Customer reviews from hp.com
HP - Refurbished Excellent - OmniBook X Flip 2-in-1 - 16" 2K Touchscreen Laptop - Intel Core Ultra 7 (2024) - 16GB Memory - 1TB SSD - Copilot+ PC - Eclipse Gray
Average customer rating
4.1 out of 5
4.1
(182 Reviews)
Open Ratings Snapshot
Rating breakdown 182 reviews
5 Stars
110
4 Stars
27
3 Stars
17
2 Stars
7
1 Star
21
67%of customers recommend this product. 
(
33 out of 49
)
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Customer Reviews for HP - Refurbished Excellent - OmniBook X Flip 2-in-1 - 16" 2K Touchscreen Laptop - Intel Core Ultra 7 (2024) - 16GB Memory - 1TB SSD - Copilot+ PC - Eclipse Gray
Customer Rating
5 out of 5
5
Very user friendly. No complaints.
on September 8, 2026
Posted by: Melynda
Verified Purchase:Yes
There are a lot of nice features. It's very easy to use. The touch screen is also nice. However, the touch screen is sensitive & I occasionally hit something by mistake.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Great for everyday task
on September 8, 2026
Posted by: Tacos
Verified Purchase:Yes
I really like my HP OmniBook X Flip. The 16-inch screen is one of my favorite features because I love having a large display for school, everyday tasks, watching movies and TV shows, and listening to music. I also really like being able to use it in tablet mode. It makes the laptop feel much more versatile, especially for school and projects.
The laptop performs great for what I use it for, and overall, I think it is a great everyday 2-in-1 laptop. However, I think the display could be much better. I wish HP offered a QLED or Mini-LED option instead of IPS, with higher brightness such as 500 nits or even 1,000 nits for HDR. A 120Hz display would also make the experience feel much smoother and more premium.
I also wish the facial recognition/Windows Hello experience were as smooth and reliable as Face ID on an iPad or the face recognition experience on a Surface Pro. Since this is a 2-in-1 device, having a really seamless face-unlock experience would make it feel even more polished.
One feature I would really love to see in a future version is a rear-facing camera, similar to the Surface Pro. Since the screen can be used in tablet mode, a rear camera would be very useful for recording videos, taking pictures of projects, scanning documents, and recording things for school. It would make the tablet mode much more useful.
Overall, I really enjoy this laptop. I love the large 16-inch display, tablet mode, performance, and versatility. I just think HP could make an already great 2-in-1 even better with a brighter QLED/Mini-LED display, higher refresh rate, smoother facial recognition, and a rear-facing camera.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Bought for collage and it does everything I need!
on September 7, 2026
Posted by: May
Verified Purchase:Yes
This customer did not provide a text review.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Excellent Choice
on September 7, 2026
Posted by: Denise
Verified Purchase:Yes
This is a perfect solution for my particular needs when traveling on road trips. I can pack it up and unpack and set up my remote office when I arrive at my destination. I think it would be too bulky/heavy to take on an airplane, but for the car trips it is just great.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Sharron Johnson
on September 7, 2026
Posted by: Sharron
Verified Purchase:Yes
I am very satisfied with my investment regarding this device.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Lotta bang for the buck
on September 7, 2026
Posted by: JoJo
Verified Purchase:Yes
The excellent cost is what pulled me in. Love the flip. Excellent laptop for my crafting.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Excellent compact sized computer.
on September 7, 2026
Posted by: Sissy
Verified Purchase:Yes
Larger would be better.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
So far I haven’t had any issues works well
on September 6, 2026
Posted by: Tommy
Verified Purchase:Yes
Fast and slick
Written by a customer while visiting hp.com
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