous
Verified Purchase:Yes
It was on sale
Cause I need it
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Excellent product.
on October 1, 2026
Posted by: Jing
Verified Purchase:Yes
Very good.Jing
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Larger than...
on October 1, 2026
Posted by: ELLE26
from Cincinnati OH
Verified Purchase:Yes
Overall, great laptop & it's huge! I primarily use it for school/ online classes and the stylus/flip 2 tablet features are top notch when it comes to any school work. The keyboard is a slight adjustment to what i had been used to, it's cramped space and power is where delete normally would be which is honestly the hardest adjustment. The speakers are sub par, my old 2019 model hp produced better sound than this one does. I've had no issues with the fans kicking all the time and I've had it running for hours on a single charge.. keep in mind, I do not do any gaming with it at all.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
HP Transfer Procedure To New PC Dreadful
on September 30, 2026
Posted by: DonRonSon
from CA
Verified Purchase:Yes
1) Still not using my new Laptop after 28+ days
2) HP's transfer process only covered about 60%
3) I am still trying to find missing functionality
4) Regret relying on HP and not using a PC Mover Utility
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
on September 29, 2026
Posted by: Ashley
Verified Purchase:Yes
I like how sturdy the laptop is, and it’s easier to use!!
Written by a customer while visiting hp.com
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